Senior Client
Service Officer - Private Banking
NSI & Bluefin Talent
Dubai, UAE
We are looking for a
Senior Client Service Officer for our client's private banking office, located
in DIFC.
THE IDEAL CANDIDATE WILL ASSUME THE FOLLOWING KEY RESPONSIBILITIES:
• Pro-actively manage the first point of contact with clients / prospective clients.
• Assist in the account opening process, working closely with colleagues in Compliance and Operations in Dubai, Bahrain and other regions as necessary.
• Assist clients with their requests and promote the bank’s Product & Services as appropriate.
• Ability to facilitate client payment, transfer, statement requests, trade execution, settlement and trade instructions.
• Manage an efficient and thorough client filing system
• Supporting RMs in their day to day work activities
• Working collaboratively with colleagues to ensure every need of the client can be met.
• Ensuring the highest levels of client service and professionalism at all times
• Engage in regular and rigorous internal training and to support others in the CSO team.
• Developing and maintaining a strong service culture within the service team to always achieve the highest level of client satisfaction.
• Consistently delivering a personalised, friendly & efficient service at all times.
• Keep record and manage annual transport and entertainment budget to ensure adherence
• Support & assist in client events as well as receiving and hosting group colleagues from other offices
• Organise and arrange Training coordination for team
• Supp & assist in pre forms & client pitches
• Keep record of audit trail
THE IDEAL CANDIDATE WILL ASSUME THE FOLLOWING KEY RESPONSIBILITIES:
• Pro-actively manage the first point of contact with clients / prospective clients.
• Assist in the account opening process, working closely with colleagues in Compliance and Operations in Dubai, Bahrain and other regions as necessary.
• Assist clients with their requests and promote the bank’s Product & Services as appropriate.
• Ability to facilitate client payment, transfer, statement requests, trade execution, settlement and trade instructions.
• Manage an efficient and thorough client filing system
• Supporting RMs in their day to day work activities
• Working collaboratively with colleagues to ensure every need of the client can be met.
• Ensuring the highest levels of client service and professionalism at all times
• Engage in regular and rigorous internal training and to support others in the CSO team.
• Developing and maintaining a strong service culture within the service team to always achieve the highest level of client satisfaction.
• Consistently delivering a personalised, friendly & efficient service at all times.
• Keep record and manage annual transport and entertainment budget to ensure adherence
• Support & assist in client events as well as receiving and hosting group colleagues from other offices
• Organise and arrange Training coordination for team
• Supp & assist in pre forms & client pitches
• Keep record of audit trail
• Graduate/ Post Graduate in any discipline.
• 4-7 years of relevant experience within a financial institution.
• Comprehensive knowledge of the Bank’s full range of Products & Services.
• Ability to cross sell financial products.
• A passion for continuously delivering a superior client service experience.
• Demonstrate strong communication skills in both English and Arabic.
• A good understanding of operational risk, legal & DFSA requirements & operating procedures & practices
• Adherence to and continuous professional development of all regulatory requirements
• 4-7 years of relevant experience within a financial institution.
• Comprehensive knowledge of the Bank’s full range of Products & Services.
• Ability to cross sell financial products.
• A passion for continuously delivering a superior client service experience.
• Demonstrate strong communication skills in both English and Arabic.
• A good understanding of operational risk, legal & DFSA requirements & operating procedures & practices
• Adherence to and continuous professional development of all regulatory requirements
New Sourcing International (NSI) / Bluefin
Talent have partnered so to offer a specialized recruitment solution in both
the technology and financial services domain.
Working together as a
specialist search and selection agency, we concentrate on \\'blue chip\\'
financial services & technology consulting organizations across London and
the Middle East; focusing exclusively on Financial Services, IT and Risk. Being
niche allows us to offer a premium search service, tailored to overcome the
technically challenging nature of recruitment for the specialist functions that
we work.
We are dedicated to
representing \\'best of breed\\' candidates in the region in our dedicated
fields of employment. As such we are a leading outfit for placing ex-pats and
internationally educated students in the region.
Our biggest unique
selling point, is that we are steered by a dedicated team of ex-financial
services and IT industry professionals. This allows us to offer a level of
candidate pre-screening for roles, which is largely anomalous to the
recruitment profession. Our ability to bridge the technical knowledge gap
typical recruiters encounter, coupled with a thorough delivery process allows
us to drive consistently superior results for our clients\\' sourcing
requirements. Designed to provide a fast and efficient turnaround, we minimize
the use of internal resources our clients spend vetting inadequate profiles,
allowing them to quickly get back to focusing on their strategic goals.
Our strength lies not
only in the specialist nature of our firm, but also in the commitment we show
towards our clients and candidates. We endeavour to build long-term
relationships and recognise the crucial nature of communication throughout the
recruitment process. Excellence, integrity, respect and transparency are
cornerstone to the culture we promote.
Apply Now
Senior Presales
Engineer
NSI & Bluefin Talent
Qatar
The Sales Engineer (SE) is the technical bridge
between our Sales Representatives, our channel partner network and their
pre-sales customers. The SE will take ownership of the prime technical
relationship with our pre-sales customers and channel partners to help close
deals by proactively managing and delivering technical information to our
customers and channel partners either onsite, online, and via telephone.
Duties & Responsibilities:
Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of my clients products
Provide support and training to the channel partner network and respond to technical requests from channel partners
Work in a fast-pace environment under minimal supervision
Will provide software and network troubleshooting in complex customer environments
Maintain and expand working knowledge of current and beta products
Share best practices with other SEs to enhance quality of service and efficiency
Provide product training and mentoring when required
Contribute to building the SE Readiness Program and develop subject matter expertise in assigned products and solutions
Willing to travel regionally for customers facing activities, as well as marketing and user group events
Channel feature requests to Product Management to enhance my clients products
Participate in alliance projects including building vendors’ and customers’ relationships
Duties & Responsibilities:
Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of my clients products
Provide support and training to the channel partner network and respond to technical requests from channel partners
Work in a fast-pace environment under minimal supervision
Will provide software and network troubleshooting in complex customer environments
Maintain and expand working knowledge of current and beta products
Share best practices with other SEs to enhance quality of service and efficiency
Provide product training and mentoring when required
Contribute to building the SE Readiness Program and develop subject matter expertise in assigned products and solutions
Willing to travel regionally for customers facing activities, as well as marketing and user group events
Channel feature requests to Product Management to enhance my clients products
Participate in alliance projects including building vendors’ and customers’ relationships
Qualifications/Requirements:
BS degree or combination of: education and pre-sales experience in Security Software and Systems.
Sales Engineering and/or professional services experience preferred
Experience working with various Microsoft software and systems
Experience with various content security software and systems preferred
Solid multi-tasking, troubleshooting and problem resolution abilities
Self-starter and quick learner with desire to continually learn new tools and technologies
Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives
Desired Skills and Experience:
AWS
Knowledge of MS Windows and Active Directory
Knowledge of MS Exchange, IIS and SQL is a plus
Knowledge of Anti-malware, Firewalls, Intrusion Detection and Prevention, Data Loss Protection, Endpoint Encryption, File Integrity Monitoring, Email and Web Gateway Security, Email Encryption, SysLog, SIEM products
Experience with VMware vCenter and VDI
Network infrastructure experience (Routing, switching, edge firewalls, load balancing)
One or more of below certifications or training is desired:
VCP – VMware Certified Professional
CCNA – Cisco Certified Network Associate
CISSP – Certified Information Systems Security Professional
MCP – Microsoft Certified Professional
MCSE – Microsoft Certified Solutions Expert
Linux/Solaris/UNIX System Administration
CLP - Certified Lotus Professional
AWS/Cloud Certification
BS degree or combination of: education and pre-sales experience in Security Software and Systems.
Sales Engineering and/or professional services experience preferred
Experience working with various Microsoft software and systems
Experience with various content security software and systems preferred
Solid multi-tasking, troubleshooting and problem resolution abilities
Self-starter and quick learner with desire to continually learn new tools and technologies
Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives
Desired Skills and Experience:
AWS
Knowledge of MS Windows and Active Directory
Knowledge of MS Exchange, IIS and SQL is a plus
Knowledge of Anti-malware, Firewalls, Intrusion Detection and Prevention, Data Loss Protection, Endpoint Encryption, File Integrity Monitoring, Email and Web Gateway Security, Email Encryption, SysLog, SIEM products
Experience with VMware vCenter and VDI
Network infrastructure experience (Routing, switching, edge firewalls, load balancing)
One or more of below certifications or training is desired:
VCP – VMware Certified Professional
CCNA – Cisco Certified Network Associate
CISSP – Certified Information Systems Security Professional
MCP – Microsoft Certified Professional
MCSE – Microsoft Certified Solutions Expert
Linux/Solaris/UNIX System Administration
CLP - Certified Lotus Professional
AWS/Cloud Certification
New Sourcing International (NSI) / Bluefin
Talent have partnered so to offer a specialized recruitment solution in both
the technology and financial services domain.
Working together as a
specialist search and selection agency, we concentrate on \\'blue chip\\'
financial services & technology consulting organizations across London and
the Middle East; focusing exclusively on Financial Services, IT and Risk. Being
niche allows us to offer a premium search service, tailored to overcome the
technically challenging nature of recruitment for the specialist functions that
we work.
We are dedicated to
representing \\'best of breed\\' candidates in the region in our dedicated
fields of employment. As such we are a leading outfit for placing ex-pats and
internationally educated students in the region.
Our biggest unique
selling point, is that we are steered by a dedicated team of ex-financial
services and IT industry professionals. This allows us to offer a level of
candidate pre-screening for roles, which is largely anomalous to the
recruitment profession. Our ability to bridge the technical knowledge gap
typical recruiters encounter, coupled with a thorough delivery process allows
us to drive consistently superior results for our clients\\' sourcing
requirements. Designed to provide a fast and efficient turnaround, we minimize the
use of internal resources our clients spend vetting inadequate profiles,
allowing them to quickly get back to focusing on their strategic goals.
Our strength lies not
only in the specialist nature of our firm, but also in the commitment we show
towards our clients and candidates. We endeavour to build long-term
relationships and recognise the crucial nature of communication throughout the
recruitment process. Excellence, integrity, respect and transparency are
cornerstone to the culture we promote.
Apply Now
Cloud & Cyber
Sercurity Presales Engineer
NSI & Bluefin Talent
Saudi Arabia
The Sales Engineer (SE) is the technical bridge
between our Sales Representatives, our channel partner network and their
pre-sales customers. The SE will take ownership of the prime technical
relationship with our pre-sales customers and channel partners to help close
deals by proactively managing and delivering technical information to our
customers and channel partners either onsite, online, and via telephone.
Duties & Responsibilities:
Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of my clients products
Provide support and training to the channel partner network and respond to technical requests from channel partners
Work in a fast-pace environment under minimal supervision
Will provide software and network troubleshooting in complex customer environments
Maintain and expand working knowledge of current and beta products
Share best practices with other SEs to enhance quality of service and efficiency
Provide product training and mentoring when required
Contribute to building the SE Readiness Program and develop subject matter expertise in assigned products and solutions
Willing to travel regionally for customers facing activities, as well as marketing and user group events
Channel feature requests to Product Management to enhance my clients products
Participate in alliance projects including building vendors’ and customers’ relationships
Duties & Responsibilities:
Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of my clients products
Provide support and training to the channel partner network and respond to technical requests from channel partners
Work in a fast-pace environment under minimal supervision
Will provide software and network troubleshooting in complex customer environments
Maintain and expand working knowledge of current and beta products
Share best practices with other SEs to enhance quality of service and efficiency
Provide product training and mentoring when required
Contribute to building the SE Readiness Program and develop subject matter expertise in assigned products and solutions
Willing to travel regionally for customers facing activities, as well as marketing and user group events
Channel feature requests to Product Management to enhance my clients products
Participate in alliance projects including building vendors’ and customers’ relationships
Qualifications/Requirements:
BS degree or combination of: education and pre-sales experience in Security Software and Systems.
Sales Engineering and/or professional services experience preferred
Experience working with various Microsoft software and systems
Experience with various content security software and systems preferred
Solid multi-tasking, troubleshooting and problem resolution abilities
Self-starter and quick learner with desire to continually learn new tools and technologies
Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives
Desired Skills and Experience:
AWS
Knowledge of MS Windows and Active Directory
Knowledge of MS Exchange, IIS and SQL is a plus
Knowledge of Anti-malware, Firewalls, Intrusion Detection and Prevention, Data Loss Protection, Endpoint Encryption, File Integrity Monitoring, Email and Web Gateway Security, Email Encryption, SysLog, SIEM products
Experience with VMware vCenter and VDI
Network infrastructure experience (Routing, switching, edge firewalls, load balancing)
One or more of below certifications or training is desired:
VCP – VMware Certified Professional
CCNA – Cisco Certified Network Associate
CISSP – Certified Information Systems Security Professional
MCP – Microsoft Certified Professional
MCSE – Microsoft Certified Solutions Expert
Linux/Solaris/UNIX System Administration
CLP - Certified Lotus Professional
AWS/Cloud Certification
BS degree or combination of: education and pre-sales experience in Security Software and Systems.
Sales Engineering and/or professional services experience preferred
Experience working with various Microsoft software and systems
Experience with various content security software and systems preferred
Solid multi-tasking, troubleshooting and problem resolution abilities
Self-starter and quick learner with desire to continually learn new tools and technologies
Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives
Desired Skills and Experience:
AWS
Knowledge of MS Windows and Active Directory
Knowledge of MS Exchange, IIS and SQL is a plus
Knowledge of Anti-malware, Firewalls, Intrusion Detection and Prevention, Data Loss Protection, Endpoint Encryption, File Integrity Monitoring, Email and Web Gateway Security, Email Encryption, SysLog, SIEM products
Experience with VMware vCenter and VDI
Network infrastructure experience (Routing, switching, edge firewalls, load balancing)
One or more of below certifications or training is desired:
VCP – VMware Certified Professional
CCNA – Cisco Certified Network Associate
CISSP – Certified Information Systems Security Professional
MCP – Microsoft Certified Professional
MCSE – Microsoft Certified Solutions Expert
Linux/Solaris/UNIX System Administration
CLP - Certified Lotus Professional
AWS/Cloud Certification
New Sourcing International (NSI) / Bluefin
Talent have partnered so to offer a specialized recruitment solution in both
the technology and financial services domain.
Working together as a
specialist search and selection agency, we concentrate on \\'blue chip\\'
financial services & technology consulting organizations across London and
the Middle East; focusing exclusively on Financial Services, IT and Risk. Being
niche allows us to offer a premium search service, tailored to overcome the
technically challenging nature of recruitment for the specialist functions that
we work.
We are dedicated to
representing \\'best of breed\\' candidates in the region in our dedicated fields
of employment. As such we are a leading outfit for placing ex-pats and
internationally educated students in the region.
Our biggest unique
selling point, is that we are steered by a dedicated team of ex-financial
services and IT industry professionals. This allows us to offer a level of
candidate pre-screening for roles, which is largely anomalous to the
recruitment profession. Our ability to bridge the technical knowledge gap
typical recruiters encounter, coupled with a thorough delivery process allows
us to drive consistently superior results for our clients\\' sourcing
requirements. Designed to provide a fast and efficient turnaround, we minimize
the use of internal resources our clients spend vetting inadequate profiles,
allowing them to quickly get back to focusing on their strategic goals.
Our strength lies not
only in the specialist nature of our firm, but also in the commitment we show
towards our clients and candidates. We endeavour to build long-term
relationships and recognise the crucial nature of communication throughout the
recruitment process. Excellence, integrity, respect and transparency are
cornerstone to the culture we promote.
Apply Now
Sales Engineer
SE- Security
NSI & Bluefin Talent
Oman
The Sales Engineer (SE) is the technical bridge
between our Sales Representatives, our channel partner network and their
pre-sales customers. The SE will take ownership of the prime technical
relationship with our pre-sales customers and channel partners to help close
deals by proactively managing and delivering technical information to our
customers and channel partners either onsite, online, and via telephone.
Duties & Responsibilities:
Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of my clients products
Provide support and training to the channel partner network and respond to technical requests from channel partners
Work in a fast-pace environment under minimal supervision
Will provide software and network troubleshooting in complex customer environments
Maintain and expand working knowledge of current and beta products
Share best practices with other SEs to enhance quality of service and efficiency
Provide product training and mentoring when required
Contribute to building the SE Readiness Program and develop subject matter expertise in assigned products and solutions
Willing to travel regionally for customers facing activities, as well as marketing and user group events
Channel feature requests to Product Management to enhance my clients products
Participate in alliance projects including building vendors’ and customers’ relationships
Duties & Responsibilities:
Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of my clients products
Provide support and training to the channel partner network and respond to technical requests from channel partners
Work in a fast-pace environment under minimal supervision
Will provide software and network troubleshooting in complex customer environments
Maintain and expand working knowledge of current and beta products
Share best practices with other SEs to enhance quality of service and efficiency
Provide product training and mentoring when required
Contribute to building the SE Readiness Program and develop subject matter expertise in assigned products and solutions
Willing to travel regionally for customers facing activities, as well as marketing and user group events
Channel feature requests to Product Management to enhance my clients products
Participate in alliance projects including building vendors’ and customers’ relationships
Qualifications/Requirements:
BS degree or combination of: education and pre-sales experience in Security Software and Systems.
Sales Engineering and/or professional services experience preferred
Experience working with various Microsoft software and systems
Experience with various content security software and systems preferred
Solid multi-tasking, troubleshooting and problem resolution abilities
Self-starter and quick learner with desire to continually learn new tools and technologies
Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives
Desired Skills and Experience:
AWS
Knowledge of MS Windows and Active Directory
Knowledge of MS Exchange, IIS and SQL is a plus
Knowledge of Anti-malware, Firewalls, Intrusion Detection and Prevention, Data Loss Protection, Endpoint Encryption, File Integrity Monitoring, Email and Web Gateway Security, Email Encryption, SysLog, SIEM products
Experience with VMware vCenter and VDI
Network infrastructure experience (Routing, switching, edge firewalls, load balancing)
One or more of below certifications or training is desired:
VCP – VMware Certified Professional
CCNA – Cisco Certified Network Associate
CISSP – Certified Information Systems Security Professional
MCP – Microsoft Certified Professional
MCSE – Microsoft Certified Solutions Expert
Linux/Solaris/UNIX System Administration
CLP - Certified Lotus Professional
AWS/Cloud Certification
BS degree or combination of: education and pre-sales experience in Security Software and Systems.
Sales Engineering and/or professional services experience preferred
Experience working with various Microsoft software and systems
Experience with various content security software and systems preferred
Solid multi-tasking, troubleshooting and problem resolution abilities
Self-starter and quick learner with desire to continually learn new tools and technologies
Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives
Desired Skills and Experience:
AWS
Knowledge of MS Windows and Active Directory
Knowledge of MS Exchange, IIS and SQL is a plus
Knowledge of Anti-malware, Firewalls, Intrusion Detection and Prevention, Data Loss Protection, Endpoint Encryption, File Integrity Monitoring, Email and Web Gateway Security, Email Encryption, SysLog, SIEM products
Experience with VMware vCenter and VDI
Network infrastructure experience (Routing, switching, edge firewalls, load balancing)
One or more of below certifications or training is desired:
VCP – VMware Certified Professional
CCNA – Cisco Certified Network Associate
CISSP – Certified Information Systems Security Professional
MCP – Microsoft Certified Professional
MCSE – Microsoft Certified Solutions Expert
Linux/Solaris/UNIX System Administration
CLP - Certified Lotus Professional
AWS/Cloud Certification
New Sourcing International (NSI) / Bluefin
Talent have partnered so to offer a specialized recruitment solution in both
the technology and financial services domain.
Working together as a
specialist search and selection agency, we concentrate on \\'blue chip\\'
financial services & technology consulting organizations across London and
the Middle East; focusing exclusively on Financial Services, IT and Risk. Being
niche allows us to offer a premium search service, tailored to overcome the
technically challenging nature of recruitment for the specialist functions that
we work.
We are dedicated to
representing \\'best of breed\\' candidates in the region in our dedicated
fields of employment. As such we are a leading outfit for placing ex-pats and
internationally educated students in the region.
Our biggest unique
selling point, is that we are steered by a dedicated team of ex-financial
services and IT industry professionals. This allows us to offer a level of
candidate pre-screening for roles, which is largely anomalous to the
recruitment profession. Our ability to bridge the technical knowledge gap
typical recruiters encounter, coupled with a thorough delivery process allows
us to drive consistently superior results for our clients\\' sourcing
requirements. Designed to provide a fast and efficient turnaround, we minimize
the use of internal resources our clients spend vetting inadequate profiles,
allowing them to quickly get back to focusing on their strategic goals.
Our strength lies not only
in the specialist nature of our firm, but also in the commitment we show
towards our clients and candidates. We endeavour to build long-term
relationships and recognise the crucial nature of communication throughout the
recruitment process. Excellence, integrity, respect and transparency are
cornerstone to the culture we promote.
Apply Now
Senior Resident
Engineer
Menasa & Partners
Bahrain
An exciting opportunity exists within an
International Consultancy is seeking a Senior Resident Engineer for an
immediately available role based in Bahrain.
Reporting to the Director of Structural Engineering you will be based on site to manage a team of junior engineers to ensure all site works are up to client standards anAn Exciting Opportunity exists within an International Consultancy is seeking a Senior Resident Engineer for an immediately available role based in Bahrain.
Reporting to the Director of Structural Engineering you will be based on site to manage a team of junior engineers to ensure all site works are up to client standards and abiding by local codes, subcontract and contract administration, you will also review contractor’s technical submissions, provide all necessary on site directions, providing all necessary on-site directions and instructions, ensuring all materials and equipment meet the required specifications.d abiding by local codes, subcontract and contract administration, you will also review contractor’s technical submissions, provide all necessary on site directions, providing all necessary on-site directions and instructions, ensuring all materials and equipment meet the required specifications.
Reporting to the Director of Structural Engineering you will be based on site to manage a team of junior engineers to ensure all site works are up to client standards anAn Exciting Opportunity exists within an International Consultancy is seeking a Senior Resident Engineer for an immediately available role based in Bahrain.
Reporting to the Director of Structural Engineering you will be based on site to manage a team of junior engineers to ensure all site works are up to client standards and abiding by local codes, subcontract and contract administration, you will also review contractor’s technical submissions, provide all necessary on site directions, providing all necessary on-site directions and instructions, ensuring all materials and equipment meet the required specifications.d abiding by local codes, subcontract and contract administration, you will also review contractor’s technical submissions, provide all necessary on site directions, providing all necessary on-site directions and instructions, ensuring all materials and equipment meet the required specifications.
To be considered for this role you should have a
degree in Civil or Structural Engineering with 10+ years’ buildings related
experience. Previous experience of working as a Resident Engineer on Airport
projects as well as strong leadership, coordination and client facing skills
are essential.
This is a great opportunity for an Experienced Resident Engineer to progress their career in a fast paced International environment, in Return you will be rewarded with a highly competitive tax free salary.
This is a great opportunity for an Experienced Resident Engineer to progress their career in a fast paced International environment, in Return you will be rewarded with a highly competitive tax free salary.
The name MENASA originates from both the
geographical region of Middle East, North Africa & South Asia as well as
the Arabic word for platform or stage. We provide the platform for employers to
approach the best global talent available.
Menasa & Partners is
a privately owned, fully licensed, Executive Search company head-quartered in
Dubai, UAE.
From our head office in
Dubai we are ideally placed to assist organizations in the global search for
talent.
We specialize in
providing companies not only with suitable individuals to work in their
organizations but also offer unparalleled knowledge of the global markets.
Our staff all have in
depth knowledge of their vertical markets therefore offering tailored strategic
advice.
Apply Now