Talent and Assessment Manager
Careem
UAE
Do you want to help build a world-class institution from the region, experience the thrill of being part of a high-growth technology company, and improve people's lives? There is only one way to build an awesome institution: to attract exceptionally talented people who are aligned with the mission of the organisation and make them partners in success. At Careem, our mission is to simplify & improve the lives of people, initially through solutions that make transportation in the region reliable, and over time, through disruptions in payments and logistics. In the process, we want to build an organisation that inspires and become a world-class institution from the region. Founded in 2012 by former entrepreneurs and McKinsey alums, Careem is the MENA regions leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 80+ cities across 13 countries and host over 6million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018. Purpose of Role: To design and deliver talent management initiatives to get the right people in the right roles at the right time through robust and objective methods for talent assessment and identification, succession planning, performance management, internal mobility and career planning. Key Responsibilities - Design the talent management strategy to ensures critical roles are identified and a scalable approach to conduct succession planning is implemented - Create tools and training to support succession planning, including talent maps and 9-box model - Evolve the performance management approach to ensure robust and objective measures of potential and performance are incorporated and which embed the cultural values and behaviours - Work closely with Talent Acquisition team to create an effective process for internal mobility that aligns to the talent strategy - Implement best practice assessment centre methodology when appropriate to identify potential - Design bespoke assessment centre exercise simulations and leverage psychometric tools and/or off-the-shelf materials when required - Apply creative approaches and latest technology to the talent management strategy - Upskill internal colleagues (such as Talent Acquisition and managers) in objective behavioural assessment - Develop and implement an appropriate approach to conduct internal 'Talent Review' meetings with leaders to identify successor readiness, calibrate evaluations and to leverage internal mobility across teams and regions - Draw on internal feedback and external benchmarking to evolve talent management practices - Facilitate best practice sharing and application across regions - Collaborate with L&D manager and Business Partners to ensure that talent outputs link seamlessly to personal development plans - Work with the L&D Manager and Organisational Development Manager to support in-house programmes whenever necessary - Collaborate with and upskill the People team (across regions) to ensure solutions suit the diverse business stakeholder needs and that they are engaged and upskilled to support the talent strategy - Commission and manage additional internal or external resources as and when required in order to ensure cost-effective delivery of agreed talent initiatives. - Ensure operational effectiveness in scaling the talent strategy to an ever growing population of participants each year
Requirements
Essential Skills & Experience - Proven experience in the areas of talent management, assessment centres, psychometrics, succession planning, coaching and group facilitation. - Proven experience in developing and executing strategy in a fast-paced and rapidly changing organisation - Project management skills, including managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results - Experience with large scale portfolio/program/project management - Strong verbal, written, and interpersonal communication abilities - Strong analytical skills and experience using and presenting data to make decisions - BA or BS degree in a relevant field such as psychology, business, assessment and selection, or equivalent experience - Test user ability and personality qualification (British Psychological Society) - Experience centre managing assessment centres with senior stakeholders - Experience in objective behavioural assessment - Up to 50% travel required to regions (Saudi, Pakistan, Egypt, Berlin) Preferred Skills & Experience - Master's degree or higher in related discipline (CIPD, business psychology or other) - Experience of designing assessment centre simulation suites - Operational/business expertise outside of talent management - Experience implementing talent strategy in a start-up environment - Experience with business, financial and process improvement tools, concepts and methodologies - Outstanding interpersonal and leadership skills; a role model for the values - Proven ability to lead and engage distributed teams Cultural Alignment - Careem means 'generous' we are looking for people who want to make a difference - Someone who will go over and above their role description to do what needs to be done to achieve results that ultimately help us to achieve the vision and mission of the organisation. - Relationship building skills are key - a willingness and ability to engage at all levels in the organisation and be open to different perspectives - Someone who is unafraid to challenge assumptions (positively) and find new and creative solutions - Relentless positivity and adaptability - even in the face of significant challenge. This is a young, fun, ambitious team and maintaining this culture is important to us
About the Company
Careem makes arranging ground transportation reliable, personal, safe and convenient. Started by former management consultants, Careem is a private car booking service that is upgrading the way people travel around town. Our customers can order a car online or using our mobile app, track their rides in real-time, pay with credit cards, and access receipts online. We are also serving some large corporates, who have signed up all their staff and pay through monthly invoices.
Our global team is spread between Dubai, Abu Dhabi, Doha, Riyadh, Karachi, Boston and San Francisco
Apply Now
Digital Designer
Careem
UAE
Do you want to help build a world-class institution from the region, experience the thrill of being part of a high-growth technology company, and improve people's lives? There is only one way to build an awesome institution: to attract exceptionally talented people who are aligned with the mission of the organization and make them partners in success. At Careem, our mission is to simplify & improve the lives of people, initially through solutions that make transportation in the region reliable, and over time, through disruptions in payments and logistics. In the process, we want to build an organization that inspires and become a world-class institution from the region. Founded in 2012 by former entrepreneurs and McKinsey alums, Careem is the MENA regions leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 52+ cities across 11 countries and host over 6million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018. ABOUT THE ROLE We are looking for a creative digital designer to join the digital marketing team to help them with different ads set on facebook / Google / Twitter etc. As a digital designer, you will be required to carry out the following responsibilities: The digital designer will be responsible for partial conceptualization and full implementation of design of solutions that meet marketing strategies from concept to completion. Once handed a project, they will be given authority in decision-making, lead on projects and supervise in creating concepts, comps, layouts and final artwork. - Scale, develop and execute rich, creative, well executed marketing and communication content for our ever-growing brand, that is expanding beyond digital output across all its channels. - Translate the core idea given by the Creative Director (CD) from concept to implementation whilst developing the idea further in the process. - Work closely with the CD to scale any given idea onto various platforms and to the idea's full potential to create maximum impact. - Create consistently rich, on brand and well executed content. - Scale single idea onto 360 campaigns rather than just "as per the brief" approach. - Elevate the brand image and comms. to international standards. - Implement new strategies to enhance effective performance and delivery amongst team members in a timely manner. - Work with different markets to scale the digital marketing ads
Requirements
- Knowledge of printing procedures, photography, illustration and verbal and written communication. Experience working with multi national brands and brand guidelines. - Experience executing full-fledged campaigns across various print and digital platforms. - Knowledge on digital marketing ads is a plus - Knowledge of printing procedures, photography and illustration - Advanced in using Adobe illustrator, Photoshop and InDesign. - Excellent time management skills
About the Company
Careem makes arranging ground transportation reliable, personal, safe and convenient. Started by former management consultants, Careem is a private car booking service that is upgrading the way people travel around town. Our customers can order a car online or using our mobile app, track their rides in real-time, pay with credit cards, and access receipts online. We are also serving some large corporates, who have signed up all their staff and pay through monthly invoices.
Our global team is spread between Dubai, Abu Dhabi, Doha, Riyadh, Karachi, Boston and San Francisco
Apply Now
Supply Manager
Careem
Saudi Arabia
Do you want to help build a world-class institution from the region, experience the thrill of being part of a high-growth technology company, and improve people's lives? There is only one way to build an awesome institution: to attract exceptionally talented people who are aligned with the mission of the organisation and make them partners in success. At Careem, our mission is to simplify & improve the lives of people, initially through solutions that make transportation in the region reliable, and over time, through disruptions in payments and logistics. In the process, we want to build an organisation that inspires and become a world-class institution from the region. Founded in 2012 by former entrepreneurs and McKinsey alums, Careem is the MENA regions leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018. ABOUT THE ROLE Careem's Supply managers are the backbone of the organization. They are the ones leading our teams to provide top-notch Captain support, growing the Supply, and managing the day-to-day operations in the most effective manner. Owning all KPIs across the whole supply funnel, our Supply Managers are responsible for sourcing and on-boarding our new captains, for utilizing existing captains in the most efficient way and to deliver world class captain support. We look for Supply Managers that are passionate and highly driven and do whatever it requires to achieve our ambitious supply growth targets. As a Supply Manager you are on a clear development path to an Operations Manager. Responsibilities: • Responsible for recruiting, training and on-boarding captains to grow our Supply efficiently and thereby meet our company's growth targets. • Own the city setup and configurations to optimize customer experience, supply growth and performance • Use a data driven approach to understand underlying reasons for supply shortage and drive initiatives to ensure optimal supply utilization • Supervising all captain support channels to ensure our captains are receiving world class support • Drive effective captain loyalty and engagement programs to ensure strong captain retention and increase captain lifetime value • Lead and develop a team of high performers
Requirements
• Qualitative individual who has a knack for leading people as well as understanding their concerns • Embodies the Careem values in every sense • Fast learner - lots of things to comprehend in a very short time span • Past experience in leading a team - no matter how small • Works hard and plays hard • Approachable - people feel safe around you • Disciplined and time-oriented • Gets a thrill from interacting with people
About the Company
Careem makes arranging ground transportation reliable, personal, safe and convenient. Started by former management consultants, Careem is a private car booking service that is upgrading the way people travel around town. Our customers can order a car online or using our mobile app, track their rides in real-time, pay with credit cards, and access receipts online. We are also serving some large corporates, who have signed up all their staff and pay through monthly invoices.
Our global team is spread between Dubai, Abu Dhabi, Doha, Riyadh, Karachi, Boston and San Francisco
Apply Now
FinTech Director
Careem
UAE
Mission: Motivate a world-class, cross-functional commercial, financial and technology team to transform the financial infrastructure of the region - Provide accurate, real-time financial and operational data to improve decision making at every level of the organization and enable intelligent growth - Create a seamless, frictionless payments platform to enable flexibility and livelihoods for millions of customers, captains and merchants in our region Reporting: CFO [or VP Prod/Engr with dual reporting to CFO] Responsibilities: Develop, deliver and enhance Careem’s financial technology objectives Team: - Work across the organization to leverage cross-functional resources in engineering, product and program management to collaborate effectively - Build a dedicated team of specialists including commercial management for evaluating infra procurement and banking decisions Accounting: deliver real time, accurate, granular financial data - Develop systems to support real-time consolidation of operational, technology-based financial data (including payments, receivables across millions of transactiosn) and offline data (vendor payments, invoices) - Design systems to report accounting data at high levels of granularity relevant to improve decision making at scale - Work closely with accounting team to ensure effective adoption and maintenance across all systems Strategic finance: simplify planning and forecasting across Careem to be as simple as the click of a button - Working closely with Strat Fin team, identify best in class enterprise performance management tools and systems and make build v buy decisions to deploy in the Careem environment - Manage implementation and user training to ensure highest quality adoption across commercial teams Business intelligence: ensure stability of business definitions and data quality - Working closely with Strat Fin, Accounting, BI and commercial teams to maintain and enhance audited definitions of KPIs across the business - Ensure quality of data is at highest levels of fidelity, and access to data is uninterrupted for real time analysis
Requirements
Payments: develop frictionless payment infrastructure across the region - Develop strategy for Careem payments, evaluating and executing build v buy decisions and managing incentive campaign tools - Develop infrastructure to pay and collect from millions of captains, merchants and customers across the region, flexibly and reliably - Drive development and enhancement of Careem wallets including infrastructure to deploy and run incentives campaigns - Manage payment aggregators and gateways to drive lower cost, high fidelity solutions that support real time reconciliation with low fraud rates - Lead integration team to deliver and enhance infrastructure objectives
About the Company
Careem makes arranging ground transportation reliable, personal, safe and convenient. Started by former management consultants, Careem is a private car booking service that is upgrading the way people travel around town. Our customers can order a car online or using our mobile app, track their rides in real-time, pay with credit cards, and access receipts online. We are also serving some large corporates, who have signed up all their staff and pay through monthly invoices.
Our global team is spread between Dubai, Abu Dhabi, Doha, Riyadh, Karachi, Boston and San Francisco
Apply Now