Product Training Manager
HR Source Consulting
Dubai, UAE
The Role
Product Training Manager is required by a leading global tech company. You will be joining a new department and play a key leadership role within the training product centre. You will act as the key contact for internal stakeholders and their customers wishing to receive demonstrations and/or training on particular products or services. Key duties and responsibilities: • You will responsible for managing all visits, training and demos, ensuring that information and feedback is communicated with both internal stakeholders and customers. • Work closely with product heads and internal managers to ensure that demos, trainings and programs are followed. • Plan, devise and implement a program of standards and processes for training and demonstrations. • Provide coaching, guidance and mentor the training centre team, • You will facilitate customer journeys and experience to standards set by the internal stakeholder’s. • Oversea the entire operations of the centre, from equipment, staff and external customers • Prepare all presentation material and program structure for all products and demos. • Create monthly reports, analysis and insights for internal stakeholders.
Requirements
• Have previous worked in a similar customer facing training or demonstration role (from a technology perspective). • Have a sound knowledge of technology (IT, Digital, Consumer, Ecommerce etc) • Have excellent communication and presentation skills • Polished customer facing skills
About the Company
HR Source Consulting is a premier Human Resources Consultancy that provide clients across the Middle East and North Africa (MENA) with expert human resources planning and solutions. By inference, we have the expertise to attract high calibre candidates that fill specialist roles in the key industry sectors with focus in: • IT (Information Technology) • Media & Communications • FMCG and many others
We deliver to a multitude of client organisations across the MENA region from leading multi-nationals (MNC’s) to SMEs and boutique businesses. We are your ’Regional HR partner with Global Reach’. We adopt tailor made services and solutions to ensure that our clients need is fully met . We provide a multi-step consultancy approach to sourcing the ideal candidate, to ensure that your requirement is fully fulfilled and delivered to. Furthermore we offer tailor made HR Services and Solutions in the additional following areas: • Permanent Recruitment Solutions • Interim & Contract Recruitment Solutions • Managed Services • Salary Surveys • Outplacement Services • Relocation and Company setup advice
In short, HR Source Consulting is dedicated to delivering human resources solutions at every level (from Junior, Mid to Senior and C-Level Executives). This includes successful placements for every type and size of client organisation by sourcing candidates at all levels of seniority. We like to go the extra mile and serve our clients every need of HR and provide additional solutions and services from salary surveys, market intelligence, outplacements services and relocation and company set up advice.
Motion Graphic Designer
italent
Dubai, UAE
The Role
On behalf of a leading digital creative agency in Dubai, iTalent is recruiting the role of Motion Graphics Designer. You will be responsible for working hand in hand with the design and illustration team, aiding with the creation of assets, then bringing them to life and delivering high quality and innovative motion graphic content. This is a role for a creative individual with excellent aesthetic judgment and willingness to collaborate within a team environment. You will be an integral part of every stage in the creative process, from conceptualization to client amends. Key Responsibilities: - Create highly engaging complex animations for a diverse array of media, Including smartphones, tablet and the web - Work with illustrators, designers and instructional designers to Understand the project scope and objectives. - Assist in the creation of animation story-boards. - Prepare conceptual layouts for the motion graphic project. - Participate in brainstorming sessions to share new design perspectives and ideas. - Provide accurate time estimates for each part of the process. - Assist in selecting appropriate audio, graphic and animation styles for the project. - Encoding, converting and editing videos and adding effects/elements toenhance motion graphics. - Support the design and illustration team with photo editing, bespoke illustration and icon design. - Responsible for training and developing others in the use of animation software - Keeping abreast of advancements in animation as well as new technologies and techniques, contemporary trends in production design and popular music to deliver cutting edge work.
Requirements
As well as being extremely driven and having a desire to develop your skillset and grow with this successful company, the ideal Motion Graphics Designer will have the following: - Strong interpersonal and communication skills - Ability to comprehend and uphold brand style guidelines, producing work of a suitable style - Ability to solve an array of challenges through visual design - Must be able to mediate creative problems to arrive at the best solution - Manage time effectively, ability to multi-task and meet deadlines - Detail-oriented individual who reviews his/her work carefully, quality control is key - Self-starter with the ability to work independently and collaborate with a team - Professional demeanor with high degree of comfort speaking with internal clients Essential skills: - Adobe After Effects - Illustrator - Photoshop - Desirable skills & Qualifications: - Cinema4D - Premiere - FinalCutPro - Flash - At least 3 years graphic design experience including video production design and animation - Degree in Graphic Design or Motion Graphics preferred - Strong portfolio showcasing high-end digital design skills
About the Company
italent has been around since 2012, when we saw that businesses needed better talent solutions for their employment requirements. By focusing our efforts on quality products and services that are simple-to-use and innovative, our team brings you the best results without any unexpected additional costs and unnecessary complications. Simply put, we love helping businesses find and keep the right people.
Application Specialist - Hematology & Biochemistry
NTS Group
Doha, Qatar
The Role
Application Specialist - Hematology & Biochemistry Doha, Qatar Leading Distribution Company QAR 13,000 + Bonus + Flights + Insurance NTS Group are working alongside a leading medical distribution company in the region to recruit an Application Specialist - Hematology & Biochemistry for the business. The Applications Specialist is responsible to train customers on the products and provide tech support (Non- Engineering). External: 1) Conducting Application trainings to customers 2) Supporting sales team during technical discussions with customers 3) Conducting demonstrations, evaluation & presentations. 4) Assisting customers with validation studies for accreditation purposes 5) Communicate with customers and provide application support via phone or when needed. Internal: 1) Coordinate with the sales team to know more about competition and provide argumentation in a scientific way 2) Assist sales teams during technical discussions 3) Coordinate with service team to know installation status and plan trainings accordingly. 4) Prepare training certificates for customer training attendees 5) When a new technical information is received from the principal company, transfer of this information internally to all concerned persons especially when there is a new version of software or incompatibility between instruments or any other relevant information. Communication with principal companies: 1) Communicate with principals on technical information 2) Communicate with principals on any queries of the customer which cannot be resolved from our end. 3) Keep update with latest training schedules and training materials 4) Attend all relevant webinars conducted by the principals
Requirements
Bachelor’s Degree /Post Graduate in Medical Lab Sciences 2+ Years in Lab Sciences • Sound technical knowledge about the product • Commercial awareness • Strong presentation skills • Goal orientated and Realistic • Familiarity with data analysis and reporting • Communication Proficiency • Time management • Excellent interpersonal skills • Strong negotiation skills • Able to work own your own initiative and as part of a team • Should be an active learner • Customer Focus
About the Company
NTS Group is a leading specialist recruitment firm and experts at recruiting skilled, qualified and professional people in the Middle East.
Our promise is simple. To provide our clients and candidates an expert, professional and bespoke service whilst maintaining the highest levels of integrity and honesty.
NTS Group specialise within contingency, retained and search based recruitment campaigns across the following sectors;
Finance & Accountancy Professional Office Support Sales & Marketing Operations
To our clients, we understand people are your biggest asset and the future of your business. This is why we focus on understanding not only your technical requirements, but your culture, values and vision in order to find the right people for your business first time.
To our candidates, we believe in honesty, integrity and supporting you throughout the entire process. We listen to what you want and proactively go to market to assist you in finding your dream job.
IT Business Partner
Alshaya
Kuwait
The Role
IT Business Partner - Kuwait Alshaya is a diverse business - with a store and restaurant network of over 3,400 units and head office functions spanning finance, HR, property, IT and more working across multiple MENA markets. This fast-paced and diverse business environment provides unique challenges. In addition to this is the continued expansion of the business and the need for divisions such as IT to change, develop and stay ahead to better serve both our customers and our internal stakeholders. Working as an IT Business Partner provides the opportunity for experienced IT project managers with at least 3 years' experience in a related field to work as internal consultants identifying new solutions and liaising with business leaders to shape ideas in to robust CRM, omni-channel or ecommerce solutions. We are looking for individuals that can drive innovation in CRM, omni-channel solutions and ecommerce within a fast-paced and demanding environment. You will support project managers in the execution and delivery of solutions, evaluate and negotiate with various vendors and own the relationships with senior stakeholders within our diverse business. With more than 75 brands operating over multiple countries this is an exciting opportunity to work on diverse CRM, omni-channel and ecommerce projects on an international scale. If you have the communication, influencing and team leadership skills to deliver results on a large scale then this role could see you at the forefront of change management for one of the region's leading retail franchise operators. About the Division: eGroup is a diverse IT division supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means our specialists are constantly evaluating how we provide robust, scalable and business-enabling infrastructure and systems in line with global benchmark standards. A career with eGroup offers the opportunity to work on different projects and challenges for an international market-leading retailer.
Requirements
This role requires significant interaction with leaders in the company and as such calls for a business savvy leader with 5 to 10 years of solutions and multiple domain experience, as well as 4 or more years in a role that offers exposure to senior management. You must be able to build strong working relationships with the business in order to stimulate demand for high value business opportunities. You will have strategic aptitude, IT knowledge and analytic skills, and the ability to effectively communicate and facilitate decisions. This is an ideal position for an IT management professional looking to lead consulting services and process design in an international business. Your expertise will enable achievement of key operating objectives, improved operational excellence and lower cost operations, and will place you at the forefront of change management activities for one of the region's leading retail operators.
About the Company
M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
Area Visual Merchandising Manager - Dean & Deluca
Alshaya
Kuwait
The Role
Area Visual Merchandising Manager - Dean & Deluca - Kuwait Your role will be to deliver and maintain exemplary standards of visual merchandising, including designing promotional campaigns, giving recommendations, and implementing action plans. You will train the store staff on brand standards, provide on-going coaching, and be a pivotal part of the brand team, working to implement plans for new store openings and new market entry. You will also be responsible for assessing the visual standards of the store and ensuring best practice is followed by staff. We are looking for a creative, dynamic individual who has a passion for food and event planning, working through the store teams to deliver effective and commercial visual standards, including store layouts and displays, thereby contributing to the achievement of the brand sales targets. You will be based in Kuwait looking after Middle East store profiles in Visual Merchandising. About the Brand: Dean & Deluca is a food adventure. Friendly staff members offer tastes of cheeses, charcuterie, olive oils, exotic fruits, breads and pastries, chocolates and Arabic sweets and the restaurant prides itself on attentive, high quality service. The people here at Dean & Deluca don't just create amazing food and give great service - they create the kind of wonder that stimulates our customers to try new food types and to eat traditional food items made to perfection. If you are looking for a retail or hospitality job that combines brilliant people skills with enthusiasm about food, Dean & Deluca offers a retail environment like no other - uniquely focused on delivering amazing customer experiences and food products with our team of passionate people.
Requirements
• At least 3 years' retail operations experience including 2 years in visual merchandising management • Experience in budget planning and control • Good planning and organizational skills • The ability to apply sound brand principles to projects and campaigns • Computer literate. A Qualification in Visual Merchandising or Art & Design is also an advantage.
About the Company
M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
Manager - Web Analytics & Customer Insight - eCommerce
Alshaya
Kuwait
The Role
Manager - Web Analytics & Customer Insight - eCommerce - Kuwait As Senior Web Analytics Manager for eCommerce, you will lead web analytics and insights activity for our eCommerce central support function, driving the daily evolution of our brand web sites' performance and functionality across multiple brands/markets. You will be responsible for defining, executing and evolving the eCommerce web analytics and insight strategy. This will see you working closely with regional online marketing teams and the Central and Regional digital marketing teams to provide insights and deliver an integrated omni-channel single view of the customer. With specific regard toward Customer Web Site Insights, you will be accountable for the creation of reports, statistics and analysis for new and existing customer on site activities, in order to to support Focus on Customer as well as for improving ecommerce customer behaviour and insight data visibility to the business. The ability to create and maintain excellent team and cross functional working relationships is essential as you will be tasked with structuring, building and developing a high performance web analytics central function that can scale in line with the business multi-channel strategy and roadmap. About the Division: The retail industry in the Middle East is at a period of transition and you could be at the forefront of this change by joining our eCommerce Division. Retail is huge in the Middle East and the Middle East consumer travels widely, is very brand aware and has access to all the latest technology. Our Division is focused on creating the best omni-channel experience for all our customers. With the growth of technology in the region our we bring together ecommerce experts from around the world to ensure that our customer experience is cutting edge on all platforms.
Requirements
This role is an excellent opportunity for a multi-channel web analytics subject matter expert with five or more years of experience in a Web Analyst role within a multi-channel retail environment, and product expertise in Google Analytics Universal and 360 web analytics tools. You should be degree educated in a related field, and preferably have Google accreditation.
About the Company
M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.