Australian College of Kuwait (ACK)
Kuwait
The Role
IMMEDIATE SUPERVISOR: Senior Manager- PR and Marketing DEPARTMENT: PR and Marketing FUNCTION: Responsible for creating design solutions that have a high visual impact. PRIMARY TASKS: Provides comprehensive level of assistance to ensure smooth and efficient operations. • Provide graphic design solutions for a variety of applications and different mediums such as websites, exhibitions, displays, corporate communication and corporate identity. • Illustrates concepts by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts. • Preparing rough drafts of material based on agreed brief. • Prepares final layout by marking and pasting up finished copy and art. • Create advertorials in Photoshop. • Supports creative and technical contributions to projects. • Assist in preparing presentations that convey the strategy behind design decisions. • Assist in advertising campaigns and mockups. • Assist in creating in-house promotional material. • Contributes to team effort by accomplishing related results as needed. • Liaising with external printers on a regular basis to ensure deadlines are met and material is printed to the highest quality. Work closely with other members of the Marketing department ensuring all materials produced effectively convey the brand message. Prioritizes and manages multiple projects simultaneously, and follow-up on issues in a timely manner. Undertakes special projects to meet the objectives of the department. Follow the college rules and regulations. Perform other related duties as required. LEVEL OF RESPONSIBILITY: Responsible to the Senior Manager- PR and Marketing for provide assistance in all Marketing and Public Relations activities. DIRECTION/SUPERVISION RECEIVED: General direction is provided by the Senior Manager- PR and Marketing.
Requirements
• BA degree in Graphic Design. • 2 years experience in relevant field. • A solid understanding and user-centered principles to address complex design problems. • Well developed communication and interpersonal skills. • Highly developed organizational and time management skills.
About the Company
The Australian College of Kuwait has been established under Kuwait Law 34/2000, governing private universities in Kuwait, to provide internationally recognized and accredited education and training to the Business, Engineering, and Maritime sectors. It was licensed by the Ministry of Education and Higher Education under Amiri Decree 141/2003 and commenced operation in October 2004.
The Australian College of Kuwait is the vision of its Chairman, Mr. Abdullah Abdul Mohsen Al Sharhan, who knows that the Australian vocational curriculum is the best in the world and has brought these world-leading courses to Kuwait to assist the development of Kuwait and its young people.
The Private Universities Council (PUC) oversees the operation of ACK from the governments perspective and has accredited the College to operate as a provider of higher education courses. Initially offering two-year diploma courses, ACK now has PUC approval to offer degree programs as well. A 2+2 course is available whereby students obtain their diploma in two years and can then continue, if they wish, to study for a further two years to obtain their degree. This arrangement is unique in Kuwait.
Engagement Manager
Saudi Networkers Services (SNS Group)
Riyadh, Saudi Arabia
The Role
The Engagement Manager manages and develops key client relationships to ensure overall success of implementations. The Engagement Manager partners with stakeholders in Sales, Support and leadership as a trusted advisor to address customer questions and manage issues related to the solution. The successful candidate will effectively position solutions, negotiate reasonable timelines, share team structure and expected outcomes as part of the sales process to close services business. Responsibilities • Engage early in the sales process to position the right solution to the customer to ensure customer satisfaction and meet their business objectives. • Articulate relevant customer success stories and metrics that demonstrate value to the customer. • Demonstrate solution understanding and success criteria by leveraging methodologies, blue prints, templates, Service Offerings and successful experiences with related solutions. • Understand the solution options available to the customers and engages the right team to win the deal and drive customer’s trust. • Work with Service Ops and Leadership to adhere to best practices and business guidelines and utilize collaboration tools to access and share new assets, information, and updates. • Help leverage existing proposals and SOWs to maximize efficiency and consistency. • Effectively execute the RFP/SOW process in partnership with the area sales teams. • Accurately forecast opportunities and pipeline, ensuring the information in SFDC is up to date at all times. • Collaborate with Delivery Managers to make sure projects are initiated on a timely basis with a qualified team that reflects the customer’s expectations. • Maintain accurate and up-to-date reporting, documentation, and system information to ensure the business can be accurately forecasted. • Collaborate with area Sales leaders and Account Managers to build relationships, aggressively build pipeline and close bookings as measured by booking targets. • Collaborate with Sales Engineering to ensure Services is engaged early and at the required level of technical detail and content and that POCs are incorporated in Service’s proposed solution. • Ensures that my client delivers successful outcomes to the customer as documented in the SOW by reviewing project status with project team and the customer • Involved in remediation of customer problems, serving as customer advocate to ensure problems are effectively and rapidly resolved.
Requirements
• Bachelor’s Degree and at least 8-10+ years of related experience within either the Enterprise software or services space. • Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise. • IT Service delivery and support. • SaaS experience required. • Successful track-record of meeting and exceeding quarterly targets. • SOW creation and management required.
About the Company
Saudi Networkers is one of the largest consultancies providing recruitment solutions to Telecommunication, Oil & Energy, Technology and Engineering arena across Middle East & Africa, covered by teams those are specialized in their assigned industry sector. Saudi Networkers founded in late 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations and their deadlines. Today, SNS Group is one of the leading consultancies with more than 1100+ employees worldwide, ISO 9001:2008 certified and is highly regarded.
IT Senior Application Architect (PSS)
flydubai
UAE
The Role
The IT Senior Application Architect (PSS) is responsible for end to end design, architecture and non-functional performance of PSS software. The role is also responsible for technical interactions with development partners, and ensure FZ Design Standards are applied uniformly across all vendors, resulting in consistent software KEY ACCOUNTABILITIES Key Activities • Responsible for managing & shaping the technical, security, & functional architecture of PSS • Develop and maintain the Reservation System and associated systems • Maintain and regularly update the Class Diagrams and Design deliverables related to PSS data structures • Responsible for leading Technology and Innovation Planning within PSS team • Guide implementation of technology to be used in software development/design Understand end to end domain model of PSS related structures including but not limited to • PNR • ETicket • Schedules • Inventory • Flights • Customer Profiles • Frequent Flyer/Loyalty Systems • External Pricing Solutions • Merchandising Solutions • Lead PSS IT initiatives including Enterprise Service Bus, Business Middleware, SOA based reusable enterprise web service suite, API Gateway, technical architecture • Responsible for driving innovation through research and recommendation of new systems, products, services and technologies • Work along with development vendors to ensure FZ application architecture design and development standards are followed, delivering best of breed solutions • Review vendor design • Optimise development effort, by bringing in best practices in application development • Validate architectural fit and stability of data structures in PSS and related applications • Implementation of new generation technology solutions for FZ hosted PSS platform, maximing revenue and minimising operational costs • Research and recommend innovative solutions for PSS system taking into account locally hosted, cloud and hybrid solution options • Responsible for troubleshooting and problem solving of application/transaction related issue, in development, testing, staging, production and DR environments as part of the PSS project • Document, manage and move to production new applications/modules/functionality developed internally as well as by external vendors • Ensure the developed solution is validated against the agreed design • Perform static code reviews and tool based reviews to ensure code quality and adequate code coverage • Guide development of frameworks which will be extended by inhouse/vendors, aligning the hybrid solution development along acceptable standards • Provides guidance and mentoring to the team • Document, manage and move to production new applications/modules/functionality developed internally as well as by external vendors • Manage a team that supports PSS IT systems, and foster a sense of team building and belonging within the team • Align design of solutions alongside business objectives, and ensure organisational goals are met • Ensure all applications and changes to applications fit the organization’s technology infrastructure and business strategy • Lead Proof of Concepts and Identification of Emerging Technologies, and ensure best of breed solutions are incorporated into FZ Application Library • Directly Supervise architects who are responsible for Applications Design, Applications Development, Applications Support and Software Testing
Requirements
• Bachelor of Technology/Engineering (IT or equivalent discipline) • Enterprise Architecture Framework: Togaf, Zachmann • Middleware Integration: IBM Websphere, TIBCO Enterprise, BizTalk, Oracle Fusion, SOA, Business Process Management (BPM), Business Activity Monitoring Experience • 10+ years airline industry experience • 8+ years experience working in airline software design • 8+ years technical architecture experience • At least five years of hands-on application development experience • Broad knowledge of development platforms, languages and technologies • Good knowledge of IATA standards for RES and DCS applications Knowledge / Skills • Highly skilled in design patterns • Experience in working with Quality Structures such as SEI CMM, ITPM, Tik, 6 Sigma CORE COMPETENCIES • Customer Focus • Team work • Effective Communication • Personal Accountability & Commitment to achieve • Resilience and Flexibility (Can do attitude)
About the Company
Dubai-based flydubai strives to remove barriers to travel and enhance connectivity between different cultures across its ever-expanding network. Since launching its operations in 2009, flydubai has:
Created a network of more than 90 destinations in 44 countries.
Opened up 62 new routes that did not previously have direct air links to Dubai or were not served by a UAE national carrier from Dubai.
Operates a single fleet type of 58 Next-Generation Boeing 737-800 aircraft and will take delivery of more than 100 aircraft by the end of 2023.
In addition, flydubai’s agility and flexibility as a young airline has enhanced Dubai’s economic development, in line with the Government of Dubai’s vision, by creating trade and tourism flows in previously underserved markets.
Procurement and Admin Supervisor
Serco
UAE
The Role
Under the general direction of the Assistant Manager for Research Supply Chain Management, the Procurement and Admin Supervisor will be responsible for; adherence to NYUAD procurement Policy, obtaining quotations, price analysis (Total cost of acquisition), chasing deliveries, vendor management and working closely with the materials and logistics function with Research Supply Chain Management Structure and reporting relationship: Work under the general directions of the Assistant Manager for Research Supply Chain Management. Key accountabilities Expediting • Obtain questions in line with the NYUAD procurement policy • Vendor management to ensure On time In Full (OTIF) of all goods • Obtain US export control documentation is required Purchasing Administration • Purchase Requisition creation • Order Flow Management • Customer interface with regard to the order process • Assist accounts in invoice reconciliation • Creation of item masters • Vendor categorization General and Reporting • Vendor database management- including management of creation log, updates, obtain and follow up on appropriate and required documentation • Assist auditors in locating and providing documentation and answering queries • Issuing of vendor catalogs (hard copy) to the research community • Preparation and creation of KPIs and monthly reports • Vendor roadshow event management • Participate in and/or manage special projects upon request and deputize for the Assistant Manager for Research Supply Chain Management. • Demonstrable planning, analytical and interpersonal skills. • Ability to interact effectively with individuals at all levels. • Ability to develop and interpret policies and procedures. • Skilled at managing multiple tasks simultaneously and successfully producing accurate detailed work in a deadline driven environment. Essential technical and professional skills, knowledge and qualifications Minimum Competencies Required: • Customer focused • Ability to multitask • Work under own initiative and part of the team • Ability to laugh and work under pressure • Business wide vision & understanding of principles of commercial and operating risk • Excellent analytical skills, and a high degree of Problem solving capability • Excellent communication skills verbal and written • Report and presentation preparation • Advanced excel / data manipulation ability.
Requirements
• Higher education / Degree or extensive experience in a relevant field Preferred Education, Certifications, Licensing or Training • Studying toward or prepared to study towards Professional Procurement qualification (i.e. CIPS) Minimum Work and Related Experience Required • 2 years of experience working in a commercial environment with experience in fast paced and/or developing organizations transitioning from start up to mature state. Preferred Work and Related Experience • Experience in higher education, non-profit organizations or governmental body located in the U.A.E. And/ or • Experience within class leading service sector procurement organization. Additional / special features of the role • Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards • Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy • To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities • Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment • Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.
