Lead Finance
Officer -
Qatar Airways
Qatar
Lead Finance Officer - Interline - Qatar Airways
- Doha
In the role of Lead Finance Officer - Interline, you will be responsible (part of a team) to control and ensure timely and accurate Interline Passenger and UATP processing, billing and accounting activities within passenger revenue accounting unit performed by our outsourced processing unit (BPO).
You will also perform detailed analysis on existing Special Prorate Agreements (SPA) and Codeshare performance with Carriers/Airlines with a key focus on Revenue leakages areas to stop adverse financial impact on Qatar Airways.
Key accountabilities of the role:
- Ensure timely and accurate Outward and Inward processing and billing submission of Interline Passenger (ICH-IATA Clearing House) performed by BPO (Prime, Rejections and Correspondence).
- Ensure timely and accurate Outward and Inward processing and billing submission of Non-IATA Clearing House (Non-ICH) billing.
- Ensure corrective and preventive action taken by BPO to address the errors identified during internal QC.
- Manage other activities of Passenger Interline as per IATA Revenue Accounting Manual (RAM)
- Ensure timely submission of Interline reports to QR Commercial department (Alliance Team)
- To review conditions of SPA, codeshare, re-protection agreements and its amendments before sign-off to HO Commercial Interline team.
- Review and submission of monthly reconciliation of all Interline balance sheet/P&L accounts to Financial Accounting Team
- You will be responsible to handle Invoices received from vendors/IATA/BPO are recorded and maintained. Co-ordinate with relevant parties to ensure invoices are raised correctly and verify the invoices as per valid contract / published rates. Budgets to be prepared in accordance with these invoiced details
- Review of Early Warning Report (EWS) and/or any additional report such as Self-audit of a specific area added on-going basis and monthly submission to Finance Senior Management
- In addition, you will oversee and supervise staff, directing daily activities, and ensuring that support in provided to ensure a high standard of service delivery.
In the role of Lead Finance Officer - Interline, you will be responsible (part of a team) to control and ensure timely and accurate Interline Passenger and UATP processing, billing and accounting activities within passenger revenue accounting unit performed by our outsourced processing unit (BPO).
You will also perform detailed analysis on existing Special Prorate Agreements (SPA) and Codeshare performance with Carriers/Airlines with a key focus on Revenue leakages areas to stop adverse financial impact on Qatar Airways.
Key accountabilities of the role:
- Ensure timely and accurate Outward and Inward processing and billing submission of Interline Passenger (ICH-IATA Clearing House) performed by BPO (Prime, Rejections and Correspondence).
- Ensure timely and accurate Outward and Inward processing and billing submission of Non-IATA Clearing House (Non-ICH) billing.
- Ensure corrective and preventive action taken by BPO to address the errors identified during internal QC.
- Manage other activities of Passenger Interline as per IATA Revenue Accounting Manual (RAM)
- Ensure timely submission of Interline reports to QR Commercial department (Alliance Team)
- To review conditions of SPA, codeshare, re-protection agreements and its amendments before sign-off to HO Commercial Interline team.
- Review and submission of monthly reconciliation of all Interline balance sheet/P&L accounts to Financial Accounting Team
- You will be responsible to handle Invoices received from vendors/IATA/BPO are recorded and maintained. Co-ordinate with relevant parties to ensure invoices are raised correctly and verify the invoices as per valid contract / published rates. Budgets to be prepared in accordance with these invoiced details
- Review of Early Warning Report (EWS) and/or any additional report such as Self-audit of a specific area added on-going basis and monthly submission to Finance Senior Management
- In addition, you will oversee and supervise staff, directing daily activities, and ensuring that support in provided to ensure a high standard of service delivery.
- Bachelor's degree preferably in Commerce or
related subject
- IATA/UFTAA Foundation/Advance course
- Professional accounting certificate - e.g. CA/CPA/ACCA/CIMA or MBA Finance from reputed institute or university
Previous Experience:
- Minimum 5 years relevant experience in handling Interline related work in either an airline or outsourcing environment (BPO) is required.
- Preferably you will be experienced as a Team leader or similar position in previous role
Job Specific Skills:
- Thorough knowledge of Passenger Revenue Accounting Interline process and system functionality
- Thorough knowledge of IATA Revenue Accounting Manual (RAM) and IATA Clearing House/Simplified Interline Settlement (ICH/SIS) manuals.
- Working knowledge of MS office, reporting tool such as Business Object etc.
- Strong English language skills, both verbal and written
- Proven analytical skills and highly knowledgeable in passenger tariffs
- Self–confident, self-motivated, sociable personality
- Overall Passenger Revenue Accounting system knowledge
- Knowledge of Airlines Alliances and Joint Partnership Accounting.
- IATA/UFTAA Foundation/Advance course
- Professional accounting certificate - e.g. CA/CPA/ACCA/CIMA or MBA Finance from reputed institute or university
Previous Experience:
- Minimum 5 years relevant experience in handling Interline related work in either an airline or outsourcing environment (BPO) is required.
- Preferably you will be experienced as a Team leader or similar position in previous role
Job Specific Skills:
- Thorough knowledge of Passenger Revenue Accounting Interline process and system functionality
- Thorough knowledge of IATA Revenue Accounting Manual (RAM) and IATA Clearing House/Simplified Interline Settlement (ICH/SIS) manuals.
- Working knowledge of MS office, reporting tool such as Business Object etc.
- Strong English language skills, both verbal and written
- Proven analytical skills and highly knowledgeable in passenger tariffs
- Self–confident, self-motivated, sociable personality
- Overall Passenger Revenue Accounting system knowledge
- Knowledge of Airlines Alliances and Joint Partnership Accounting.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the Year
2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Senior Finance
Analyst
Qatar Airways
Qatar
Senior Finance Analyst -
Qatar Airways Cargo - Doha
Sitting within the Qatar Airways Cargo Finance Division, you will be supporting cargo Finance, providing financial analysis to ensure optimal allocation of resources, providing insightful information and assisting the department to follow Group accounting policies as appropriate.
Key accountabilities of the role:
• Assist develop advanced financial models and conduct analysis using a broad range of quantitative tools and techniques (trend analyses on past financial and operational performance, root cause analyses, analysis of profitability drivers, scenario modelling for future options, unit-cost benchmarking, etc.)
• Assist establish corporate and department financial goals and work with departments to build budgets and forecasts meeting these targets
• Analyse actuals, forecasts, and budgets and prepare analyses for upper management of Division and corporate performance against benchmarks
• Analyse capital spending projects and make recommendations for approval, rejection, or rework
• Facilitate one or more corporate wide projects such as cash flow modelling, long-term strategic plan models, or cost cutting initiatives
• Coordinate development of business cases and scenario models to drive better business decisions
• Support developing Business Cases justifying large capital projects, explaining financial performance, or the financial forecast
• Meet weekly with senior management as required to discuss capital or headcount needs and help divisions obtain resources.
• Create reports and presentations for senior management
• Develop expertise in analyses focusing on specialized functions within the Cargo Department
• Analyse and interpret financial data for use in management reviews and decisions
• Prepare quantitative regression analysis and statistical analysis of revenue databases and airline industry databases to analyse revenue performance and provide recommendations to improve revenue;
• Analyse monthly revenue performance - Create various reports including but not limited to "Industry ASM growth by Airline & Alliance", "Revenue performance by Region/ Hub/ Entity and comparison with Industry", "Impact due to exchange rate changes"
• Conduct ad hoc revenue analysis for senior management
• Assist develop and maintain a competitive intelligence framework for benchmarking against regional rivals and mature carriers.
• Maintain a financial best practices platform, both, industry-specific and cross industries.
Sitting within the Qatar Airways Cargo Finance Division, you will be supporting cargo Finance, providing financial analysis to ensure optimal allocation of resources, providing insightful information and assisting the department to follow Group accounting policies as appropriate.
Key accountabilities of the role:
• Assist develop advanced financial models and conduct analysis using a broad range of quantitative tools and techniques (trend analyses on past financial and operational performance, root cause analyses, analysis of profitability drivers, scenario modelling for future options, unit-cost benchmarking, etc.)
• Assist establish corporate and department financial goals and work with departments to build budgets and forecasts meeting these targets
• Analyse actuals, forecasts, and budgets and prepare analyses for upper management of Division and corporate performance against benchmarks
• Analyse capital spending projects and make recommendations for approval, rejection, or rework
• Facilitate one or more corporate wide projects such as cash flow modelling, long-term strategic plan models, or cost cutting initiatives
• Coordinate development of business cases and scenario models to drive better business decisions
• Support developing Business Cases justifying large capital projects, explaining financial performance, or the financial forecast
• Meet weekly with senior management as required to discuss capital or headcount needs and help divisions obtain resources.
• Create reports and presentations for senior management
• Develop expertise in analyses focusing on specialized functions within the Cargo Department
• Analyse and interpret financial data for use in management reviews and decisions
• Prepare quantitative regression analysis and statistical analysis of revenue databases and airline industry databases to analyse revenue performance and provide recommendations to improve revenue;
• Analyse monthly revenue performance - Create various reports including but not limited to "Industry ASM growth by Airline & Alliance", "Revenue performance by Region/ Hub/ Entity and comparison with Industry", "Impact due to exchange rate changes"
• Conduct ad hoc revenue analysis for senior management
• Assist develop and maintain a competitive intelligence framework for benchmarking against regional rivals and mature carriers.
• Maintain a financial best practices platform, both, industry-specific and cross industries.
We are looking for a strong Finance professional
with a Master's degree in business, finance or operations.
The idea candidate will have a minimum of 2 years of experience as a financial analyst in the cargo/freight industry, and demonstrated experience in extracting and analyzing airline revenue data using SAS or SQL or other tools; developing models and forecasting; and having advanced data query skills and the ability to work with large datasets.
Experience-wise, you will have 3-5 years of Finance related experience with the following job specific skills:
• Proficient with Microsoft Office software (e.g. Word, Excel, Outlook, PowerPoint)
• Strong analytical skills
• Excellent written and verbal communication skills, with the ability to effectively interact with employees at all levels in the organization
• Knowledge of Excel Macros, VBA and Databases
• Demonstrated experience with solving complex business problems, developing financial models, and presenting findings to senior management, advanced Excel modeling skills with a focus on financial modeling, proficiency in Databases, and an understanding of airline networks.
• Demonstrated ability to lead and participate in projects.
• Demonstrated ability to establish metrics, coach and mentor junior employees and provide performance feedback.
• Demonstrated experience using innovative thinking ability with high degree of motivation and problem solving skills required.
• Flexible/adaptable to constant change and scheduling needs to meet deadlines.
• Demonstrated ability to work in a team environment.
• Demonstrated ability to work on projects and prioritize and execute concurrent assignments.
• Ability to meet deadlines without supervision.
The idea candidate will have a minimum of 2 years of experience as a financial analyst in the cargo/freight industry, and demonstrated experience in extracting and analyzing airline revenue data using SAS or SQL or other tools; developing models and forecasting; and having advanced data query skills and the ability to work with large datasets.
Experience-wise, you will have 3-5 years of Finance related experience with the following job specific skills:
• Proficient with Microsoft Office software (e.g. Word, Excel, Outlook, PowerPoint)
• Strong analytical skills
• Excellent written and verbal communication skills, with the ability to effectively interact with employees at all levels in the organization
• Knowledge of Excel Macros, VBA and Databases
• Demonstrated experience with solving complex business problems, developing financial models, and presenting findings to senior management, advanced Excel modeling skills with a focus on financial modeling, proficiency in Databases, and an understanding of airline networks.
• Demonstrated ability to lead and participate in projects.
• Demonstrated ability to establish metrics, coach and mentor junior employees and provide performance feedback.
• Demonstrated experience using innovative thinking ability with high degree of motivation and problem solving skills required.
• Flexible/adaptable to constant change and scheduling needs to meet deadlines.
• Demonstrated ability to work in a team environment.
• Demonstrated ability to work on projects and prioritize and execute concurrent assignments.
• Ability to meet deadlines without supervision.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Planning
Coordinator
Qatar Airways
Qatar
Planning Coordinator - Qatar Aircraft Catering
Company - Doha
Your main responsibilities are to execute all aspects of menu grid management required to maintain accurate and up to date bill of materials in Enterprise Resouce Planning necesary for execution of efficient Material Requirement Planning and to facilitate proper costing of menus. To carry out daily and monthly ordering based on system generated forecast to ensure uninterrupted supply of materials and optimal stock control.
You will plan requirements of material resources based on forecasts with suggested delivery schedule for efficient materials stock control. You have to attend menu presentation to identify new requirements and propose necessary changes to menus. Assist Planning officer in maintaining master database.
Your main responsibilities are to execute all aspects of menu grid management required to maintain accurate and up to date bill of materials in Enterprise Resouce Planning necesary for execution of efficient Material Requirement Planning and to facilitate proper costing of menus. To carry out daily and monthly ordering based on system generated forecast to ensure uninterrupted supply of materials and optimal stock control.
You will plan requirements of material resources based on forecasts with suggested delivery schedule for efficient materials stock control. You have to attend menu presentation to identify new requirements and propose necessary changes to menus. Assist Planning officer in maintaining master database.
You should be minimum high school passed, with
at least 6-years of job related experience. Candidate with previous relevant
experience in flight catering company will have an added advantage.
Thorough understanding of in-flight catering processes and associated system controls with in-dept knowledge in ERP and JD Edwards are mandatory requirements for this position.
Thorough understanding of in-flight catering processes and associated system controls with in-dept knowledge in ERP and JD Edwards are mandatory requirements for this position.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Safety
Officer
Qatar Airways
Qatar
Safety Officer (Airside) - Qatar Aviation
Services - Doha
You will be primarily responsible to monitor and analyze safety practices in Ground Handling and Ramp operations to ensure safety awareness is a top priority to all staff and to constantly improve safety standards. Active involvement in the development and delivery of regulatory checks on a weekly, monthly and yearly basis both within QAS and Group entities and other entities including other airlines will enhance the integration of a safety culture throughout the Qatar Airways Group.
The data gathered from regular checks will be compiled, analyzed and summarized to identify trends and presented to several management levels.
You will be required to identify and report on any safety related incident/accidents immediately to the management and follow up any safety related investigations and use initiative to determine the root cause in order to ensure no re-occurrence. Interpret a range of documented regulatory and Company directives as well as verbal instructions for Safety Investigation purposes and provide information by relevant methods internally / externally and enable department operations and effective service across the network. To provide support and assistance to the Safety Manager of ongoing Safety related concerns.
You will be primarily responsible to monitor and analyze safety practices in Ground Handling and Ramp operations to ensure safety awareness is a top priority to all staff and to constantly improve safety standards. Active involvement in the development and delivery of regulatory checks on a weekly, monthly and yearly basis both within QAS and Group entities and other entities including other airlines will enhance the integration of a safety culture throughout the Qatar Airways Group.
The data gathered from regular checks will be compiled, analyzed and summarized to identify trends and presented to several management levels.
You will be required to identify and report on any safety related incident/accidents immediately to the management and follow up any safety related investigations and use initiative to determine the root cause in order to ensure no re-occurrence. Interpret a range of documented regulatory and Company directives as well as verbal instructions for Safety Investigation purposes and provide information by relevant methods internally / externally and enable department operations and effective service across the network. To provide support and assistance to the Safety Manager of ongoing Safety related concerns.
You should have a Bachelors Degree with at least
4 years of job related experience. Aviation experience in particular in Ramp
operations with GSE extensive knowledge will be an advantage.
You must be proficient in MS Office applications and have well-developed interpersonal skills with excellent oral and written communication. The ability to construct safety briefings / campaigns and deliver safety training programmes in a medium to large corporate organization is an advantage.
You must be proficient in MS Office applications and have well-developed interpersonal skills with excellent oral and written communication. The ability to construct safety briefings / campaigns and deliver safety training programmes in a medium to large corporate organization is an advantage.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Corporate Sales
Manager
Qatar Airways
Jeddah, Saudi Arabia
Corporate Sales Manager - Qatar Airways - Jeddah
This is a challenging and highly rewarding opportunity to drive the sales revenue for key corporate clients for Qatar Airways across the competitive KSA market. You will be responsible for driving the acquisition of new Corporate and TMC Accounts, whilst maintaining the profitability of existing ones. You will also lead and coach a team of sales staff in order to achieve the overall objectives of the sales function.
Operational:
* Structures and implements a Business and Marketing plan to optimise QR revenue and presence in the market.
* Identifies the key targeted accounts to be acquired and accounts where to increase QR share.
* Develops and maintains long term strategic relationships with Qatar Airways key corporate clients, Government offices and semi-government offices.
* Reviews corporate data with the team to drive revenue and seek out tactical revenue opportunities.
* Manages and coordinates projects and initiatives on behalf of corporate sales.
* Delivers increased revenue through both new account gains and development of existing business
* Responsible for relationships with major corporate customers.
* Ensures Sales teams have monthly Sales data to analyse to seek out incremental revenue opportunities and recommend incentives and/or corporate deals into the market place.
* Coordinates and oversee advertising and promotional campaigns for the area within set budgets. Ensure QR has optimal present in sales campaigns and public events, gathering market intelligence and sales leads for distribution to relevant departments and stations.
* Manages and optimises direct sales channels including IBE, CTO, ATO and Contact Centre from both a cost and revenue perspective.
* Identifies and develops interline opportunities in both on-line & off-line markets.
* Develops various distribution channels available in the market place with best ROI (cost/revenue ratio).
* Contributes to formulation of corporate strategy to maximise short and long term revenue opportunities, reduce cost of deal and generate channel shift where appropriate.
* Responsible to work with all 8+ stations management to lead the sales teams focusing on the key local accounts as well as servicing and supporting the Station corporates.
* Maximizes value from marketing spend.
* Enforces and maintains sales professionalism standards.
* Lead product innovation and development to strengthen teams experience and abilities
* Develops solutions to significantly enhance corporate sales performance
* Be a Customer Champion, through sales activity and influence of Customer Service to deliver best customer experience. Maximise sales opportunities through value added [hotels/ car hire], partners.
* Monitoring and feeding back competitor pricing and promotional activity.
* Responsible for the implementation of marketing plan within area of responsibility.
* Manages trade activities other expenditure budgets to ensure maximum value (together with marketing executive).
* Supports the product development, identification of new business opportunities and the development of marketing strategies.
Management & Leadership:
* Establish the department or teams objectives and priorities to align with and support business objectives.
* Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
* Oversee and supervise employees. Direct daily activities, train, develop and discipline to ensure a high standard of service delivery.
* Supports the Management in recruitment, training, coaching, and development with performance measurement and management against clear revenue targets.
Development:
* Takes responsibility for own on-going personal development and growth of expertise.
* Train and develop other employees, specifically the corporate account sales executives in each station for account management, succession planning and risk management.
* Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
* Perform other department duties related to his/her position as directed by the Head of the Department.
This is a challenging and highly rewarding opportunity to drive the sales revenue for key corporate clients for Qatar Airways across the competitive KSA market. You will be responsible for driving the acquisition of new Corporate and TMC Accounts, whilst maintaining the profitability of existing ones. You will also lead and coach a team of sales staff in order to achieve the overall objectives of the sales function.
Operational:
* Structures and implements a Business and Marketing plan to optimise QR revenue and presence in the market.
* Identifies the key targeted accounts to be acquired and accounts where to increase QR share.
* Develops and maintains long term strategic relationships with Qatar Airways key corporate clients, Government offices and semi-government offices.
* Reviews corporate data with the team to drive revenue and seek out tactical revenue opportunities.
* Manages and coordinates projects and initiatives on behalf of corporate sales.
* Delivers increased revenue through both new account gains and development of existing business
* Responsible for relationships with major corporate customers.
* Ensures Sales teams have monthly Sales data to analyse to seek out incremental revenue opportunities and recommend incentives and/or corporate deals into the market place.
* Coordinates and oversee advertising and promotional campaigns for the area within set budgets. Ensure QR has optimal present in sales campaigns and public events, gathering market intelligence and sales leads for distribution to relevant departments and stations.
* Manages and optimises direct sales channels including IBE, CTO, ATO and Contact Centre from both a cost and revenue perspective.
* Identifies and develops interline opportunities in both on-line & off-line markets.
* Develops various distribution channels available in the market place with best ROI (cost/revenue ratio).
* Contributes to formulation of corporate strategy to maximise short and long term revenue opportunities, reduce cost of deal and generate channel shift where appropriate.
* Responsible to work with all 8+ stations management to lead the sales teams focusing on the key local accounts as well as servicing and supporting the Station corporates.
* Maximizes value from marketing spend.
* Enforces and maintains sales professionalism standards.
* Lead product innovation and development to strengthen teams experience and abilities
* Develops solutions to significantly enhance corporate sales performance
* Be a Customer Champion, through sales activity and influence of Customer Service to deliver best customer experience. Maximise sales opportunities through value added [hotels/ car hire], partners.
* Monitoring and feeding back competitor pricing and promotional activity.
* Responsible for the implementation of marketing plan within area of responsibility.
* Manages trade activities other expenditure budgets to ensure maximum value (together with marketing executive).
* Supports the product development, identification of new business opportunities and the development of marketing strategies.
Management & Leadership:
* Establish the department or teams objectives and priorities to align with and support business objectives.
* Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
* Oversee and supervise employees. Direct daily activities, train, develop and discipline to ensure a high standard of service delivery.
* Supports the Management in recruitment, training, coaching, and development with performance measurement and management against clear revenue targets.
Development:
* Takes responsibility for own on-going personal development and growth of expertise.
* Train and develop other employees, specifically the corporate account sales executives in each station for account management, succession planning and risk management.
* Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
* Perform other department duties related to his/her position as directed by the Head of the Department.
To be successful in this role, you will be
degree qualified with a minimum of five years sales experience within the
travel industry and/or airline marketing. At least three of these years should
be within a sales-focused role. You will need to demonstrate solid exposure to
global account management processes and must have prior experience working with
the corporate segement of the airline market, which includes both TMCs and
Corporate Accounts.
Key to your success is an ability to work within a multicultural setting to build commercial relationships to maintain existing business whilst also increasing market share. Sound leadership, people management and coaching skills along with a systematic and logical approach to problem solving are also required.
Key to your success is an ability to work within a multicultural setting to build commercial relationships to maintain existing business whilst also increasing market share. Sound leadership, people management and coaching skills along with a systematic and logical approach to problem solving are also required.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned 5-star
hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now