Baggage
Handling Scheduling Operator
Qatar
Airways
Qatar
The Role
Baggage
Handling Scheduling Operator - Hamad International Airport - Doha
The job holder is responsible for all issues related to baggage handling resources allocation on a shift basis. This role is responsible for the allocation and planning of baggage handling resource usages for safe and efficient baggage handling operation from customer experience, OTP and equipment, systems & facilities availability and reliability perspectives. Responsible for providing analytical, procedural and clerical support to the BH Shift Supervisors and BH Duty Manager.
Leadership & Management:
On a shift basis and within the assigned areas
• Responsible for the allocation and planning of baggage handling resource usages for safe and efficient baggage handling operation from customer experience, OTP, and equipment, systems & facilities availability and reliability perspectives.
• Ensure overall optimized baggage handling process through resource allocation and usage.
• Ensure that management instructions, company policies, and standard operating procedures are followed and implemented.
• Ensure that manuals, process descriptions and procedures are updated and are in line with international and national regulations and companies policies.
• Liaise with all stakeholders to ensure seamless operations and coordinate the best balance between operational and maintenance requirements.
• Provide input and feedback to BHS Simulation runs.
Operation:
On a shift basis and within the assigned areas.
• Generate and update baggage handling resource allocation plan as needed.
• Monitors the actual operation and performs needed changes to the planned allocation based on operational requirements in real time.
• Coordinate with BH Supervisor to attend to and to resolve problems related to baggage handling resource allocation.
• Identify and escalate risks and/or operational deficiencies, and implements effective solutions.
• Study, compile, and analyse statistics reports to identify and escalate risks and/or operational deficiencies, and implements effective solutions.
• Update and inform through reporting channels of necessary modifications or enhancements with supporting justifications to the processes, facilities and systems relating to baggage handling and hold baggage screening operations.
• Monitor and control outsourced contractors’ staff and performance service levels.
• Provide guidance and support to the execution of agreed regular maintenance activities in accordance with BHS and HBSS provider guidelines.
• Liaise between HIA, appointed sub-contractors, the handling company and carriers, HIA departments, and relevant stakeholders to optimize baggage handling resource allocation and to ensure seamless operations and coordinate the best balance between operational and maintenance requirements.
• Ensure safe operation of all baggage handling equipment and systems including ancillary facilities.
• Ensure compliance with all standard operating procedure for baggage handling and related facilities.
• Generate, compile and consolidate baggage handling operations and maintenance shift statistical data reports for troubleshooting and planning purpose.
• Generate, compile and consolidate shift summary reports of resource availability and usage for optimization planning purpose, and for monitoring and control of system availability.
• Ensure production of incident reports, shift reports, and safety reports for HIA management team.
The job holder is responsible for all issues related to baggage handling resources allocation on a shift basis. This role is responsible for the allocation and planning of baggage handling resource usages for safe and efficient baggage handling operation from customer experience, OTP and equipment, systems & facilities availability and reliability perspectives. Responsible for providing analytical, procedural and clerical support to the BH Shift Supervisors and BH Duty Manager.
Leadership & Management:
On a shift basis and within the assigned areas
• Responsible for the allocation and planning of baggage handling resource usages for safe and efficient baggage handling operation from customer experience, OTP, and equipment, systems & facilities availability and reliability perspectives.
• Ensure overall optimized baggage handling process through resource allocation and usage.
• Ensure that management instructions, company policies, and standard operating procedures are followed and implemented.
• Ensure that manuals, process descriptions and procedures are updated and are in line with international and national regulations and companies policies.
• Liaise with all stakeholders to ensure seamless operations and coordinate the best balance between operational and maintenance requirements.
• Provide input and feedback to BHS Simulation runs.
Operation:
On a shift basis and within the assigned areas.
• Generate and update baggage handling resource allocation plan as needed.
• Monitors the actual operation and performs needed changes to the planned allocation based on operational requirements in real time.
• Coordinate with BH Supervisor to attend to and to resolve problems related to baggage handling resource allocation.
• Identify and escalate risks and/or operational deficiencies, and implements effective solutions.
• Study, compile, and analyse statistics reports to identify and escalate risks and/or operational deficiencies, and implements effective solutions.
• Update and inform through reporting channels of necessary modifications or enhancements with supporting justifications to the processes, facilities and systems relating to baggage handling and hold baggage screening operations.
• Monitor and control outsourced contractors’ staff and performance service levels.
• Provide guidance and support to the execution of agreed regular maintenance activities in accordance with BHS and HBSS provider guidelines.
• Liaise between HIA, appointed sub-contractors, the handling company and carriers, HIA departments, and relevant stakeholders to optimize baggage handling resource allocation and to ensure seamless operations and coordinate the best balance between operational and maintenance requirements.
• Ensure safe operation of all baggage handling equipment and systems including ancillary facilities.
• Ensure compliance with all standard operating procedure for baggage handling and related facilities.
• Generate, compile and consolidate baggage handling operations and maintenance shift statistical data reports for troubleshooting and planning purpose.
• Generate, compile and consolidate shift summary reports of resource availability and usage for optimization planning purpose, and for monitoring and control of system availability.
• Ensure production of incident reports, shift reports, and safety reports for HIA management team.
Requirements
• Bachelor degree in Engineering, Computer Science or related fields from accredited University.
• At least 1 year of operational experience in the similar role in a hub airport.
• Experience with automatic sortation baggage handling system and in-line hold baggage screening system operation is preferred.
Job Specific Skills:
• Excellent analytical and spatial recognition skills.
• Good IT Knowledge with expert level MS Excel skills. Ability to use Pivot Table is a must.
• Knowledge of SITA’s Bag Message, Aring’s BagLink TM, and Quantum BRS, CUTE and / or DCS is preferable.
• Must be fluent in English, written and verbal.
• Must have a high degree of self-motivation with the initiative and drive to achieve results.
• Service oriented.
About the
Company
Welcome to a
world of growing opportunities.
Qatar
Airways is the national carrier of the State of Qatar. Our global network now
sees us flying to over 100 destinations worldwide and operating some of the
youngest fleets in the sky. We are home to over 150 nationalities.
Our mission
is to deliver Excellence in Everything We Do. For us, that means we focus on
the customers who fly with us. We understand that our customers choose to fly
with us because we care for them. We know that every time we fly, we carry the
hopes and dreams of our customers. Similarly we consider the hopes and dreams
of our people. Our success is due to our leadership and the employment of high
quality people who will enjoy living and working in Doha, Qatar.
Qatar is a
rising economic powerhouse and is fast establishing itself as one of the
world’s newest and most vibrant hubs. Qatar prides itself on its technological
advances as well as its educational and research facilities. It is rapidly
becoming home to more expatriates and international businesses, as well as
world-renowned 5-star hotels, spas and resorts. The city boasts the best in
shopping, sports activities and has been host to many high profile
international events.
As the
Airline of the Year 2011 and the only 5-star airline in the Middle East, the
opportunities for career diversity, professional development opportunities to
further your careers within the organisation are almost limitless. We truly
believe that life is a journey, not a destination; therefore we help our people
to realise all that they can be.
Join one of
the fastest growing airlines with an ever-expanding global network.
If you wish
to find out more about the Qatar Airways Group of companies and what we have to
offer, then please visit our website.
Apply Now
Finance
Officer
Qatar
Airways
Medina,
Saudi Arabia
The Role
Finance
Officer - Qatar Airways - Medina
You will be responsible for managing the finance cell at the station in line with QR policies and internal accounting procedures, you will also develop personnel at station level.
Your role will include correct monthly closing as per HQ target dates and the identification of reasons for variances and cost control by proper follow up. Handling accounts receivable and payable in a timely way to avoid penalties will be essential as will the negotiation of contracts on the best possible terms.
You will effectively manage funds as per the corporate directives as well as handling annual budgets, costing and evaluation of local projects, internal and external audits and any further tasks assigned to you.
You will be responsible for managing the finance cell at the station in line with QR policies and internal accounting procedures, you will also develop personnel at station level.
Your role will include correct monthly closing as per HQ target dates and the identification of reasons for variances and cost control by proper follow up. Handling accounts receivable and payable in a timely way to avoid penalties will be essential as will the negotiation of contracts on the best possible terms.
You will effectively manage funds as per the corporate directives as well as handling annual budgets, costing and evaluation of local projects, internal and external audits and any further tasks assigned to you.
Requirements
To be
successful in this role you must have a Bachelors degree in Commerce.
Additional professional qualification in finance, accounting or business is
preferable (CA/CAPA/ACCA/CIMA). You will need a minimum of 5 years of
job-related experience in a similar position in a multicultural environment.
Ideally you will have experience working with an airline.
Preferably you will have user level experience of any ERP accompanied by good working experience on spreadsheets. The ability to delegate work, mentor and coach are essential as well as the ability to train and develop subordinates skills and foster teamwork among team members.
You must be able to demonstrate the ability to analyse and make improvements to business functions and processes to achieve organisational goals as well as the ability to coordinate actions, activities and prioritise tasks.
Preferably you will have user level experience of any ERP accompanied by good working experience on spreadsheets. The ability to delegate work, mentor and coach are essential as well as the ability to train and develop subordinates skills and foster teamwork among team members.
You must be able to demonstrate the ability to analyse and make improvements to business functions and processes to achieve organisational goals as well as the ability to coordinate actions, activities and prioritise tasks.
About the
Company
Welcome to a
world of growing opportunities.
Qatar
Airways is the national carrier of the State of Qatar. Our global network now
sees us flying to over 100 destinations worldwide and operating some of the
youngest fleets in the sky. We are home to over 150 nationalities.
Our mission
is to deliver Excellence in Everything We Do. For us, that means we focus on
the customers who fly with us. We understand that our customers choose to fly
with us because we care for them. We know that every time we fly, we carry the
hopes and dreams of our customers. Similarly we consider the hopes and dreams
of our people. Our success is due to our leadership and the employment of high
quality people who will enjoy living and working in Doha, Qatar.
Qatar is a
rising economic powerhouse and is fast establishing itself as one of the
world’s newest and most vibrant hubs. Qatar prides itself on its technological
advances as well as its educational and research facilities. It is rapidly
becoming home to more expatriates and international businesses, as well as
world-renowned 5-star hotels, spas and resorts. The city boasts the best in
shopping, sports activities and has been host to many high profile
international events.
As the
Airline of the Year 2011 and the only 5-star airline in the Middle East, the
opportunities for career diversity, professional development opportunities to
further your careers within the organisation are almost limitless. We truly
believe that life is a journey, not a destination; therefore we help our people
to realise all that they can be.
Join one of
the fastest growing airlines with an ever-expanding global network.
If you wish
to find out more about the Qatar Airways Group of companies and what we have to
offer, then please visit our website.
Apply Now