Technical
Support Engineer - IT
Alshaya
Qatar
The Role
Technical
Support Engineer - IT - Qatar
The Technical Support Engineer is responsible for providing first line support to retail stores by configuring and installing Windows servers, upgrading and migrating operating systems and software applications, and handling user complaints and problems by providing ultimate solutions to meet their needs and requirements. Additionally you will manage backups, troubleshooting, and maintain secure data communication.
About the Division:
eGroup is a diverse IT division supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means our specialists are constantly evaluating how we provide robust, scalable and business-enabling infrastructure and systems in line with global benchmark standards. A career with eGroup offers the opportunity to work on different projects and challenges for an international market-leading retailer.
We are one of the world's leading retail franchise companies, operating over 30 of the world's most recognised retail brands in Qatar including Starbucks, H&M, Mothercare, Debenhams, NEXT, Topshop, Asha's, Shake Shack, Boots, and M.A.C. With 90 stores, we are growing fast and looking for talented individuals to join our team.
The Technical Support Engineer is responsible for providing first line support to retail stores by configuring and installing Windows servers, upgrading and migrating operating systems and software applications, and handling user complaints and problems by providing ultimate solutions to meet their needs and requirements. Additionally you will manage backups, troubleshooting, and maintain secure data communication.
About the Division:
eGroup is a diverse IT division supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means our specialists are constantly evaluating how we provide robust, scalable and business-enabling infrastructure and systems in line with global benchmark standards. A career with eGroup offers the opportunity to work on different projects and challenges for an international market-leading retailer.
We are one of the world's leading retail franchise companies, operating over 30 of the world's most recognised retail brands in Qatar including Starbucks, H&M, Mothercare, Debenhams, NEXT, Topshop, Asha's, Shake Shack, Boots, and M.A.C. With 90 stores, we are growing fast and looking for talented individuals to join our team.
Requirements
* Have
previous experience in a similar role
* A university degree in Computer Engineering or Electronics
* Comprehensive working knowledge of Windows Desktops and Server OS
* Knowledge of Windows administration
* Basic networking skills (Windows or Networking certification is an added advantage)
* IT hardware troubleshooting skills
* Secure data communication skills
The ideal candidate will possess at least a basic working knowledge of SQL/Sybase and some experience in Micros RES 3700. You should also be willing and able to work shifts.
* A university degree in Computer Engineering or Electronics
* Comprehensive working knowledge of Windows Desktops and Server OS
* Knowledge of Windows administration
* Basic networking skills (Windows or Networking certification is an added advantage)
* IT hardware troubleshooting skills
* Secure data communication skills
The ideal candidate will possess at least a basic working knowledge of SQL/Sybase and some experience in Micros RES 3700. You should also be willing and able to work shifts.
About the
Company
M.H. Alshaya
Co. is a leading international franchise operator for over 70 of the worlds
most recognised retail brands including Starbucks, H&M, Mothercare,
Debenhams, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory,
Victorias Secret, Boots, Pottery Barn and KidZania. The company operates over
2,800 stores across diverse customer sectors: Fashion & Footwear, Health
& Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure &
Entertainment.
Alshayas
stores can be found in markets across the Middle East and North Africa, Russia,
Turkey and Europe and the company employs more than 44,000 people from over 110
nationalities.
The company
has established itself as the industry leader across these territories through
a combination of local market understanding and a comprehensive commitment to
customer service. Growth in each of its operating divisions and brands is
supported by continuous investment in talent and infrastructure. It applies
best practices in retail operations, merchandising, marketing, information
technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya
Co. is the retail business of the Alshaya Group, which was founded in Kuwait in
1890 and today represents one of the most dynamic companies in the Middle East.
In addition to its retail operations, the Alshaya Group is active in a number
of other sectors including real estate, automotive, hotels, trading and
investments.
Apply Now
Senior
Project Manager
Alshaya
Kuwait
The Role
Senior
Project Manager - Logistics - Kuwait
With more than 70 brands and 3,000 stores across multiple countries, project work within our business can be complicated, diverse and fast paced. These challenges call for dynamic and proactive Project Managers who can ensure complex projects are delivered on time and within budget.
In this role you will lead a team of project managers who work closely with senior management, operations, IT, HR, brands and franchise partners to deliver integrated business system solutions. You will also identify opportunities for improvement and innovation to ensure our business remains at the forefront of industry practices.
About the Brand:
More than 3,000 stores and 70 global retail and food brands across multiple MENA markets make planning, moving and controlling the flow of goods an incredibly complex and diverse challenge. Career opportunities are available in shipping, freight, warehousing, customs clearance, compliance and project management.
With more than 70 brands and 3,000 stores across multiple countries, project work within our business can be complicated, diverse and fast paced. These challenges call for dynamic and proactive Project Managers who can ensure complex projects are delivered on time and within budget.
In this role you will lead a team of project managers who work closely with senior management, operations, IT, HR, brands and franchise partners to deliver integrated business system solutions. You will also identify opportunities for improvement and innovation to ensure our business remains at the forefront of industry practices.
About the Brand:
More than 3,000 stores and 70 global retail and food brands across multiple MENA markets make planning, moving and controlling the flow of goods an incredibly complex and diverse challenge. Career opportunities are available in shipping, freight, warehousing, customs clearance, compliance and project management.
Requirements
We are
looking for candidates with backgrounds in international shipping, logistics or
retail supply chain who have experience of project delivery from implementation
to post implementation review. Candidates must be able to demonstrate exposure
to business analysis functions, process re-engineering and solution definition.
If you are looking for a project management role in the logistics and distributions industry this opportunity provides the platform to lead projects in this field within a diverse and complex retail business - a retail business that is one of the leaders in the Middle East.
If you are looking for a project management role in the logistics and distributions industry this opportunity provides the platform to lead projects in this field within a diverse and complex retail business - a retail business that is one of the leaders in the Middle East.
About the
Company
M.H. Alshaya
Co. is a leading international franchise operator for over 70 of the worlds
most recognised retail brands including Starbucks, H&M, Mothercare,
Debenhams, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory,
Victorias Secret, Boots, Pottery Barn and KidZania. The company operates over
2,800 stores across diverse customer sectors: Fashion & Footwear, Health
& Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure &
Entertainment.
Alshayas
stores can be found in markets across the Middle East and North Africa, Russia,
Turkey and Europe and the company employs more than 44,000 people from over 110
nationalities.
The company
has established itself as the industry leader across these territories through
a combination of local market understanding and a comprehensive commitment to
customer service. Growth in each of its operating divisions and brands is
supported by continuous investment in talent and infrastructure. It applies
best practices in retail operations, merchandising, marketing, information
technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya
Co. is the retail business of the Alshaya Group, which was founded in Kuwait in
1890 and today represents one of the most dynamic companies in the Middle East.
In addition to its retail operations, the Alshaya Group is active in a number
of other sectors including real estate, automotive, hotels, trading and
investments.
Apply Now
Recruitment
Manager
Alshaya
Kuwait
The Role
Recruitment
Manager - Kuwait
This role provides exposure to multiple MENA countries, multiple world-famous brands and the opportunity to manage a multi-cultural team. By joining this team you will drive international best-practice and constantly seek to improve and innovate through leading and coaching a team of Recruiters.
As of 2016, Alshaya's Recruitment Team was named the Best Talent Acquisition Team in the emerging MENA markets for two years running, and this is a title we are proud of. However, with over 3,000 existing stores and a strategic growth strategy across the region there is no time to stand still. With new malls opening in Egypt and Qatar, expansion across Saudi Arabia and stores in planning for UAE, Kuwait and more, we are looking for candidates that can handle fast-paced bulk recruitment.
Our recruitment initiatives are not limited to store level hires either. Your team will also hire Head Office support roles and senior brand positions; from Department Secretaries to Senior Operations Managers and Heads of Marketing. This diversity calls for a Manager that can shape and lead an effective team to deliver results.
Whichever brands you work with, you will be supported by fellow managers, recruiters of different career levels in different markets, our attraction & engagement team and our onboarding teams.
About the Division:
From strategic guidance to supporting the day-to-day needs of managers and employees, the Human Resources Division drives best practice across the Alshaya business. HR is segmented across generalist and specialist functions including HR services, recruitment and talent management. These are just some of the teams that support over 110 nationalities working across multiple brands and geographies. Our continued growth and expansion can only be achieved by recruiting, training and nurturing the best global talent. That's what we do.
This role provides exposure to multiple MENA countries, multiple world-famous brands and the opportunity to manage a multi-cultural team. By joining this team you will drive international best-practice and constantly seek to improve and innovate through leading and coaching a team of Recruiters.
As of 2016, Alshaya's Recruitment Team was named the Best Talent Acquisition Team in the emerging MENA markets for two years running, and this is a title we are proud of. However, with over 3,000 existing stores and a strategic growth strategy across the region there is no time to stand still. With new malls opening in Egypt and Qatar, expansion across Saudi Arabia and stores in planning for UAE, Kuwait and more, we are looking for candidates that can handle fast-paced bulk recruitment.
Our recruitment initiatives are not limited to store level hires either. Your team will also hire Head Office support roles and senior brand positions; from Department Secretaries to Senior Operations Managers and Heads of Marketing. This diversity calls for a Manager that can shape and lead an effective team to deliver results.
Whichever brands you work with, you will be supported by fellow managers, recruiters of different career levels in different markets, our attraction & engagement team and our onboarding teams.
About the Division:
From strategic guidance to supporting the day-to-day needs of managers and employees, the Human Resources Division drives best practice across the Alshaya business. HR is segmented across generalist and specialist functions including HR services, recruitment and talent management. These are just some of the teams that support over 110 nationalities working across multiple brands and geographies. Our continued growth and expansion can only be achieved by recruiting, training and nurturing the best global talent. That's what we do.
Requirements
Your
leadership and management skills will be essential to shape your team around
the business needs and deliver a seamless, high quality service to all head
office functions.
Within the wider recruitment team you will be supported by fellow managers, recruiters in different countries and standalone attraction & engagement and onboarding teams.
Within the wider recruitment team you will be supported by fellow managers, recruiters in different countries and standalone attraction & engagement and onboarding teams.
About the
Company
M.H. Alshaya
Co. is a leading international franchise operator for over 70 of the worlds
most recognised retail brands including Starbucks, H&M, Mothercare,
Debenhams, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory,
Victorias Secret, Boots, Pottery Barn and KidZania. The company operates over
2,800 stores across diverse customer sectors: Fashion & Footwear, Health
& Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure &
Entertainment.
Alshayas
stores can be found in markets across the Middle East and North Africa, Russia,
Turkey and Europe and the company employs more than 44,000 people from over 110
nationalities.
The company
has established itself as the industry leader across these territories through
a combination of local market understanding and a comprehensive commitment to
customer service. Growth in each of its operating divisions and brands is
supported by continuous investment in talent and infrastructure. It applies
best practices in retail operations, merchandising, marketing, information
technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya
Co. is the retail business of the Alshaya Group, which was founded in Kuwait in
1890 and today represents one of the most dynamic companies in the Middle East.
In addition to its retail operations, the Alshaya Group is active in a number
of other sectors including real estate, automotive, hotels, trading and
investments.
Apply Now