Duty
Manager - Premium Check-In
Qatar Airways
Qatar
Duty Manager - Premium Check-In - Qatar Airways
- Doha
Pro-actively, you will organize effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation throughout Premium Check-In. Moreover, you will be responsible for the day-to-day operations and ensure that there is continual communication and liaison with the airport service providers. You will manage all areas of Premium Operations within the airport environment and to support the Manager Premium Operations with administrative and performance management of staff.
Being responsible for the overall control of your shift, your focus will be on the relevant KPI's, ensuring 5 star service delivery and you will ensure punctuality and safety of all Qatar Airways Operations. A person of action is the key to success in this role!
Your ability hnadle large team and to multi-task will be put to the test as you manage and organise the relations between airport service providers and users, ensuring workloads and resources are managed for optimum performance.
Pro-actively, you will organize effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation throughout Premium Check-In. Moreover, you will be responsible for the day-to-day operations and ensure that there is continual communication and liaison with the airport service providers. You will manage all areas of Premium Operations within the airport environment and to support the Manager Premium Operations with administrative and performance management of staff.
Being responsible for the overall control of your shift, your focus will be on the relevant KPI's, ensuring 5 star service delivery and you will ensure punctuality and safety of all Qatar Airways Operations. A person of action is the key to success in this role!
Your ability hnadle large team and to multi-task will be put to the test as you manage and organise the relations between airport service providers and users, ensuring workloads and resources are managed for optimum performance.
You will need to hold a Bachelor Degree or
equivalent, with minimum 5 years of job-related experience and worked in a
supervisory level for at least 3 years in Airline Management /Aviation, ideally
in managerial experience in airport operations or hub environment . Below the
wings or GHA experience is desirable. If you enjoy problem solving, thrive on
pressure, like organising, planning and are a decision maker, then you are the
right person for this face paced environment!
To be successful in this role, you will need to possess strong leadership skills, excellent negotiation/influencing skills as you oversee the daily operations on your shift, supporting and monitoring your colleagues, handling passengers concerns, providing clear and concise communication to all units of the Hub Operation.
To be successful in this role, you will need to possess strong leadership skills, excellent negotiation/influencing skills as you oversee the daily operations on your shift, supporting and monitoring your colleagues, handling passengers concerns, providing clear and concise communication to all units of the Hub Operation.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned 5-star
hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Airport Services
Agent
Qatar Airways
Muscat, Oman
Airport Services Agent - Qatar Airways - Muscat
In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.
Accountabilty:
• Delivering the highest level of Customer Service at all customer touch points
• Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
• Supervising service partners’ activities for the smooth acceptance of passengers.
• Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
• Checking entry requirements (visas, residence permits) are met
• Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
• Handling of company mail
• Performing pre- and post-flight administration duties
• Handling baggage claims
• Ensuring compliance with QR Safety and Security requirements.
• On Time Performance
In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.
Accountabilty:
• Delivering the highest level of Customer Service at all customer touch points
• Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
• Supervising service partners’ activities for the smooth acceptance of passengers.
• Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
• Checking entry requirements (visas, residence permits) are met
• Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
• Handling of company mail
• Performing pre- and post-flight administration duties
• Handling baggage claims
• Ensuring compliance with QR Safety and Security requirements.
• On Time Performance
You will have a minimum High School education or
equivalent. To be successful in this role you will require a minimum of 1 or
more years’ proven experience in an Airline or GHA as Passenger Handling and
/or Ground Operations staff, with a good knowledge of the Airport working
environment. You will be an energetic, enthusiastic, stress resistant person
with a positive can-do attitude, a strong team player, have a flexible
approach, have strong decision making skills and possess solid commercial
awareness. You will have excellent attention to detail and be able to work
quickly and accurately under pressure. Ability to adapt to an ever-changing
environment is essential. You must be proficient in Microsoft Office. Amadeus
Reservations and Althea would be desirable.
Must be willing to work shifts including weekends and night shifts.
Fluency in English and Arabic (Oral and written) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage.
Must be willing to work shifts including weekends and night shifts.
Fluency in English and Arabic (Oral and written) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers
who fly with us. We understand that our customers choose to fly with us because
we care for them. We know that every time we fly, we carry the hopes and dreams
of our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now
Sales Officer -
Internal Media Services
Qatar Airways
Doha, Qatar
Sales Officer - Internal Media Services - Doha
You will be responsible to achieve sales targets through existing and new business and ensure outstanding end to end client service at Internal Media Services (IMS). You will work closely with airport authority, HIA teams and the Senior Manager to identify new media advertising channels including digital and status displays.
You are to deliver annual advertising budget forecasts from sales in Qatar and the Middle East and in International markets and with significant direct advertisers, supported by the Senior Business Manager. You will maintain detailed knowledge of new developments within global airport advertising markets and advise on future procurement and capital expenditure requirements.
You will be responsible to achieve sales targets through existing and new business and ensure outstanding end to end client service at Internal Media Services (IMS). You will work closely with airport authority, HIA teams and the Senior Manager to identify new media advertising channels including digital and status displays.
You are to deliver annual advertising budget forecasts from sales in Qatar and the Middle East and in International markets and with significant direct advertisers, supported by the Senior Business Manager. You will maintain detailed knowledge of new developments within global airport advertising markets and advise on future procurement and capital expenditure requirements.
To be successful in this role, you should have a
relevant Bachelor’s degree and at least 4 years’ experience in selling OOH
media in Qatar and/or Middle East markets. You should have proven track record
of achieving targeted media sales per annum.
You must have prior exposure to digital printing and artwork designing. Practical experience in artwork design tools like Photoshop, Indesign, Illustrator, etc is essential.
You must have prior exposure to digital printing and artwork designing. Practical experience in artwork design tools like Photoshop, Indesign, Illustrator, etc is essential.
Welcome to a world of growing opportunities.
Qatar Airways is the
national carrier of the State of Qatar. Our global network now sees us flying
to over 100 destinations worldwide and operating some of the youngest fleets in
the sky. We are home to over 150 nationalities.
Our mission is to deliver
Excellence in Everything We Do. For us, that means we focus on the customers who
fly with us. We understand that our customers choose to fly with us because we
care for them. We know that every time we fly, we carry the hopes and dreams of
our customers. Similarly we consider the hopes and dreams of our people. Our
success is due to our leadership and the employment of high quality people who
will enjoy living and working in Doha, Qatar.
Qatar is a rising
economic powerhouse and is fast establishing itself as one of the world’s
newest and most vibrant hubs. Qatar prides itself on its technological advances
as well as its educational and research facilities. It is rapidly becoming home
to more expatriates and international businesses, as well as world-renowned
5-star hotels, spas and resorts. The city boasts the best in shopping, sports
activities and has been host to many high profile international events.
As the Airline of the
Year 2011 and the only 5-star airline in the Middle East, the opportunities for
career diversity, professional development opportunities to further your
careers within the organisation are almost limitless. We truly believe that
life is a journey, not a destination; therefore we help our people to realise
all that they can be.
Join one of the fastest
growing airlines with an ever-expanding global network.
If you wish to find out
more about the Qatar Airways Group of companies and what we have to offer, then
please visit our website.
Apply Now