Airport Services
Duty Officer
Qatar Airways
Oman
As the Airport Services
Duty Officer, you will be responsible for the overall control of the shift as a
direct representative of the Airport Services Duty Manager. You will monitor
the activities of the various sections at the airport and coordinate with other
areas. You will ensure punctuality and safety of all Qatar Airways operations.
Specific accountabilities include:
* Acting as a liaison between airport service providers and users and monitoring the day to day operations
* Providing input and recommendations to management to improve the effectiveness of the daily operations
* Ensuring passenger and aircraft handling practices confirm to safety and security requirements
* Managing and controlling manpower on the shift in order to optimise utilisation and to maintain staff moral and discipline
* Resolving customer problems and complaints effectively across all departments including customer relations and providing resolutions for complaint handling
To be successful in this role, you will need a bachelor degree combined with a minimum of two years job-related experience specifically within a supervisory role for an airline or within the airport environment. You will have a solid understanding of weight and balance, ramp handling and dangerous goods regulations. You must be able to perform duties under pressure whilst maintaining the highest levels of customer service and adhering to tight deadlines.
You will need to be fluent in English and Arabic (written and oral) for this opportunity.
Specific accountabilities include:
* Acting as a liaison between airport service providers and users and monitoring the day to day operations
* Providing input and recommendations to management to improve the effectiveness of the daily operations
* Ensuring passenger and aircraft handling practices confirm to safety and security requirements
* Managing and controlling manpower on the shift in order to optimise utilisation and to maintain staff moral and discipline
* Resolving customer problems and complaints effectively across all departments including customer relations and providing resolutions for complaint handling
To be successful in this role, you will need a bachelor degree combined with a minimum of two years job-related experience specifically within a supervisory role for an airline or within the airport environment. You will have a solid understanding of weight and balance, ramp handling and dangerous goods regulations. You must be able to perform duties under pressure whilst maintaining the highest levels of customer service and adhering to tight deadlines.
You will need to be fluent in English and Arabic (written and oral) for this opportunity.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Airport Services
Agent
Qatar Airways
Saudi Arabia
Airport Services Agent -
Qatar Airways - Abha
In this role as a System Engineer, you will be responsible to manage & support the Windows IIS servers and application troubleshooting. We support an environment of over 1000 servers and across multiple countries including both virtual and physical server environments.
Work tasks include: Windows IIS and server maintenance and troubleshooting, IIS Upgrades, web application troubleshooting, VB Scripting, Deployment of Applications, Websites creation and maintenance in the Standalone, Clusters environment.
In this role you must have expert knowledge of Windows IIS and server maintenance and troubleshooting, IIS Upgrades, web application troubleshooting, VB Scripting, Deployment of Applications, Websites creation and maintenance in the Standalone, Clusters environment in:
• Websites are integrated with Open Single Signon and OTP agents
• Application Request Routing (ARR) to implement a Forward and reverse proxy server for multiple back-end applications
• Ability to diagnose and resolve performance or application issues on Windows IIS servers (6.x/7.x/8.x) and sharepoint servers.
• Troubleshoot Microsoft Server configuration or performance issues.
• Install various certs on web servers including Verisign, PKI , external vendor, and code signing certs.
• Managing daily , weekly SSL certificates renewal, expiry and implementation.
• Managing Federated certificates with external vendors
• Ability to manage multiple tasks including Incident/Ticket management, Upgrades, and Deployments.
• Ability to work across teams to resolve issues and outages.
• Reduction in time to restoration of service outages
• Root cause identification and ultimate remediation of issue
• Pre-determination of issues before they become outages
• Monthly operational metrics relative to performance, capacity, trending or lifecycle statistics
• On Call Support for after business hours and weekend
• 5+ years of IIS Administration, Windows OS Administration, Web application troubleshooting
• Bachelor's degree in computer science or related field, in which 4+ years’ experience in IIS administration, installation and configuration.
• Strong understanding of Windows Server 2008 / 2012, load balancers, general networking and firewall concepts.
• Excellent critical thinking and problem-solving skills.
• Experience with IIS log analysis. IIS core analysis, IIS debug log analysis.
• Experience designing and architecting web servers with clustering and / or load balancing technologies.
• Excellent verbal and written communication skills.
• ITIL concepts
• Good knowledge on products like final builder
• Good knowledge on opensource deployment tools for deployment automation (know how to automate day to day operations task in to automation)
• Windows Administration, .Net, scripting, VB scripting
Additional responsibility to manage and support Apache Tomcat and RedHat Jboss application server administration on Linux platform with basic shell scripting.
In this role as a System Engineer, you will be responsible to manage & support the Windows IIS servers and application troubleshooting. We support an environment of over 1000 servers and across multiple countries including both virtual and physical server environments.
Work tasks include: Windows IIS and server maintenance and troubleshooting, IIS Upgrades, web application troubleshooting, VB Scripting, Deployment of Applications, Websites creation and maintenance in the Standalone, Clusters environment.
In this role you must have expert knowledge of Windows IIS and server maintenance and troubleshooting, IIS Upgrades, web application troubleshooting, VB Scripting, Deployment of Applications, Websites creation and maintenance in the Standalone, Clusters environment in:
• Websites are integrated with Open Single Signon and OTP agents
• Application Request Routing (ARR) to implement a Forward and reverse proxy server for multiple back-end applications
• Ability to diagnose and resolve performance or application issues on Windows IIS servers (6.x/7.x/8.x) and sharepoint servers.
• Troubleshoot Microsoft Server configuration or performance issues.
• Install various certs on web servers including Verisign, PKI , external vendor, and code signing certs.
• Managing daily , weekly SSL certificates renewal, expiry and implementation.
• Managing Federated certificates with external vendors
• Ability to manage multiple tasks including Incident/Ticket management, Upgrades, and Deployments.
• Ability to work across teams to resolve issues and outages.
• Reduction in time to restoration of service outages
• Root cause identification and ultimate remediation of issue
• Pre-determination of issues before they become outages
• Monthly operational metrics relative to performance, capacity, trending or lifecycle statistics
• On Call Support for after business hours and weekend
• 5+ years of IIS Administration, Windows OS Administration, Web application troubleshooting
• Bachelor's degree in computer science or related field, in which 4+ years’ experience in IIS administration, installation and configuration.
• Strong understanding of Windows Server 2008 / 2012, load balancers, general networking and firewall concepts.
• Excellent critical thinking and problem-solving skills.
• Experience with IIS log analysis. IIS core analysis, IIS debug log analysis.
• Experience designing and architecting web servers with clustering and / or load balancing technologies.
• Excellent verbal and written communication skills.
• ITIL concepts
• Good knowledge on products like final builder
• Good knowledge on opensource deployment tools for deployment automation (know how to automate day to day operations task in to automation)
• Windows Administration, .Net, scripting, VB scripting
Additional responsibility to manage and support Apache Tomcat and RedHat Jboss application server administration on Linux platform with basic shell scripting.
To be successful in this role, you must hold a
Bachelor’s Degree in IT or equivalent. You must have minimum 5+ years of
job-related experience. You must have experience in providing support for all
aspects of Middleware(Windows IIS/.net/Tomcat/Jboss Platform). Strong knowledge
on Windows IIS platform is mandatory.
Applicants should have good communication, technical documentation and leadership skills to excel in this position.
Must able to work calmly under pressure.
Applicants should have good communication, technical documentation and leadership skills to excel in this position.
Must able to work calmly under pressure.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Head Of Planning,
Projects Management & System Support
Qatar Airways
Qatar
As Head of Planning,
Projects Management and System Support you will be directly reporting to the
Senior Vice President to provide leadership and management for the provisions
of resource management planning for all QAS landside and airside operations.
The successful candidate will develop the strategic QAS PMO plan with objectives and priorities whilst managing a planning department that can effectively forecast to provide scenarios, identify risks and opportunities for the operation.
You will lead, direct and govern portfolio, programmes and projects positioning QAS as an innovative, best practice ground handling agent.
Your key accountabilities will include the following;
* To business partner with units to identify gaps between organisations in order to initiate process development, change management and deliver key strategic projects that will benefit our business, our people and our stakeholders
* Plan and adapt the future operational resource allocation and implementation based on the analysis of seasonal, event and macro environmental trends
* Develop QAS system support capability to implement QAS future systems and applications for Passenger and Cargo Operations
* Responsible for portfolio, programme and project management across multiple work streams by using a disciplined, process-oriented and strategic methodology
* Facilitate process development workshops based on business needs and map the process with the reduction and revenue enhancement when applicable
* To implement standard project management process, planning and execution, providing governance and closure to ensure projects are delivered on time, within budget and scope
To be considered for this role you must hold a Bachelor’s Degree or equivalent
You must have a minimum of 8 years executive management job-related experience working within Ground Handling, Operations Centre or Resource Planning Management.
The preferred candidate will have experience working as a General Manager, Station Manager or a Resource Planning Manager for a ground handling company with exposure to live allocations, operational engagement standards, forecasting and planning.
You will be a proven leader with the ability to mentor and motivate a multi-cultural workforce and have an excellent command of written and spoken English.
The successful candidate will develop the strategic QAS PMO plan with objectives and priorities whilst managing a planning department that can effectively forecast to provide scenarios, identify risks and opportunities for the operation.
You will lead, direct and govern portfolio, programmes and projects positioning QAS as an innovative, best practice ground handling agent.
Your key accountabilities will include the following;
* To business partner with units to identify gaps between organisations in order to initiate process development, change management and deliver key strategic projects that will benefit our business, our people and our stakeholders
* Plan and adapt the future operational resource allocation and implementation based on the analysis of seasonal, event and macro environmental trends
* Develop QAS system support capability to implement QAS future systems and applications for Passenger and Cargo Operations
* Responsible for portfolio, programme and project management across multiple work streams by using a disciplined, process-oriented and strategic methodology
* Facilitate process development workshops based on business needs and map the process with the reduction and revenue enhancement when applicable
* To implement standard project management process, planning and execution, providing governance and closure to ensure projects are delivered on time, within budget and scope
To be considered for this role you must hold a Bachelor’s Degree or equivalent
You must have a minimum of 8 years executive management job-related experience working within Ground Handling, Operations Centre or Resource Planning Management.
The preferred candidate will have experience working as a General Manager, Station Manager or a Resource Planning Manager for a ground handling company with exposure to live allocations, operational engagement standards, forecasting and planning.
You will be a proven leader with the ability to mentor and motivate a multi-cultural workforce and have an excellent command of written and spoken English.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Systems Engineer
(Technology Services)
Qatar Airways
Doha, Qatar
Systems Engineer (Technology Services) - Qatar
Airways - Doha
In this role as a System Engineer, you will be responsible to manage & support the Windows IIS servers and application troubleshooting. We support an environment of over 1000 servers and across multiple countries including both virtual and physical server environments.
Work tasks include: Windows IIS and server maintenance and troubleshooting, IIS Upgrades, web application troubleshooting, VB Scripting, Deployment of Applications, Websites creation and maintenance in the Standalone, Clusters environment.
In this role you must have expert knowledge of Windows IIS and server maintenance and troubleshooting, IIS Upgrades, web application troubleshooting, VB Scripting, Deployment of Applications, Websites creation and maintenance in the Standalone, Clusters environment in:
• Websites are integrated with Open Single Signon and OTP agents
• Application Request Routing (ARR) to implement a Forward and reverse proxy server for multiple back-end applications
• Ability to diagnose and resolve performance or application issues on Windows IIS servers (6.x/7.x/8.x) and sharepoint servers.
• Troubleshoot Microsoft Server configuration or performance issues.
• Install various certs on web servers including Verisign, PKI , external vendor, and code signing certs.
• Managing daily , weekly SSL certificates renewal, expiry and implementation.
• Managing Federated certificates with external vendors
• Ability to manage multiple tasks including Incident/Ticket management, Upgrades, and Deployments.
• Ability to work across teams to resolve issues and outages.
• Reduction in time to restoration of service outages
• Root cause identification and ultimate remediation of issue
• Pre-determination of issues before they become outages
• Monthly operational metrics relative to performance, capacity, trending or lifecycle statistics
• On Call Support for after business hours and weekend
• 5+ years of IIS Administration, Windows OS Administration, Web application troubleshooting
• Bachelor's degree in computer science or related field, in which 4+ years’ experience in IIS administration, installation and configuration.
• Strong understanding of Windows Server 2008 / 2012, load balancers, general networking and firewall concepts.
• Excellent critical thinking and problem-solving skills.
• Experience with IIS log analysis. IIS core analysis, IIS debug log analysis.
• Experience designing and architecting web servers with clustering and / or load balancing technologies.
• Excellent verbal and written communication skills.
• ITIL concepts
• Good knowledge on products like final builder
• Good knowledge on opensource deployment tools for deployment automation (know how to automate day to day operations task in to automation)
• Windows Administration, .Net, scripting, VB scripting
Additional responsibility to manage and support Apache Tomcat and RedHat Jboss application server administration on Linux platform with basic shell scripting.
In this role as a System Engineer, you will be responsible to manage & support the Windows IIS servers and application troubleshooting. We support an environment of over 1000 servers and across multiple countries including both virtual and physical server environments.
Work tasks include: Windows IIS and server maintenance and troubleshooting, IIS Upgrades, web application troubleshooting, VB Scripting, Deployment of Applications, Websites creation and maintenance in the Standalone, Clusters environment.
In this role you must have expert knowledge of Windows IIS and server maintenance and troubleshooting, IIS Upgrades, web application troubleshooting, VB Scripting, Deployment of Applications, Websites creation and maintenance in the Standalone, Clusters environment in:
• Websites are integrated with Open Single Signon and OTP agents
• Application Request Routing (ARR) to implement a Forward and reverse proxy server for multiple back-end applications
• Ability to diagnose and resolve performance or application issues on Windows IIS servers (6.x/7.x/8.x) and sharepoint servers.
• Troubleshoot Microsoft Server configuration or performance issues.
• Install various certs on web servers including Verisign, PKI , external vendor, and code signing certs.
• Managing daily , weekly SSL certificates renewal, expiry and implementation.
• Managing Federated certificates with external vendors
• Ability to manage multiple tasks including Incident/Ticket management, Upgrades, and Deployments.
• Ability to work across teams to resolve issues and outages.
• Reduction in time to restoration of service outages
• Root cause identification and ultimate remediation of issue
• Pre-determination of issues before they become outages
• Monthly operational metrics relative to performance, capacity, trending or lifecycle statistics
• On Call Support for after business hours and weekend
• 5+ years of IIS Administration, Windows OS Administration, Web application troubleshooting
• Bachelor's degree in computer science or related field, in which 4+ years’ experience in IIS administration, installation and configuration.
• Strong understanding of Windows Server 2008 / 2012, load balancers, general networking and firewall concepts.
• Excellent critical thinking and problem-solving skills.
• Experience with IIS log analysis. IIS core analysis, IIS debug log analysis.
• Experience designing and architecting web servers with clustering and / or load balancing technologies.
• Excellent verbal and written communication skills.
• ITIL concepts
• Good knowledge on products like final builder
• Good knowledge on opensource deployment tools for deployment automation (know how to automate day to day operations task in to automation)
• Windows Administration, .Net, scripting, VB scripting
Additional responsibility to manage and support Apache Tomcat and RedHat Jboss application server administration on Linux platform with basic shell scripting.
To be successful in this role, you must hold a
Bachelor’s Degree in IT or equivalent. You must have minimum 5+ years of
job-related experience. You must have experience in providing support for all
aspects of Middleware(Windows IIS/.net/Tomcat/Jboss Platform). Strong knowledge
on Windows IIS platform is mandatory.
Applicants should have good communication, technical documentation and leadership skills to excel in this position.
Must able to work calmly under pressure
Applicants should have good communication, technical documentation and leadership skills to excel in this position.
Must able to work calmly under pressure
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that life
is a journey, not a destination; therefore we help our people to realise all
that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now