Multichannel
Marketing Manager - CRM
Alshaya
Kuwait
Multichannel Marketing
Manager - CRM - Kuwait
The CRM & Digital marketing team perform a centralised function within Alshaya by supporting digital strategy definition and execution across all brands to deliver best-in-class customer engagement and return on investment. The Multichannel Marketing Manager serves as a single point of contact for brands when it comes to planning and delivery of digital campaigns. This role works closely with internal teams and support functions such as media buying, data & targeting, insights, loyalty, digital product etc. to serve brands and deliver quality campaigns.
As our Multichannel Marketing Manager, you will influence and work alongside our brand marketing teams to define relevant digital marketing campaigns with clear deliverables and performance measurement. You will also assist in digital up-skilling of stakeholders across the business and ensure the business is kept up to date on new digital products and developments.
The CRM & Digital marketing team perform a centralised function within Alshaya by supporting digital strategy definition and execution across all brands to deliver best-in-class customer engagement and return on investment. The Multichannel Marketing Manager serves as a single point of contact for brands when it comes to planning and delivery of digital campaigns. This role works closely with internal teams and support functions such as media buying, data & targeting, insights, loyalty, digital product etc. to serve brands and deliver quality campaigns.
As our Multichannel Marketing Manager, you will influence and work alongside our brand marketing teams to define relevant digital marketing campaigns with clear deliverables and performance measurement. You will also assist in digital up-skilling of stakeholders across the business and ensure the business is kept up to date on new digital products and developments.
The right candidate will have experience
managing multiple clients and digital projects simultaneously, and come from
either an agency background or a larger retail setup. We are looking for a
candidate with a thorough knowledge of the digital space in general and social
media channels such as Facebook and Instagram. The candidate will have experience
spanning from strategy definition to budgeting, execution, and performance
reviews. You should also possess great influencing skills and the ability to
challenge the status quo to ensure that we continuously deliver on business
objectives.
The Multichannel Marketing Manager will be a confident and influential individual who enjoys managing teams and multiple stakeholders across a large number of brands and multiple geographies. The role is responsible for managing a smaller team of marketing executives and coordinators.
The Multichannel Marketing Manager will be a confident and influential individual who enjoys managing teams and multiple stakeholders across a large number of brands and multiple geographies. The role is responsible for managing a smaller team of marketing executives and coordinators.
M.H. Alshaya Co. is a leading international
franchise operator for over 75 of the world’s most recognised retail brands
including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters,
P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn
and KidZania. The company operates over 3,400 stores across diverse customer
sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy,
Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found
in markets across the Middle East and North Africa, Russia, Turkey and Europe
and the company employs more than 47,000 people from over 120 nationalities.
The company has
established itself as the industry leader across these territories through a
combination of local market understanding and a comprehensive commitment to
customer service. Growth in each of its operating divisions and brands is
supported by continuous investment in talent and infrastructure. It applies
best practices in retail operations, merchandising, marketing, information
technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the
retail business of the Alshaya Group, which was founded in Kuwait in 1890 and
today represents one of the most dynamic companies in the Middle East. In
addition to its retail operations, the Alshaya Group is active in a number of
other sectors including real estate, automotive, hotels, trading and
investments. Learn more about the company at www.alshaya.com or on Facebook.
Apply Now
Head of Ecommerce
Fulfilment - Logistics
Alshaya
Kuwait
In this role you will lead the ecommerce
proposition on order fulfilment (pick, pack, dispatch and delivery) and
associated processes on an international scale as well as monitoring the
performance of third parties to ensure customer satisfaction targets are met.
Key responsibilities include:
* Developing cross-functional operational relationships to ensure business targets are met by providing leadership, motivation and by driving performance
* Continuously appraising the eCommerce Distribution Centre employees using the matrixed cross-functional approach
* Producing management information demonstrating performance to agreed KPIs
* Maintaining a perpetual inventory or daily line check of ecommerce lines
* Liaising with supply chain and central ecommerce teams to agree appropriate stock holding
* Ensuring unfulfilled demand is investigated and reported on in terms of root cause and future instances reduced
* Communicating routinely with ecommerce managers both locally and centrally
* Creating and implementing improvements to both the physical and process methods employed within dispatch.
Key responsibilities include:
* Developing cross-functional operational relationships to ensure business targets are met by providing leadership, motivation and by driving performance
* Continuously appraising the eCommerce Distribution Centre employees using the matrixed cross-functional approach
* Producing management information demonstrating performance to agreed KPIs
* Maintaining a perpetual inventory or daily line check of ecommerce lines
* Liaising with supply chain and central ecommerce teams to agree appropriate stock holding
* Ensuring unfulfilled demand is investigated and reported on in terms of root cause and future instances reduced
* Communicating routinely with ecommerce managers both locally and centrally
* Creating and implementing improvements to both the physical and process methods employed within dispatch.
* You should have a post-secondary school
education - diploma/degree in logistics desirable
* Should have minimum five years' experience in a managerial position within logistics
* Must have ecommerce distribution experience and knowledge of the commercials.
* Should have minimum five years' experience in a managerial position within logistics
* Must have ecommerce distribution experience and knowledge of the commercials.
M.H. Alshaya Co. is a leading international
franchise operator for over 75 of the world’s most recognised retail brands
including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters,
P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn
and KidZania. The company operates over 3,400 stores across diverse customer
sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy,
Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found
in markets across the Middle East and North Africa, Russia, Turkey and Europe
and the company employs more than 47,000 people from over 120 nationalities.
The company has
established itself as the industry leader across these territories through a
combination of local market understanding and a comprehensive commitment to
customer service. Growth in each of its operating divisions and brands is
supported by continuous investment in talent and infrastructure. It applies
best practices in retail operations, merchandising, marketing, information
technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the
retail business of the Alshaya Group, which was founded in Kuwait in 1890 and
today represents one of the most dynamic companies in the Middle East. In
addition to its retail operations, the Alshaya Group is active in a number of
other sectors including real estate, automotive, hotels, trading and
investments. Learn more about the company at www.alshaya.com or on Facebook.
Apply Now
Sales Associate -
Retail
Alshaya
Bahrain
Sales Associate - Retail - Relocate from Kuwait
to Bahrain
The Avenues Mall is opening in Bahrain at the end of 2017, and we are looking for Sales Associates, Senior Sales Associates and Visual Merchandisers to join the wide variety of world-renowned brands we will be opening there.
We have opportunities with the following brands:
American Eagle, Claires, Coast, Footlocker, H&M, Justice, Milano, Mothercare, Payless, River Island, Topman, Topshop, Victoria's Secret, Icing, Potterybarn, Muji, Boots, Bath & Body Works.
The Avenues Mall is opening in Bahrain at the end of 2017, and we are looking for Sales Associates, Senior Sales Associates and Visual Merchandisers to join the wide variety of world-renowned brands we will be opening there.
We have opportunities with the following brands:
American Eagle, Claires, Coast, Footlocker, H&M, Justice, Milano, Mothercare, Payless, River Island, Topman, Topshop, Victoria's Secret, Icing, Potterybarn, Muji, Boots, Bath & Body Works.
To be eligible, you must currently be in Kuwait
and willing to relocate to Bahrain for this opportunity.
M.H. Alshaya Co. is a leading international
franchise operator for over 75 of the world’s most recognised retail brands
including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters,
P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn
and KidZania. The company operates over 3,400 stores across diverse customer
sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy,
Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found
in markets across the Middle East and North Africa, Russia, Turkey and Europe
and the company employs more than 47,000 people from over 120 nationalities.
The company has
established itself as the industry leader across these territories through a
combination of local market understanding and a comprehensive commitment to
customer service. Growth in each of its operating divisions and brands is
supported by continuous investment in talent and infrastructure. It applies
best practices in retail operations, merchandising, marketing, information
technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the
retail business of the Alshaya Group, which was founded in Kuwait in 1890 and
today represents one of the most dynamic companies in the Middle East. In
addition to its retail operations, the Alshaya Group is active in a number of
other sectors including real estate, automotive, hotels, trading and
investments. Learn more about the company at www.alshaya.com or on Facebook.
Apply Now
Visual
Merchandiser - Retail
Alshaya
Bahrain
Visual Merchandiser - Retail - Relocate from
Kuwait to Bahrain
The Avenues Mall is opening in Bahrain at the end of 2017, and we are looking for Sales Associates, Senior Sales Associates and Visual Merchandisers to join the wide variety of world-renowned brands we will be opening there.
We have opportunities with the following brands:
American Eagle, Claires, Coast, Footlocker, H&M, Justice, Milano, Mothercare, Payless, River Island, Topman, Topshop, Victoria's Secret, Icing, Potterybarn, Muji, Boots, Bath & Body Works.
The Avenues Mall is opening in Bahrain at the end of 2017, and we are looking for Sales Associates, Senior Sales Associates and Visual Merchandisers to join the wide variety of world-renowned brands we will be opening there.
We have opportunities with the following brands:
American Eagle, Claires, Coast, Footlocker, H&M, Justice, Milano, Mothercare, Payless, River Island, Topman, Topshop, Victoria's Secret, Icing, Potterybarn, Muji, Boots, Bath & Body Works.
To be eligible, you must currently be in either
Kuwait, Qatar or the UAE and willing to relocate to Bahrain for this
opportunity.
M.H. Alshaya Co. is a leading international
franchise operator for over 75 of the world’s most recognised retail brands
including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters,
P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn
and KidZania. The company operates over 3,400 stores across diverse customer
sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy,
Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found
in markets across the Middle East and North Africa, Russia, Turkey and Europe
and the company employs more than 47,000 people from over 120 nationalities.
The company has
established itself as the industry leader across these territories through a
combination of local market understanding and a comprehensive commitment to
customer service. Growth in each of its operating divisions and brands is
supported by continuous investment in talent and infrastructure. It applies
best practices in retail operations, merchandising, marketing, information
technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the
retail business of the Alshaya Group, which was founded in Kuwait in 1890 and
today represents one of the most dynamic companies in the Middle East. In
addition to its retail operations, the Alshaya Group is active in a number of
other sectors including real estate, automotive, hotels, trading and
investments. Learn more about the company at www.alshaya.com or on Facebook.
Apply Now
Shipping
Supervisor - Shipping
Alshaya
Qatar
Shipping Supervisor - Shipping - Qatar
As Shipping Supervisor, you will be responsible for the supervision of the team within your AoE in order to achieve company objectives. You will prioritise workloads and process information to meet deadlines whilst maintaining accurate files.
Key responsibilities include (but are not limited to):
* Consolidate monthly, quarterly and yearly shipping reports, ensuring that figures are accurate and complete. Complete Ad-hoc reports as required
* Manage the daily/weekly shipment tracking information process
* Ensure information reaches relevant parties
* Ensure Shipping Coordinators process shipments on time and efficiently
* Ensure adherence of all divisions / company, local and legal requirements
* Ensure Shipping Coordinators actions comply fully with import requirements, advising/instructing as necessary
* Assist in compiling the Suppliers' Manual detailing Middle East import requirements
* Handle all queries involving non-compliance of Customs and municipal requirements. Manage a team including workload, motivation, training and appraisals
* Play an active part of the DC team, and escalate issues as and when necessary. Develop efficient processes to meet company objectives
* Communicate problems with all affected parties. Develop internal and external relationships to benefit the department and company
* Ensure freight forwarding agents continuously communicate relevant information on shipments
* Ensure all affected parties are fully informed on shipment details
* Meet regularly with local clearing agents and Regional Distribution Centre Employees
* Liaise with local clearing agents and freight forwarders on a continuous basis.
As Shipping Supervisor, you will be responsible for the supervision of the team within your AoE in order to achieve company objectives. You will prioritise workloads and process information to meet deadlines whilst maintaining accurate files.
Key responsibilities include (but are not limited to):
* Consolidate monthly, quarterly and yearly shipping reports, ensuring that figures are accurate and complete. Complete Ad-hoc reports as required
* Manage the daily/weekly shipment tracking information process
* Ensure information reaches relevant parties
* Ensure Shipping Coordinators process shipments on time and efficiently
* Ensure adherence of all divisions / company, local and legal requirements
* Ensure Shipping Coordinators actions comply fully with import requirements, advising/instructing as necessary
* Assist in compiling the Suppliers' Manual detailing Middle East import requirements
* Handle all queries involving non-compliance of Customs and municipal requirements. Manage a team including workload, motivation, training and appraisals
* Play an active part of the DC team, and escalate issues as and when necessary. Develop efficient processes to meet company objectives
* Communicate problems with all affected parties. Develop internal and external relationships to benefit the department and company
* Ensure freight forwarding agents continuously communicate relevant information on shipments
* Ensure all affected parties are fully informed on shipment details
* Meet regularly with local clearing agents and Regional Distribution Centre Employees
* Liaise with local clearing agents and freight forwarders on a continuous basis.
* Senior/Secondary School certificate
* Minimum 3 years' experience in a shipping/freight-forwarding department.
* Minimum 3 years' experience in a shipping/freight-forwarding department.
M.H. Alshaya Co. is a leading international
franchise operator for over 75 of the world’s most recognised retail brands
including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters,
P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn
and KidZania. The company operates over 3,400 stores across diverse customer
sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy,
Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found
in markets across the Middle East and North Africa, Russia, Turkey and Europe
and the company employs more than 47,000 people from over 120 nationalities.
The company has
established itself as the industry leader across these territories through a
combination of local market understanding and a comprehensive commitment to
customer service. Growth in each of its operating divisions and brands is
supported by continuous investment in talent and infrastructure. It applies
best practices in retail operations, merchandising, marketing, information
technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the
retail business of the Alshaya Group, which was founded in Kuwait in 1890 and
today represents one of the most dynamic companies in the Middle East. In
addition to its retail operations, the Alshaya Group is active in a number of
other sectors including real estate, automotive, hotels, trading and
investments. Learn more about the company at www.alshaya.com or on Facebook.
Apply Now