Requirements for Saudi Arabia / Qatar / Bahrain / OMAN
Pentascribe (M/S Pentascribe International)
Bahrain, Oman, Qatar, Saudi Arabia
Job Description
Greetings from Pentascribe International !! We have an urgent opening for Following positions for one of the reputed business group in Saudi Arabia, so please forward your updated CV at the earliest for short listing process, once you get shortlisted by the client, accordingly we will update you for direct interview with the client. Positions - Barista for KSA (Saudi) Barista for Bahrain/Qatar/Oman FOH for UAE/Qatar/Bahrain RSM for UAE/Qatar/Oman BOH/FOH for KSA (Saudi) Salary will be negotiable + Best Facilities will be provided by the Company 1. BARISTA Age : 21 27 yrs. old At least 1 year work experience as a Server from Coffee Shops i.e Starbucks, Costa Coffee,Seattles Best, etc. or as a Counter Crew/Server from QSR Restaurants i.e. Jollibee, McDonalds, KFC, Dominos, etc.; must have pleasing personality and very good customer service skills; always with a smile and has the ability to converse with a customer of different nationalities; with Very Good English communication skills; candidates who has knowledge of the Arabic language will be at an advantage; must be a team player; can work under pressure with no time constraints 2. BACK OF THE HOUSE CREW- (Kitchen Crew/Cook) Age : 23 - 27 yrs. old; At least 1 year work experience as a Kitchen Crew or Cook from a Hotel or Quick Service restaurant i.e Kentucky, McDonalds, Pizza Hut, Dominos, etc.; with Very Good English communication skills; candidates who has knowledge of the Arabic language will be at an advantage; must be a team player; can work under pressure with no time constraints; fresh graduates can be considered as long as they have Hotel Management or similar education/training background. 3. FRONT OF THE HOUSE CREW- Age : 22 - 28 yrs. old; At least 1 year work experience as a Server, Waitress/ Host from a Quick Service restaurant i.e Kentucky, McDonalds, Pizza Hut, etc.; with Very Good English communication skills; candidates who has knowledge of the Arabic language will be at an advantage; must be a team player; can work under pressure with no time constraints; fresh graduates can be considered as long as they have HRM or similar education/training background 4. RESTAURANT SHIFT MANAGER- Age : 25 - 32 yrs. old; At least 1-1/2 to 2 years work experience as Supervisor or Assistant Manager from a Quick Service restaurant i.e Kentucky, McDonalds, Pizza Hut, etc.; must have pleasing personality and very good customer service skills; always with a smile and has the ability to converse with a customer of different nationalities; with Very Good English communication skills; candidates who has knowledge of the Arabic language will be at an advantage; must be a team player; can work under pressure with no time constraints; must have managerial skills; Thanking you and Assuring you of our best services & support at all times !! Warmest Regards, Kavita / Shailendra / Ullas Pentascribe International,
Salary:Not Disclosed by Recruiter
Industry:Travel / Hotels / Restaurants / Airlines / Railways
Functional Area:Hotels , Restaurants
Role Category:Food & Beverage
Role:Waiter/Waitress/Sommelier
Employment Type:Permanent Job, Full Time
Company Profile:
Pentascribe (M/S Pentascribe International)
Reputed business group in Saudi Arabia,
IT Support Officer
Averda International
Muscat, Oman
The Role
ROLE SUMMARY The role of the IT Support Officer is to be a first point of contact for all IT related queries, requests and incidents across all averda sites globally and to escalate anything that cannot be resolved at first contact or subsequent diagnosis to the appropriate specialist teams across averda IT departments. In short, this role requires level 1 and level 2 technical expertise and can be based anywhere in averda globally. ACCOUNTABILITIES • Answer helpdesk calls, monitor IT mailboxes and provide Lync support for end user requirements. • Circulate helpdesk tickets to the appropriate IT teams when required in order to avoid delays. • Provide support by telephone, through a 3rd party or be on-site depending on ticket requirements. • Diagnosis and resolution of technical issues for PCs and MACs so end-users have minimal downtime. • Set up and configuration of laptops and desktops in order for new joiners to begin their duties. • Network and telephony support, in order for the business to function in chosen locations. • Installation of authorised software to laptops and desktops as per user line manager requirements. • Document solutions for the IT Support team and for the business end-users to have easy access. • Ensure a high level of customer service and support to all averda staff for end user satisfaction. • Support and assist IT colleagues in order to resolve issues for end-users quicker. • Train end-users, when possible, on the usage of any of the IT systems. • Assist the IT Administration department when requested by the team leader. • Assist the Systems and Network Architects on project work when requested by the team leader.
Requirements
PERFORMANCE MEASURES/SUCCESS CRITERIA • All helpdesk phone calls answered within 2 minutes. • All e-mail or Lync support requests responded to within 30 minutes. • First time fixes of non-application issues at a 90% level with no escalation. • Resolution of tickets which do not require approvals or 3rd party involvement within 8 working hours. • At least 2 documented solutions or end-user guides per month. QUALIFICATIONS • BSc in Computing related degree. • Microsoft Certified Professional or higher preferred. • Certification in ITIL a bonus (foundation level). • 3+ years of experience in a similar role a must. KNOWLEDGE, SKILLS AND ABILITIES • Active Directory • Exchange • Office 365 • Service Delivery • Root Cause Analysis • Microsoft Technologies • Apple Devices • Network & Telephony
About the Company
Averda is an integrated group of companies covering the collection, treatment, recycling and sanitary landfilling of municipal solid waste, manufacturing, real estate and information technology.
It is considered to be one of the largest Lebanese Companies. Not withstanding its state-of-the-art facilities, Averda’s core asset relies on the acumen of its diverse team of engineers, experts in the operational, technical and environmental fields, financial analysts, and administrators.
Averda encompasses a multi-sector organization for maximum efficiency: Corporate, Utilities, Manufacturing, Real Estate, Information Technology, and Services.
Internal Controller
Robert Walters
Saudi Arabia
The Role
The successful Internal Controller candidate will be based in Jeddah, Saudi Arabia under the supervision of the Senior Internal Control Manager, and cross-department business partner, the Internal Control and Loss Prevention Sr. Analyst will participate to add value and improve our operations by helping in bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance of processes in KSA. The successful Internal Controller candidate should: * Participate in all the Internal Control & Internal Audit compliance requirements stated by the Group, mainly but not limited to: * Annual internal control self-assessment for KSA.- Assessment of controls in place with control owners; formalization of controls within the tool; definition of any needful action plan along with their timely and accurate follow-up * Store Audit For Excellence (SAFE) in KSA- Administer and implement SAFE in KSA. Timely completion of all scheduled store audits, follow-up of eventual action plans, and preparation of monthly & quarterly dashboards. * Monthly preparation and review of loss prevention KPIs (returns & exchanges, discounts, staff discounts, wholesales transactions, cash & credit cards discrepancies, etc.) Preparation of KPIs dashboard. Analysis of any non-compliant or suspicious indicators with eventual assessment of CCTV footage * Monthly shrinkage monitoring in KSA * Participate to the maintenance and enhancement of the entity guidelines and procedures reference book. * Identify risks not covered at stores and/or HO. Deploy regional, group and international best-practices, guidelines, and procedures in KSA * Liaise with the stores to ensure adherence and respect of guidelines and procedures; alert and report any eventual non-compliance or failure observed * Participate in any ad-hoc Internal Control/Fraud assignment in KSA * Assist the Senior Internal Control Manager in any other needful task
Requirements
The successful Internal Controller candidate should have: * Bachelor Degree * Fluent in both, English and Arabic * Willing to travel more than 50% to KSA * Strong written, verbal, interviewing, listening and interpersonal communication skills. * Excellent organization, analytical and auditing skills; attention to detail, but easily grasp the big picture * Strong problem-solving and sound judgement skills * Sound independent judgement * Ability to work independently * Capable to work in a fast-paced environment * Proficiency with computer technology, MS Office (Excel, Word, and PowerPoint), store systems If you are interested in this role, please apply today.
About the Company
Robert Walters is one of the world’s largest specialist professional recruitment consultancies with 53 offices spanning 24 countries.
We’ve helped thousands of professionals find permanent, contract and interim roles with leading global corporations, small to medium sized companies and innovative start ups. Our specialist recruitment focus includes: accountancy and finance, banking, engineering, operations, legal, IT, sales, marketing, procurement & logistics, HR and support/administration.
Associate Director, Retail Banking Compliance
Standard Chartered Bank - UAE
Bahrain
The Role
Purpose: * Provide advice, guidance and best practice awareness and training to in country Retail Banking internal stakeholders on: policies, procedures and standards; regulatory standards, reguirements and regulatory change impacting Retail Banking. * Promote, lead and manage the culture and practice of Compliance in Retail Banking within regulatory requirements and ethical standards consistent with supporting the Group's strategic direction and growth aspirations in Bahrain. * Establish and maintain frameworks within Retail Banking Bahrain to ensure compliance with applicable banking regulations, internal policies, procedures and codes so as to protect the reputation of the bank with its regulators and balance the needs of other stakeholders. * To identify, mitigate, monitor and manage regulatory risks across Bahrain. * Ensure the effectiveness of the Group's management of Compliance and Regulatory Risk issues by taking Country level responsibility and leadership for: * To maintain close and open relationships with the regulators in Bahrain For the following functions: business, regional and country Compliance teams: * Carry out responsibilities as the champion for FATCA policy and procedures by providing advisory and ensuring any material issues are escalated and reported to senior management. * Assist in assessment and applicability of new regulations applicable to Retail Banking. * Provide advice to Retail Banking on applicable local laws and regulations and ensure these are embedded through review of Product programs and country addendums. * Oversee the implementation of other Compliance policies and procedures through appropriate training and communication and, where necessary, recommend appropriate Compliance policies and procedures for approval by relevant committees. Support implementation of Business Compliance policies and procedures. * Ensure effective management of Retail Banking compliance matters across Bahrain. Assume active involvement in problem-solving and crisis management over critical issues that have an impact on the Bank's business/operations in Bahrain. * Advise Retail Banking on material Compliance issues as required and provide support on material compliance and regulatory risk issues to ensure they establish and monitor appropriate arrangements for meeting regulatory obligations and maintain high standards of conduct, in accordance with internal policies. * Promote the migration of best practice and lessons learned across the Bahrain Retail Banking network. * Ensure effective handling and tracking of client complaints from the Central Bank of Bahrain (CBB) and liaise with the Service Quality team till resolution. * Act as country champion for Gift and Entertainment Policy/Procedures and ensure effective rollout and training. Advise business and functions on policy requirements. * Facilitate Wealth Management business by reviewing proposals for Structured Notes and Mutual Funds of Mutual funds requiring approval from the CBB and handling any queries from the regulator in this regard. * Assist the Head of Compliance in carrying out responsibilities as risk control owner for applicable processes under the Operational Risk Framework by reviewing the residual risk ratings submitted by Retail Banking segments.
Requirements
-- * Undergraduate degree in Law or Business Administrion/Finance. Professional Certifications in Compliance or Risk Management * At least 3 years of experience in regulatory compliance. * A strong understanding of the regulatory environment in Bahrain * Strong analytical skills. * Good judgment enabling the provision of sound advice in difficult areas of law, regulation and practice and the proactive management of compliance and regulatory risk. * Personal authority, integrity and ethics. * An inquisitive and proactive approach to practices, procedures and specific transactions. * Independence, robustness and resilience. * Sharp business acumen, including the ability to assess risk. * Strong integrity, independence & resilience. * Personal authority with proven ability to establish relationships and exert influence at senior levels of the Group and with regulators and other external stakeholders.
About the Company
Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group\\\\'s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.
Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.
In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.