Senior Operations Manager
Hays
Kuwait City, Kuwait
• Manages the marketing and promotions of the brand to achieve sales and market share objectives through development and execution of annual marketing plan, alignment with Brand Marketing Manager and active programs at the restaurant level. • Manages cost of marketing through alignment with Brand Marketing Manager. • Ensures that execution of operations meets Franchise standards and customer expectations. • Liaises with Franchiser representatives to maximise support and information flow about current and future development of the Brand. • Ensures security of Company assets under direct and indirect management through effective controls and audits ensures accurate accounting of costs through compliance with procedures and follow up. • Manages manpower needs and effective planning for quality, quantity and development of manpower. • Projects an image of professionalism in all dealings with public and suppliers when representing the Company and the Brands. • Recommends improvements and upgrades to property equipment and facilities to meet market needs to stay ahead of competitors while considering financial impact (short and long term) on the business (Annual Capital Expenditure Plan). • Manages preparation of annual budget (business plan) to meet Company’s targets and ensures active participation in and ownership of results by Restaurant Managers /Restaurant General Manager. • Directs Operations Manager/District Managers to achieve their results through their Restaurant Managers, directs Training Manager and training functions to ensures clean career path planning, effective training and development and high staff morale. • Effectively communicates with Support Services Directors and Department Managers to achieve maximum results and cost effectiveness of their services. • Directs to ensure optimum delivery sales and to research all to make corrective steps for leveraging sales.
Requirements
What you'll need to succeed • Experience in Handling multiple (over 30) locations is essential! • Passionate – Has a genuine positive attitude towards the company, its products, people and services, which leads to actions which support the company and its reputation • Planning and Organising – Plans, manages and organises time, tasks and resources to achieve business deadlines and targets • Informed Decisions – Analyses and interprets data and situations to make informed business decisions. • Influencing and Communicating – Communicates and influences openly and effectively and has a positive impact on others • Change Embraced – Welcomes change as part of working life and actively looks for ways to improve the business • Excellent Customer service – Delivers a personalised experience to customers and key stake holders in a professional manner, by identifying with them and building a relationship to make them feel valued
About the Company
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.
Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.
We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.
As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region.
Apply Now
Sales and Marketing Manager
Hays
Riyadh, Saudi Arabia
• To develop and execute the segment marketing plan and of targeted, effective campaigns that underscore customer value proposition to drive growth and deepen relationships with existing customers. • You will be responsible for positioning product & services mix that is aligned with customer needs and market opportunities, and is based on a sound knowledge of the target markets,(including customer, competitor and landscape familiarity). • You will coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. • You will be responsible for the analysis of sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
Requirements
• 4-year degree in Marketing, Business or related field or equivalent experience • 5-10 years progressive experience working in retail company preferably developing customer facing strategy and developing/executing programs that drive business success. • Experience with pharmacy markets strongly preferred • Experience with market competitive analysis • Demonstrated ability to interact at all levels of large businesses and provide strategic thinking. • Demonstrated problem-solving capabilities. • Excellent oral and written communication skills. • Excellent interpersonal skills. • Strong attention to detail and documentation • Ability to lead and motivate a team • Excellent communication and 'people' skills • Strong commitment to customer service • Ability to work under pressure and handle challenging situations • Confidence, drive and enthusiasm • Decision-making ability and sense of responsibility • Ability to understand and analyse sales figures • Excellent business acumen and commercial judgement • Understanding of retail laws, medical and pharmacy regulations
About the Company
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.
Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.
We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.
As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region.
Apply Now
QMS Group Leader
Hays
Dhahran, Saudi Arabia
QMS Group Leader - Major Operator This QMS Group Leader will lead, advise and coordinate with Admin Areas for implementation of all quality assurance, compliance, safety, asset integrity, risk management, and customer satisfaction for a diverse services portfolio. The scope of services includes Safety, Industrial Security, Fire Protection, Marine, Aviation, Transportation, Mechanical Shops, Community Services, Training, Development, and Medical Services. Below are samples of activities that the QMS Group Leader would be involved in and will oversee. • Establish, implement and maintain a Quality Management System, and a Performance Management Framework • Oversee, advise, and coordinate quality processes development and streamlining • Development quality plans, and coordinate audits and reviews as set out in the quality plan • Coordinate staff training in quality as required • Define quality requirements for suppliers and contractors to ensure they are included in contracts • Revise and approved quality assurance deliverables • Conduct, participate, coordinate, and oversee assessments, reviews, and audits • Issue and rack corrective and preventive action requests made during audits • Develop reports to support measured KPI’s • Coordinate closure reports including performance statistics for benchmarking • Identify lessons learned with key staff • Coordinate customer satisfaction surveys
Requirements
• Suitable candidates will have a bachelor’s degree in business, engineering, or a related discipline. For assigned Risk Professionals, a bachelor’s degree in risk management or a related discipline. • Twelve (12) years related experience is required. Certification / License: Internal analytical skills certification, which may be waived with possession of an equivalent professional certification, a relevant graduate degree and/or significant demonstrable work record in the practice of planning & performance management. Preferred Training: • Solid knowledge and understanding of management accounting, finance and Excel is required. • Demonstrated capability and track record in the practice of planning & performance management and in the use of business intelligence tools are required. • Possession of an advanced business degree (e.g., MBA) and/or relevant professional certification (e.g., CMA, CFA, CPA) is preferred. • For assigned Risk Professionals, demonstrable knowledge of leading risk management governance and control practices is required. Six (6) years of direct risk management-related experience is required. Possession of a relevant professional certification (e.g., IRM, GARP, PRIA) is preferred.
About the Company
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.
Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.
We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.
As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region.
Apply Now
Facilities Manager
Hays
Saudi Arabia
Facilities Manager - KSA Client has just won a major project in KSA to manage a large high-end villa compound. They currently need of a responsible individual to fill the position of Facilities Manager. The Facilities Manager will be responsible for inspecting, maintaining and repairing mechanical, electrical, plumbing, soft services and HVAC systems to ensure optimal operating results. Reporting into the Facilities Director the successful candidate will be responsible for managing over 150 maintenance, gardening and administration staff.
Requirements
A qualification in engineering or building related field, and preferably a member of a relevant professional institute. Experience: Recent proven experience in managing a facilities team preferably in a large service organisation. Knowledge in managing building contracts from the preparation of specifications to the completion of the work. The applicant will also possess the following competencies: • Customer Service: An unwavering commitment to superior customer service. • Relationship Building: The ability to develop and maintain excellent relationships with staff at all levels of the organisation, students and other stakeholders including members of the Buildings Committee. • Management of Self and Others: The ability to utilise personal skills to achieve goals and a high standard of performance.
About the Company
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.
Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.
We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.
As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region.
Apply Now
Retail Department Manager
Hays
Abu Dhabi, UAE
• To plan, direct and control the activities of the Retail Sales Division sales strategies in accordance with corporate strategies and Balanced Scorecard objectives. • To ensure that an efficient and effective sales service is provided, and that sales targets are met and profit made. • To plan and co-ordinate the business plans, objectives and implementation of sales and new projects. • To ensure that Company plans and objectives are met through adequate management of Retail service station network and corresponding support activities. • To ensure that problems are dealt with promptly, good customer service is provided at all times, and sales are boosted wherever possible. • To manage adequate stock levels and makes key decisions to maintain stock control.
Requirements
• Degree in Marketing & Sales or equivalent • 15 years related experience, including a good knowledge of customers and the local market, a good business background, and experience of financial status evaluation • International Oil Company Experience • Excellent communication, supervisory, delegation and influencing skills • Computer literate, with Windows, E-mail, Internet and Intranet experience • Excellent knowledge of written and spoken English and Arabic
About the Company
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.
Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.
We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.
As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region.
Apply Now