Receptionist -
Arabic Speaker
Ernst & Young
Doha, Qatar
This role is responsible for meeting and
greeting both external and internal visitors to the office in addition to
handling all incoming calls with courtesy and professionalism in accordance
with the Reception and Switchboard Guidelines Manual. This role also handles
all meeting room bookings and reservations efficiently and promptly.
Main Role and Responsibilities
Reception:
• Appropriate business attire and professional image/appearance; well groomed, neatly done hair and make-up
• Meet and greet visitors and clients in a pleasant, professional and courteous manner
• Convey visitor arrival promptly to the appropriate individual and meet or escort the visitor to the meeting room, extending offer to refreshments, tea/coffee etc.
• Ensure reception area and meeting rooms are clean and in order throughout the day and ready for the next meeting
• Provide visitor badges to guests/clients, when required
Switchboard:
• Answer all incoming internal/external calls promptly and in a professional and courteous manner
• Screen calls to ascertain caller name and call purpose before redirecting them, especially for calls with unclear purpose (sales, market/staff intelligence gathering, etc.)
• Ensure callers are connected/redirected to the right person promptly, or accurately take a verbal message and relay it to the appropriate person in a timely manner
• Connect international business calls on behalf of staff requiring this service in the office
Main Role and Responsibilities
Reception:
• Appropriate business attire and professional image/appearance; well groomed, neatly done hair and make-up
• Meet and greet visitors and clients in a pleasant, professional and courteous manner
• Convey visitor arrival promptly to the appropriate individual and meet or escort the visitor to the meeting room, extending offer to refreshments, tea/coffee etc.
• Ensure reception area and meeting rooms are clean and in order throughout the day and ready for the next meeting
• Provide visitor badges to guests/clients, when required
Switchboard:
• Answer all incoming internal/external calls promptly and in a professional and courteous manner
• Screen calls to ascertain caller name and call purpose before redirecting them, especially for calls with unclear purpose (sales, market/staff intelligence gathering, etc.)
• Ensure callers are connected/redirected to the right person promptly, or accurately take a verbal message and relay it to the appropriate person in a timely manner
• Connect international business calls on behalf of staff requiring this service in the office
Meeting Room Booking/Reservation:
• Manage and confirm meeting room bookings/reservations requests via calendar invites
• Reconfirm all bookings/reservations on a daily basis
• Ensure booking cancellations are actioned and updated promptly, allowing rooms to be available for other bookings
Other Responsibilities:
• Manage meeting arrangements and logistics, event preparations, plan catering needs and requirements, etc.
The job description is intended as a guide to reflect the principal purpose of the job/role. It is not an all-inclusive listing of the required responsibilities as these may vary slightly from one location to another. The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes.
• Manage and confirm meeting room bookings/reservations requests via calendar invites
• Reconfirm all bookings/reservations on a daily basis
• Ensure booking cancellations are actioned and updated promptly, allowing rooms to be available for other bookings
Other Responsibilities:
• Manage meeting arrangements and logistics, event preparations, plan catering needs and requirements, etc.
The job description is intended as a guide to reflect the principal purpose of the job/role. It is not an all-inclusive listing of the required responsibilities as these may vary slightly from one location to another. The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes.
EY is a global leader in assurance, tax,
transactions and advisory services. Our 167,000 people are united by our shared
values, which inspire our people worldwide and guide them to do the right
thing, and our commitment to quality, which is embedded in who we are and
everything we do.
EY is committed to doing
its part in building a better working world for our people, for our clients and
for our communities.
Apply Now
Account Centric
BDE - Saudi National
Ernst & Young
Riyadh, Saudi Arabia
Inspiring a winning
momentum in the Core is not a “nice to have”; it is central to the achievement
of our vision. By 2020, we want the Core to be US$30b in revenue, which
represents 60% of our ambition. We are therefore taking deliberate steps to
energize the Core and to better enable our partners to win in this space. We
see this as a critical component of Vision 2020 and a key driver of EY’s growth
agenda. To ensure alignment and consistency in the execution of the strategy,
the Account-Centric BDE will report to the Region’s BDL, or designee within the
BD organization.
Some key activities would be:
• Working with the GCSP and account team to achieve the goals for Global TER, margin and sales/pipeline
• Advising the GCSP on account planning and the account strategy
• Helping the GCSP to develop broad and deep client relationships
• Serving as a strategic advisor to the GCSP on Service Line integration, pipeline execution, deal review, pricing and negotiation strategies
• Engaging with engagement teams in the field to support them on their most important pursuits
• Supporting the account team to create and execute a plan to develop critical business relationships across the account
The Account-Centric BDE will be dedicated to one or multiple Core accounts and will be responsible for the following four key areas:
• Opportunity management: 40%
• Client relationship development: 30%
• Account strategy and sales leadership: 20%
• Administration: 10%
Key Areas:
Opportunity management: 40%
• Identifying and assessing opportunities within the account
• Managing the most strategic and largest opportunities
• Driving strategic pursuits by using EY sales tools, processes and methodologies
• Driving the pricing and negotiations strategy on the account
Client relationship development: 30%
• Building relationships with C-suite/business unit buying influencers
• Creating opportunities for other team members to engage with key client contacts
• Identifying and building new relationships while recognizing and addressing gaps in existing relationships throughout the organization
• Delegating relationship management (as appropriate)
Driving ECS in every external and internal encounter which includes:
• Being connected to the clients’ business agenda and leveraging the global EY network to connect our clients to the right people
• Being responsive to our clients’ needs and seeking and providing continuous feedback
• Being insightful through proactively sharing relevant insights
• Participating in the ASQ/ESQ process
Account strategy and sales leadership: 20%
• Instilling a winning culture within assigned account(s)
• Sharing leading practices throughout the BD organization
• Managing the overall messaging and branding of relationship
• Managing the overall account plan and revenue plan
• Being involved in the account deal review
Administration: 10%
• Managing the metrics — providing oversight and addressing challenges
• Forecasting (three year plan)
• Account-Centric BDE measurements
Quantitative metrics: 60%
Revenue: 20%
• Global TER – plan to actual and year-over-year growth
• Three-to-five year long-term growth plan
• Service Line integration
Sales and pipeline: 40%
• Percentage of addressable market
FoP expansion
• Expansion of existing FoPs
• In-roads into new FoPs
• Global expansion (if applicable)
• Personal sales goal
• Driving pipeline
• Win rate
• Driving sales at appropriate margin levels
Some key activities would be:
• Working with the GCSP and account team to achieve the goals for Global TER, margin and sales/pipeline
• Advising the GCSP on account planning and the account strategy
• Helping the GCSP to develop broad and deep client relationships
• Serving as a strategic advisor to the GCSP on Service Line integration, pipeline execution, deal review, pricing and negotiation strategies
• Engaging with engagement teams in the field to support them on their most important pursuits
• Supporting the account team to create and execute a plan to develop critical business relationships across the account
The Account-Centric BDE will be dedicated to one or multiple Core accounts and will be responsible for the following four key areas:
• Opportunity management: 40%
• Client relationship development: 30%
• Account strategy and sales leadership: 20%
• Administration: 10%
Key Areas:
Opportunity management: 40%
• Identifying and assessing opportunities within the account
• Managing the most strategic and largest opportunities
• Driving strategic pursuits by using EY sales tools, processes and methodologies
• Driving the pricing and negotiations strategy on the account
Client relationship development: 30%
• Building relationships with C-suite/business unit buying influencers
• Creating opportunities for other team members to engage with key client contacts
• Identifying and building new relationships while recognizing and addressing gaps in existing relationships throughout the organization
• Delegating relationship management (as appropriate)
Driving ECS in every external and internal encounter which includes:
• Being connected to the clients’ business agenda and leveraging the global EY network to connect our clients to the right people
• Being responsive to our clients’ needs and seeking and providing continuous feedback
• Being insightful through proactively sharing relevant insights
• Participating in the ASQ/ESQ process
Account strategy and sales leadership: 20%
• Instilling a winning culture within assigned account(s)
• Sharing leading practices throughout the BD organization
• Managing the overall messaging and branding of relationship
• Managing the overall account plan and revenue plan
• Being involved in the account deal review
Administration: 10%
• Managing the metrics — providing oversight and addressing challenges
• Forecasting (three year plan)
• Account-Centric BDE measurements
Quantitative metrics: 60%
Revenue: 20%
• Global TER – plan to actual and year-over-year growth
• Three-to-five year long-term growth plan
• Service Line integration
Sales and pipeline: 40%
• Percentage of addressable market
FoP expansion
• Expansion of existing FoPs
• In-roads into new FoPs
• Global expansion (if applicable)
• Personal sales goal
• Driving pipeline
• Win rate
• Driving sales at appropriate margin levels
Qualitative metrics: 40%
Exceptional Client Service:
• Ensuring ECS is incorporated in all external and internal encounters
• Driving ECS by utilizing EY’s sales methodologies, tools and enablers
• Sharing and delivering ECS insights and best practices across the assigned account(s)
• Working with our client service professionals to drive ECS through energizing our winning culture
• Utilizing the ASQ/ESQ process and win/loss debriefs
• Driving relevant thought leadership and Global Growth Platforms to clients through account teams
People engagement and teaming:
• Developing account team members
• Instilling a winning culture throughout the account
Exceptional Client Service:
• Ensuring ECS is incorporated in all external and internal encounters
• Driving ECS by utilizing EY’s sales methodologies, tools and enablers
• Sharing and delivering ECS insights and best practices across the assigned account(s)
• Working with our client service professionals to drive ECS through energizing our winning culture
• Utilizing the ASQ/ESQ process and win/loss debriefs
• Driving relevant thought leadership and Global Growth Platforms to clients through account teams
People engagement and teaming:
• Developing account team members
• Instilling a winning culture throughout the account
EY is a global leader in assurance, tax,
transactions and advisory services. Our 167,000 people are united by our shared
values, which inspire our people worldwide and guide them to do the right
thing, and our commitment to quality, which is embedded in who we are and
everything we do.
EY is committed to doing
its part in building a better working world for our people, for our clients and
for our communities.
Apply Now
Finance Associate
- Saudi National
Ernst & Young
Riyadh, Saudi Arabia
The Associate Office Accountant is a member of
Office finance team. Particular responsibility for accounts payable ledger to
include the processing of all vendor invoices received and subsequent
settlement in accordance with vendor payment cycle. The Associate Office
Accountant is also the custodian of office petty cash.
Responsibilities:
• Scrutinize the invoices received for processing.
• Ensure each invoice is appropriately approved and allocated to correct charge code and GL code.
• Ensure proper data entry of invoice data in GFIS(finance system) and local data base.
• Ensure accuracy in vendor selection and maintain accurate vendor database in GFIS
• Prepare cheques/EFT letters.
• Filing Bank Payment Vouchers (Archiving)
• Provide supporting information to stakeholders, EY offices and other requestors based on the information available in office financial system.
• Creating Petty cash Vouchers
• Work closely with senior in completing and submitting the periodic payment requisition
• Issuing receipt upon request received from Client Support Executives
• Develop and manage relationships with client executives
• Understand and support the firm’s financial policies and best practices
• Work on any office finance matter appropriate to experience, as directed by Senior Finance personnel
Responsibilities:
• Scrutinize the invoices received for processing.
• Ensure each invoice is appropriately approved and allocated to correct charge code and GL code.
• Ensure proper data entry of invoice data in GFIS(finance system) and local data base.
• Ensure accuracy in vendor selection and maintain accurate vendor database in GFIS
• Prepare cheques/EFT letters.
• Filing Bank Payment Vouchers (Archiving)
• Provide supporting information to stakeholders, EY offices and other requestors based on the information available in office financial system.
• Creating Petty cash Vouchers
• Work closely with senior in completing and submitting the periodic payment requisition
• Issuing receipt upon request received from Client Support Executives
• Develop and manage relationships with client executives
• Understand and support the firm’s financial policies and best practices
• Work on any office finance matter appropriate to experience, as directed by Senior Finance personnel
• Graduate calibre
• 1-3 years’ experience in a professional business / financial role
Competencies
Business:
• Excellent communication skills, both written and oral
• Proactive, organised and able to prioritise
• Ability to multi-task
• Ability to express your opinions on issues and adherence to policies
• Comfortable working with numbers, basic analytics and attention to details
• Customer focused and responsive
Technical:
• Knowledge of best practices and policies
• IT literate (MS Office, Accounting packages)
• 1-3 years’ experience in a professional business / financial role
Competencies
Business:
• Excellent communication skills, both written and oral
• Proactive, organised and able to prioritise
• Ability to multi-task
• Ability to express your opinions on issues and adherence to policies
• Comfortable working with numbers, basic analytics and attention to details
• Customer focused and responsive
Technical:
• Knowledge of best practices and policies
• IT literate (MS Office, Accounting packages)
EY is a global leader in assurance, tax,
transactions and advisory services. Our 167,000 people are united by our shared
values, which inspire our people worldwide and guide them to do the right
thing, and our commitment to quality, which is embedded in who we are and
everything we do.
EY is committed to doing
its part in building a better working world for our people, for our clients and
for our communities.
Apply Now