Business/Operations Manager for a Telecom Company
MIRA Consulting Bahrain
Bahrain
The Role
Business/Operations Manager for a Telecom Company in Bahrain An innovative communications company with a bold vision: to provide seamless data communications to the emerging markets of the Middle East, India, and Africa, in a way that improves the lives of people by allowing them to connect with exponentially higher speed, clarity, and consistency. With the major focus on Fixed line telephone and internet services to customers in Bahrain. As a Business/Operations Manager, you will be accountable for the financial performance and overall operational excellence of their assigned profit center(s). Tasks are likely to include: • You will be expected to provide oversight to manage project teams as well as a group of subordinates • You will also be having a significant client interface responsibilities and will be expected to provide project management input • Incumbent will typically be assigned multiple profit centers and work groups of up to 100 employees • Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning • Contribute to short and long-term organizational planning and strategy as a member of the management team • Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget, financial and operational goals. Oversee short and long-term financial and managerial reporting • Drive operational excellence across the organization that will result in improved business operations, increased technical competence and superior client satisfaction
Requirements
• Bachelor's degree or equivalent • Experience working in similar telecom companies in Bahrain is a must • Over 8+ Years of experience in a similar role out of which minimum 3 years of experience in a supervisory role • Excellent communication skills both verbal and written • Strong background and work experience in Financial Management • The incumbent must have proven working knowledge of the following areas, and may be a specialist in one or more: sales, marketing and public relations; research, operations analysis, data processing, mathematics, statistics and economics; production; finance; accounting, auditing, taxes and budgeting; purchasing; and personnel • Knowledge in Pricing strategy and pricing plan of the various telecom operators in the region • Knowledge in Advertising/publicizing strategy of the operator for the product • Knowledge on the local Market size and segments
About the Company
Management Information Resource Associates - MIRA is an independent, UK and Bahrain based Consultancy Practice that offers business consultancy services and comprehensive business solutions across a wide range of industries, business sectors and government organizations. MIRA works on implementing lucrative partnerships with organizations which we believe have growth potential with the geographic focus on promising locations in the Middle East. Our approach balances the risks and builds on the region's untapped opportunities. We create tailor-made solutions that cater for organizations in the region, while enhancing international best practices and benchmarks.
Director - Vendor Performance
du telecom
Dubai, UAE
The Role
The purpose of this position is to maximize the effective execution of current contracts in place and utilization of the strategic vendors in line with contractual commitments made, the expected vendor' performance and the to the original business case. The business objective is to: - Steer contract execution, demand management and supplier management activities to align with business objectives and sourcing category strategy. Support/Lead the development and negotiation of complex agreements with vendors. - Research vendors capabilities and identify list of strategic and preferred vendors; identify vendor-related risks and develop mitigation strategy - Verify budget allocated for variation or contract changes and deviation between actual, forecast and budget. - Conduct analysis and re-engineering of Vendor Performance Department processes. Develop policies, templates & guidelines support Vendor Performance team members disseminating best practice among them. Enforce Supplier strategy and governance. - Overall responsibility to ensure an optimized budget & reporting on existing contracts (post-award) and future contract (pre-award) to support vendor managers in the development and implementation of Vendor strategy - Coordinate information management providing fit-for-purpose information for efficient and effective business operation, and provides insight for business decision taking. - Manage governance and control programs to ensure business continuity, protect company assets and comply with corporate and regulatory policies, procedures, ethical practices and adhere to relevant laws and regulations. - Participate in tender evaluation committee formed by Sourcing - Ensure that the final agreement, before the award to vendor, is enforceable and the KPIs, technical specifications, contract body and commercial annexes are aligned to the customer expectation and objectives.Manage internal stakeholder relationships and drive corporate objectives - Establish business relationship with strategic vendors that will mutually benefit both companies by sharing information and business priorities. - Gain a competitive advantage by developing and promoting a sustainable sourcing strategy to preserve good performance and quality in delivery of services/equipment, ensure customer satisfaction and reduce costs leveraging on: - strategic relationship with vendors - Known vendor's performance and capabilities - Lesson learned, and managed risks & issues - Understand the vendor business drivers to build a long term partnerships with strategic vendors - Develop and support "Strategic Category Sourcing plans" that underpin the company's overall targets and support win-win negotiations. - Ensure a superior and consistent delivery against the contractual commitments, and safeguarding revenues, profits and reputation. - Implement contract management processes and best practices to identify and mitigate risks and issues, enforce contractual remedies, and develop a high degree of contract awareness to set correct service expectations. - Ensure "No surprises" through disciplined execution of process-transparency of issues to senior management which results in a predictability of results. - Monitor deliverables and vendor performances and manage company actions to address deviations from contractual obligations. This work is managerial in nature, needs to coordinate with different vendors, (executive management of the various business units) VPs and below and will require discussions, negotiations up to SVP level or CXO level.
Requirements
- Minimum Bachelor's degree Holder (in a business or commercial-related course of study), preferably LL.B. or extensive legal background - Minimum 10 years of experience in a large corporate organization managing vendors in a procurement, technology portfolio or supplier management capacity. - 7+ years of experience in managing complex technical (IT or network) contracts and supplier relationships in a technology environment Knowledge & Skills: - Excellent English language drafting and communication skills (i.e contracts, communication, correspondences) - Advanced Computer skills (Microsoft Word, Excel, Powerpoint) - Highly analytical and confident individual with a passion for producing winning solutions - Self-starter, resilient, positive and enthusiastic, innovative thinker - Process and detail-oriented and proven experience in solving complex issues and problems independently, without need of supervision - Advanced presentation and facilitation skills - Excellent relationship building skills, at all levels of management
About the Company
du is the new telecommunication services provider in the UAE. We are an integrated service provider offering voice, data, video and content services over fixed and mobile networks to residential and business customers.
du has three broad target segments:
Consumers: Focusing on individuals and households by offering mobile and fixed voice calling, Internet, data services and television. Businesses: Focusing on small to very large corporations and government agencies by offering integrated fixed and mobile business solutions including voice, data, content and applications as well as professional services.
Carriers: Focusing on providing carrier, international data networks and wholesale services to international operators, multinational corporations and telecom carriers.
The needs of our customers are our primary focus. Our aim is to provide new and innovative services that deliver a better customer experience.
Showroom Manager
K Home & Kitchen
Manama, Bahrain
The Role
We are one the biggest stockiest, distributors, wholesalers and retailers of Hotel, Restaurant, Kitchen Equipment and Household supplies. The group is also well diversified into Textiles & Tailoring, Readymade garments, and Furniture and Turnkey projects for Hotels and Apartments. Our strength: • A grand showroom of 15000 sq.ft with dazzling display of food service and hospitality range of products. 50000 sq.ft well stocked warehouse to cater local market at a healthy speed. Strong front line team of Sales Associates and Marketing personnel to ensure personalized service to our evolving customer base of Hotels, Restaurants, Government Institution, Mass Markets etc. Driving force of delivery vehicles which helps us to meet our logistic deadlines. Supplies across multiple channels of customers. • 4 showrooms of Textiles and Tailoring & Ready Made Garment showroom and have sole distribution and franchise showroom of Raymond from India. • A high end retail household showroom in Seef, • Kitchen Equipment and Maintenance company for food service and hospitality industry.
Requirements
We are looking for Showroom Manager for our newly opened showroom at seef district for exclusive Home and Kitchen products. The right candidate should have the responsibility of ensuring that the showroom operates efficiently on a day-to-day basis. He or She should be professional, courteous, energetic, should have high level of responsibility, a sound understanding of business, great personal and communication skills. He or She should have confidence and retail experience in sales related profession is essential. A Key attribute of managing the showroom is how our customers are treated. He or She must be professional in interaction with customers and understand how to properly deal with all of the demands, as well as customers’ individual needs. You need to be well versed in the product knowledge and services we are selling so that you can effectively answer and assist any customer question or concern. Candidates must have the ability to understand all sales related paperwork, should have sound knowledge and understanding of computer programs, able to study and standardize procedures to improve efficiency of subordinates, ensures effective work environment and resolves customer grievances. He or She will also be expected to understand inventory, visual merchandising and creative display of the showroom and social media. You must possess good Management skills and have the ability to train others. • Gulf Experienced Preferred • Excellent command in both languages English & Arabic
About the Company
We are one the biggest stockiest, distributors, wholesalers and retailers of Hotel, Restaurant, Kitchen Equipment & Household supplies The group is also well diversified into Textiles & Tailoring, Readymade garments, Furniture and Turnkey projects for Hotels and Apartments.
Our strengths: A) A grand showroom of 20000 sq.ft with dazzling display of food service and hospitality range of products. 50000 sq.ft well stocked warehouse to cater local market at a healthy speed. Strong front line team of Sales Associates and Marketing personnel to ensure personalized service to our evolving customer base of Hotels, Restaurants, Government Institution, Mass Markets etc. Driving force of delivery vehicles which helps us to meet our logistic deadlines. Supplies across multiple channels of customers. B) 4 showrooms of Textiles and Tailoring & Ready Made Garment showroom and have sole distribution and franchise showroom of Raymond from India. C) A high end retail household showroom in Seef. D) Kitchen Equipment and Maintenance company for food service and hospitality industry.
Senior Manager, Strategic Planning and Development
Emerson
Dubai, UAE
The Role
Emerson Automation Solutions currently has an exciting new role for a Senior Manager, Planning and Development to be based in our Dubai, UAE office. The role will drive, initiate and support various Corporate and cross-platform business initiatives for the Middle East and Africa ('MEA') world area. This will include developing, recommending and tracking key business strategies for the MEA region. The successful candidate will provide support to the Corporate Vice President, India Middle East and Africa Corporate President and to the MEA Corporate team on comprehensive preparation for all Regional and World Area strategic planning materials including but not limited to detailed market analysis and business tracking. Responsibilities * Drive strategic planning by constant liaison with the various leaders and stakeholders to ensure that all key initiatives are being implemented * Provide regular input on progress of the Strategic Plan to the MEA Corporate Business Leaders * Monitor business and economic conditions in Emerson's markets based on changing market dynamics and suggest ideas for change * Implement and oversee the India MEA synergy plan, in conjunction with the IMEA President, MEA Corporate VP and stakeholders from the business platforms. This includes identifying new opportunities for cost (and other) synergies and implementing and executing plans to realize those synergies. * Coordinating and collaborating with a range of stakeholders in a cross-platform and cross-business unit capacity to provide a value-added corporate activities and services to internal stakeholders on various projects and initiatives. * Market Analysis & scenario forecasting by understand the geo/economic/political markets we are operating in and the impact that these have on Emerson Businesses and what are the possible market projections moving forward. * Forecast market dynamics based on input from business leaders and other feedback as well as analysis of industry cycles. * Collect & present detailed market data on a monthly basis to business leader, based on all relevant inputs as well as 3rd party reports, that will help drive future strategies * Act as main focal point for preparation of all MEA, world area and regional planning sessions * Create templates for Regional Managers in preparation of MEA Planning Conference * World Area and Corporate Business Planning processes - assist in the preparation of material to support planning and communication processes. * Business Unit Plan Review * Assisting with the Organization Planning Process * Input to all and any World Area Reviews as required * Work with key stakeholder managers and Business Unit planners to ensure that regional growth plans are in alignment with World Area strategies. This will also apply to quarterly business review sessions. * Support the MEA Corporate Business Leader with data and updates on progress on key growth initiatives.
Requirements
The successful candidate must have a 5-8 years related experience and a Bachelors degree in Engineering. It is essential to have a Master of Business Administration and fluency in English, Arabic and French languages. Due to the sheer number of applications that we receive, we will only be contacting shortlisted candidates and we apologise in advance should you not receive a call following your submission. All applications will generally receive a specific automated notification from our recruitment system throughout the process whether considered or not.
About the Company
Emerson (NYSE: EMR) is a diversified global manufacturing and technology company. We offer a wide range of products and services in the areas of process management, climate technologies, network power, storage solutions, professional tools, appliance solutions, motor technologies, and industrial automation. Recognized widely for our engineering capabilities and management excellence, Emerson has more than 140,000 employees and approximately 265 manufacturing locations worldwide.