Executive Cabin
Crew
Qatar Airways
Qatar
Executive Cabin Crew - Qatar Executive - Doha
Do you love travelling and meeting new people? Do you have excellent interpersonal skills? Are you a team player ?
If your answer is YES, then Qatar Executive wants to hear from you. We are looking for dedicated and energetic individuals to join our cabin crew team. Apply now to take advantage of this excellent opportunity to travel the world and become a flying ambassador for Qatar Executive.
Typical duties will include:
• Providing outstanding customer service and customer satisfaction.
• Assure all safety measures, regulations and policies are applied in the cabin.
• Continually improve the service and update passenger profile
• Solve problems creatively and follow through with customer feedback
• To maintain a high standard of personal presentation at all times and to feel
Do you love travelling and meeting new people? Do you have excellent interpersonal skills? Are you a team player ?
If your answer is YES, then Qatar Executive wants to hear from you. We are looking for dedicated and energetic individuals to join our cabin crew team. Apply now to take advantage of this excellent opportunity to travel the world and become a flying ambassador for Qatar Executive.
Typical duties will include:
• Providing outstanding customer service and customer satisfaction.
• Assure all safety measures, regulations and policies are applied in the cabin.
• Continually improve the service and update passenger profile
• Solve problems creatively and follow through with customer feedback
• To maintain a high standard of personal presentation at all times and to feel
We invite applications from those who meet the
following requirements:
• Maximum age: 35 years, Single and Female
• Minimum education: high school degree
• Minimum 5 years of flying experience in a reputable International Airline, in a supervisory position.
• At least 2 - 3 years of VIP/Corporate Airline experience will be preferred
• Fluent in written and spoken English (ability to speak another language is an asset)
• Excellent health and fitness
• Social competence in a multicultural environment
• Strong work ethics and committed to impeccable service
• Professional, discreet, creative, proactive and flexible
• High standard of Personal Grooming, Self-perception and presentation
• Willingness to relocate to Doha, Qatar
• Outgoing personality with good interpersonal skills and the ability to work with a multinational team
• Non restricted passport
Still interested? Then what are you waiting for, apply online now.
• Maximum age: 35 years, Single and Female
• Minimum education: high school degree
• Minimum 5 years of flying experience in a reputable International Airline, in a supervisory position.
• At least 2 - 3 years of VIP/Corporate Airline experience will be preferred
• Fluent in written and spoken English (ability to speak another language is an asset)
• Excellent health and fitness
• Social competence in a multicultural environment
• Strong work ethics and committed to impeccable service
• Professional, discreet, creative, proactive and flexible
• High standard of Personal Grooming, Self-perception and presentation
• Willingness to relocate to Doha, Qatar
• Outgoing personality with good interpersonal skills and the ability to work with a multinational team
• Non restricted passport
Still interested? Then what are you waiting for, apply online now.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
QR Key Account
Manager
Qatar Airways
Qatar
QR Key Account Manager - Qatar Aircraft Catering
Company - Doha
Responsible to source, solicit, negotiate and handle all accounts within her his assigned portfolio. Keeping in mind the organizational directives and policies and achieve high customer satisfaction, increase profitability and excellent employee morale.
The QR Key Account Manager will be the face & one and only contact of Qatar Aircraft Catering Company ( QACC ) to deal on every aspect of business relating to Qatar Airways catering Operations, correspondence, addressing new requirements, product enhancement communication, customer complaints or any additional requirement.
Accountabilities:
Operational
• Ensure comprehensive and complete coverage of own portfolio covering all level of accounts' managerial and department executives for a comprehensive clients servicing, achieving targets and maximum productivity in his her portfolio
• Generate and maintain customers of defined accounts/ areas through sales activities
• Provide feedback to the Senior Manager Sales & Marketing on changing marking condition, including trends in the competition in order to understand better trends and change possible selling strategies
• Ensure that selling strategies are adhered to during negotiations
• To work closely with the positions direct reports to achieve the goals and vision of the organisation
• The QR Key Account Manager will be the first point of interaction from customer for any query related to:
• Product change / revision
• Quality Issue
• Pricing or packaging
• Change in brand of raw materials
• Menu grid / specification related issues
• Passenger complaint analysis
• Menu presentation
• meal evaluation / Tasting
• Any other issue not listed above
Management & leadership
• Establish the department or team objectives and priorities to align with and support business objectives
• proactively assesses, clarifies, and validates customer needs on an ongoing basis
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
Development
• Takes responsibility of achieving desired target
• Ensures accurate planning and foresight in developing and maintaining key accounts
• Develop a strong sales team through training and delegation of responsibilities
Operational Safety
• Responsible to ensure that employees at all levels understand work health and safety requirements and expectations through provision of relevant QR Group induction, information, instruction, training and supervision
• Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures, and controls across the operation to assure employee safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.
Responsible to source, solicit, negotiate and handle all accounts within her his assigned portfolio. Keeping in mind the organizational directives and policies and achieve high customer satisfaction, increase profitability and excellent employee morale.
The QR Key Account Manager will be the face & one and only contact of Qatar Aircraft Catering Company ( QACC ) to deal on every aspect of business relating to Qatar Airways catering Operations, correspondence, addressing new requirements, product enhancement communication, customer complaints or any additional requirement.
Accountabilities:
Operational
• Ensure comprehensive and complete coverage of own portfolio covering all level of accounts' managerial and department executives for a comprehensive clients servicing, achieving targets and maximum productivity in his her portfolio
• Generate and maintain customers of defined accounts/ areas through sales activities
• Provide feedback to the Senior Manager Sales & Marketing on changing marking condition, including trends in the competition in order to understand better trends and change possible selling strategies
• Ensure that selling strategies are adhered to during negotiations
• To work closely with the positions direct reports to achieve the goals and vision of the organisation
• The QR Key Account Manager will be the first point of interaction from customer for any query related to:
• Product change / revision
• Quality Issue
• Pricing or packaging
• Change in brand of raw materials
• Menu grid / specification related issues
• Passenger complaint analysis
• Menu presentation
• meal evaluation / Tasting
• Any other issue not listed above
Management & leadership
• Establish the department or team objectives and priorities to align with and support business objectives
• proactively assesses, clarifies, and validates customer needs on an ongoing basis
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
Development
• Takes responsibility of achieving desired target
• Ensures accurate planning and foresight in developing and maintaining key accounts
• Develop a strong sales team through training and delegation of responsibilities
Operational Safety
• Responsible to ensure that employees at all levels understand work health and safety requirements and expectations through provision of relevant QR Group induction, information, instruction, training and supervision
• Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures, and controls across the operation to assure employee safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.
• Essential Bachelors Degree or equivalent
• Degree/ Diploma in Hotel / Catering Management with additional qualification in Business Management
• Diploma in Sales & Marketing
• Excellent written and verbal communication skills as well as strong interpersonal skills
• Well developed lateral and analytical thinking skills
• Strong airlines service experience
• Expert- minimum 7 years of job-related experience required
• 5 years experience with a multicultural company or international Flight Catering Company
• Knowledge of HACCAP & Flight Operations
• Essential excellent project management skills; able to deliver tasks within tight deadlines
• Strong consultancy skills; able to identify underlying issues to business/ people problems
• Creative and innovative; able to design new and effective solutions
• Resilient and tenacious; able to pursue goals despite obstacles
• Excellent communication skills with ability to convert into sales
• Skilled in product research and development
• Managerial skills - Ability to delegate work, set clear direction and manage worflow. Strong mentoring and coaching skills
• Degree/ Diploma in Hotel / Catering Management with additional qualification in Business Management
• Diploma in Sales & Marketing
• Excellent written and verbal communication skills as well as strong interpersonal skills
• Well developed lateral and analytical thinking skills
• Strong airlines service experience
• Expert- minimum 7 years of job-related experience required
• 5 years experience with a multicultural company or international Flight Catering Company
• Knowledge of HACCAP & Flight Operations
• Essential excellent project management skills; able to deliver tasks within tight deadlines
• Strong consultancy skills; able to identify underlying issues to business/ people problems
• Creative and innovative; able to design new and effective solutions
• Resilient and tenacious; able to pursue goals despite obstacles
• Excellent communication skills with ability to convert into sales
• Skilled in product research and development
• Managerial skills - Ability to delegate work, set clear direction and manage worflow. Strong mentoring and coaching skills
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Corporate Sales
Manager
Qatar Airways
Jeddah, Saudi Arabia
Corporate Sales Manager - Qatar Airways - Jeddah
This is a challenging and highly rewarding opportunity to drive the sales revenue for key corporate clients for Qatar Airways across the competitive KSA market. You will be responsible for driving the acquisition of new Corporate and TMC Accounts, whilst maintaining the profitability of existing ones. You will also lead and coach a team of sales staff in order to achieve the overall objectives of the sales function.
Operational:
* Structures and implements a Business and Marketing plan to optimise QR revenue and presence in the market.
* Identifies the key targeted accounts to be acquired and accounts where to increase QR share.
* Develops and maintains long term strategic relationships with Qatar Airways key corporate clients, Government offices and semi-government offices.
* Reviews corporate data with the team to drive revenue and seek out tactical revenue opportunities.
* Manages and coordinates projects and initiatives on behalf of corporate sales.
* Delivers increased revenue through both new account gains and development of existing business
* Responsible for relationships with major corporate customers.
* Ensures Sales teams have monthly Sales data to analyse to seek out incremental revenue opportunities and recommend incentives and/or corporate deals into the market place.
* Coordinates and oversee advertising and promotional campaigns for the area within set budgets. Ensure QR has optimal present in sales campaigns and public events, gathering market intelligence and sales leads for distribution to relevant departments and stations.
* Manages and optimises direct sales channels including IBE, CTO, ATO and Contact Centre from both a cost and revenue perspective.
* Identifies and develops interline opportunities in both on-line & off-line markets.
* Develops various distribution channels available in the market place with best ROI (cost/revenue ratio).
* Contributes to formulation of corporate strategy to maximise short and long term revenue opportunities, reduce cost of deal and generate channel shift where appropriate.
* Responsible to work with all 8+ stations management to lead the sales teams focusing on the key local accounts as well as servicing and supporting the Station corporates.
* Maximizes value from marketing spend.
* Enforces and maintains sales professionalism standards.
* Lead product innovation and development to strengthen teams experience and abilities
* Develops solutions to significantly enhance corporate sales performance
* Be a Customer Champion, through sales activity and influence of Customer Service to deliver best customer experience. Maximise sales opportunities through value added [hotels/ car hire], partners.
* Monitoring and feeding back competitor pricing and promotional activity.
* Responsible for the implementation of marketing plan within area of responsibility.
* Manages trade activities other expenditure budgets to ensure maximum value (together with marketing executive).
* Supports the product development, identification of new business opportunities and the development of marketing strategies.
Management & Leadership:
* Establish the department or teams objectives and priorities to align with and support business objectives.
* Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
* Oversee and supervise employees. Direct daily activities, train, develop and discipline to ensure a high standard of service delivery.
* Supports the Management in recruitment, training, coaching, and development with performance measurement and management against clear revenue targets.
Development:
* Takes responsibility for own on-going personal development and growth of expertise.
* Train and develop other employees, specifically the corporate account sales executives in each station for account management, succession planning and risk management.
* Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
* Perform other department duties related to his/her position as directed by the Head of the Department.
This is a challenging and highly rewarding opportunity to drive the sales revenue for key corporate clients for Qatar Airways across the competitive KSA market. You will be responsible for driving the acquisition of new Corporate and TMC Accounts, whilst maintaining the profitability of existing ones. You will also lead and coach a team of sales staff in order to achieve the overall objectives of the sales function.
Operational:
* Structures and implements a Business and Marketing plan to optimise QR revenue and presence in the market.
* Identifies the key targeted accounts to be acquired and accounts where to increase QR share.
* Develops and maintains long term strategic relationships with Qatar Airways key corporate clients, Government offices and semi-government offices.
* Reviews corporate data with the team to drive revenue and seek out tactical revenue opportunities.
* Manages and coordinates projects and initiatives on behalf of corporate sales.
* Delivers increased revenue through both new account gains and development of existing business
* Responsible for relationships with major corporate customers.
* Ensures Sales teams have monthly Sales data to analyse to seek out incremental revenue opportunities and recommend incentives and/or corporate deals into the market place.
* Coordinates and oversee advertising and promotional campaigns for the area within set budgets. Ensure QR has optimal present in sales campaigns and public events, gathering market intelligence and sales leads for distribution to relevant departments and stations.
* Manages and optimises direct sales channels including IBE, CTO, ATO and Contact Centre from both a cost and revenue perspective.
* Identifies and develops interline opportunities in both on-line & off-line markets.
* Develops various distribution channels available in the market place with best ROI (cost/revenue ratio).
* Contributes to formulation of corporate strategy to maximise short and long term revenue opportunities, reduce cost of deal and generate channel shift where appropriate.
* Responsible to work with all 8+ stations management to lead the sales teams focusing on the key local accounts as well as servicing and supporting the Station corporates.
* Maximizes value from marketing spend.
* Enforces and maintains sales professionalism standards.
* Lead product innovation and development to strengthen teams experience and abilities
* Develops solutions to significantly enhance corporate sales performance
* Be a Customer Champion, through sales activity and influence of Customer Service to deliver best customer experience. Maximise sales opportunities through value added [hotels/ car hire], partners.
* Monitoring and feeding back competitor pricing and promotional activity.
* Responsible for the implementation of marketing plan within area of responsibility.
* Manages trade activities other expenditure budgets to ensure maximum value (together with marketing executive).
* Supports the product development, identification of new business opportunities and the development of marketing strategies.
Management & Leadership:
* Establish the department or teams objectives and priorities to align with and support business objectives.
* Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
* Oversee and supervise employees. Direct daily activities, train, develop and discipline to ensure a high standard of service delivery.
* Supports the Management in recruitment, training, coaching, and development with performance measurement and management against clear revenue targets.
Development:
* Takes responsibility for own on-going personal development and growth of expertise.
* Train and develop other employees, specifically the corporate account sales executives in each station for account management, succession planning and risk management.
* Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
* Perform other department duties related to his/her position as directed by the Head of the Department.
To be successful in this role, you will be
degree qualified with a minimum of five years sales experience within the
travel industry and/or airline marketing. At least three of these years should
be within a sales-focused role. You will need to demonstrate solid exposure to
global account management processes and must have prior experience working with
the corporate segement of the airline market, which includes both TMCs and
Corporate Accounts.
Key to your success is an ability to work within a multicultural setting to build commercial relationships to maintain existing business whilst also increasing market share. Sound leadership, people management and coaching skills along with a systematic and logical approach to problem solving are also required.
Key to your success is an ability to work within a multicultural setting to build commercial relationships to maintain existing business whilst also increasing market share. Sound leadership, people management and coaching skills along with a systematic and logical approach to problem solving are also required.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that life
is a journey, not a destination; therefore we help our people to realise all
that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Airport Services
Agent
Qatar Airways
Oman
Airport Services Agent - Qatar Airways - Salalah
In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.
Accountabilty:
• Delivering the highest level of Customer Service at all customer touch points
• Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
• Supervising service partners’ activities for the smooth acceptance of passengers.
• Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
• Checking entry requirements (visas, residence permits) are met
• Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
• Handling of company mail
• Performing pre- and post-flight administration duties
• Handling baggage claims
• Ensuring compliance with QR Safety and Security requirements.
• On Time Performance
In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.
Accountabilty:
• Delivering the highest level of Customer Service at all customer touch points
• Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
• Supervising service partners’ activities for the smooth acceptance of passengers.
• Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
• Checking entry requirements (visas, residence permits) are met
• Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
• Handling of company mail
• Performing pre- and post-flight administration duties
• Handling baggage claims
• Ensuring compliance with QR Safety and Security requirements.
• On Time Performance
You will have a minimum High School education or
equivalent. To be successful in this role you will require a minimum of 1 or
more years’ proven experience in an Airline or GHA as Passenger Handling and
/or Ground Operations staff, with a good knowledge of the Airport working
environment. You will be an energetic, enthusiastic, stress resistant person
with a positive can-do attitude, a strong team player, have a flexible
approach, have strong decision making skills and possess solid commercial
awareness. You will have excellent attention to detail and be able to work
quickly and accurately under pressure. Ability to adapt to an ever-changing
environment is essential. You must be proficient in Microsoft Office. Amadeus Reservations
and Althea would be desirable.
Must be willing to work shifts including weekends and night shifts.
Fluency in English and Arabic (Oral and written) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage.
Must be a Omani or GCC national.
Must be willing to work shifts including weekends and night shifts.
Fluency in English and Arabic (Oral and written) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage.
Must be a Omani or GCC national.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now