Assistant
Manager
Azadea Group
Bahrain
The Assistant Manager 2
is responsible for serving customers on the floor and assisting the
Shop/Department Manager in the effective running of the Shop/Department in
order to ensure the highest standards of customer service are achieved and
maintained
Key Accountabilities
• Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standard Support the Shop/Department Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products
• Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators, in order to ensure that activities are carried out in the most efficient manner
• Assist in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shop’s operational requirements in a cost effective manner
• Communicate sales plans and targets to the Shop/Department team, monitor performance on an on- going basis and suggest corrective actions to hierarchy when needed
• Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
Key Accountabilities
• Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standard Support the Shop/Department Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products
• Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators, in order to ensure that activities are carried out in the most efficient manner
• Assist in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shop’s operational requirements in a cost effective manner
• Communicate sales plans and targets to the Shop/Department team, monitor performance on an on- going basis and suggest corrective actions to hierarchy when needed
• Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
• Bachelor's Degree
• Proficiency in MS
• Office
• Fluency in English
• Strong product knowledge
Competencies
• Cultural Awareness
• Customer Focus
• Driving and Achieving results
• Planning and Organizing
• Self - Development
• Change and Adaptability
• Initiative
• Proficiency in MS
• Office
• Fluency in English
• Strong product knowledge
Competencies
• Cultural Awareness
• Customer Focus
• Driving and Achieving results
• Planning and Organizing
• Self - Development
• Change and Adaptability
• Initiative
Azadea Group is one of the world's fastest
growing retail groups. We carry a strong franchise portfolio of over 30 diverse
brands that features some of the industry's most identifiable names, including
Zara, Mango, Virgin Megastore and Sunglass Hut.
Azadea Group headquarters
are in Beirut, Lebanon. A comprehensive network of local offices supports our
operations in the Middle East and Europe. Currently, we operate 152
strategically located stores across the Middle East and plan over 500
additional shops’ opening through the 3 coming years.
Apply Now
Sales Associate
Azadea Group
Bahrain
The Sales Associate is responsible for serving
customers on the shop floor and answering their needs in a timely manner in
order to ensure a high level of customer satisfaction and achieve optimum sales
results.
Key Accountabilities
• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times
• Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
• Perform physical and electronic inventory of shop products on a regular basis as per company's guidelines in order to ensure accurate stock keeping
• Specific for Fashion: Take measurements for any needed alteration, assign price according to set price list, fill the alteration book, and notify tailor of the amendments
• Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
• Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
Key Accountabilities
• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times
• Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
• Perform physical and electronic inventory of shop products on a regular basis as per company's guidelines in order to ensure accurate stock keeping
• Specific for Fashion: Take measurements for any needed alteration, assign price according to set price list, fill the alteration book, and notify tailor of the amendments
• Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
• Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
• High School/Degree
• Fluency in English
• Proficiency in MS office
Competencies
• Attention to details
• Change and Adaptability
• Communication Skills
• Cultural Awareness
• Customer Focus
• Initiative
• Teamwork
• Fluency in English
• Proficiency in MS office
Competencies
• Attention to details
• Change and Adaptability
• Communication Skills
• Cultural Awareness
• Customer Focus
• Initiative
• Teamwork
Azadea Group is one of the world's fastest
growing retail groups. We carry a strong franchise portfolio of over 30 diverse
brands that features some of the industry's most identifiable names, including
Zara, Mango, Virgin Megastore and Sunglass Hut.
Azadea Group headquarters
are in Beirut, Lebanon. A comprehensive network of local offices supports our
operations in the Middle East and Europe. Currently, we operate 152
strategically located stores across the Middle East and plan over 500
additional shops’ opening through the 3 coming years.
Bakery Chef De
Partie
Azadea Group
Qatar
- Communicate to the ‘Front of
the House’ staff the special menu items and out of stock items when needed and
keep them up-to-date with special events and reservations to prepare needs
accordingly
- Manage the opening/closing duties making sure the norms and internal procedures are properly followed and check kitchen material making sure it is being properly degreased, cleaned and stored
- Prepare high quality food orders as per the outlined recipes and specifications, cleanliness and food safety standards
- Receive products, material and goods from suppliers, verify their quality, quantity and proper stocking, and register waste items on the relevant form for inventory purposes
- Supervise staff on employees’ performance and ensure they comply consistently with the standard serving portions, cooking methods, quality and kitchen rules, policies and procedures
- Enforce safety rules for kitchen equipment and ensure maintenance of materials and installations
- Assess the par level needed for all products
- Manage the opening/closing duties making sure the norms and internal procedures are properly followed and check kitchen material making sure it is being properly degreased, cleaned and stored
- Prepare high quality food orders as per the outlined recipes and specifications, cleanliness and food safety standards
- Receive products, material and goods from suppliers, verify their quality, quantity and proper stocking, and register waste items on the relevant form for inventory purposes
- Supervise staff on employees’ performance and ensure they comply consistently with the standard serving portions, cooking methods, quality and kitchen rules, policies and procedures
- Enforce safety rules for kitchen equipment and ensure maintenance of materials and installations
- Assess the par level needed for all products
- Technical Degree in F&B
or Hospitality Management
- 2-4 years of experience in F&B, including 2 years in kitchen operations
- Fluency in English
- Knowledge in various cuisines, cooking techniques and cooking sections
Competencies
- Communication Skills
- Initiative
- Attention to details
- Commercial Understanding
- Customer Focus
- Change and Adaptability
- Teamwork
- 2-4 years of experience in F&B, including 2 years in kitchen operations
- Fluency in English
- Knowledge in various cuisines, cooking techniques and cooking sections
Competencies
- Communication Skills
- Initiative
- Attention to details
- Commercial Understanding
- Customer Focus
- Change and Adaptability
- Teamwork
Azadea Group is one of the world's
fastest growing retail groups. We carry a strong franchise portfolio of over 30
diverse brands that features some of the industry's most identifiable names,
including Zara, Mango, Virgin Megastore and Sunglass Hut.
Azadea
Group headquarters are in Beirut, Lebanon. A comprehensive network of local
offices supports our operations in the Middle East and Europe. Currently, we
operate 152 strategically located stores across the Middle East and plan over
500 additional shops’ opening through the 3 coming years.
Apply Now
Assistant F&B
Operations Manager
Azadea Group
Qatar
The Assistant F & B
Operations Manager assists in overseeing the day - to - day operations of
multiple outlets and supports the F & B division in the developmental and
financial success of the assigned outlets.
Key Accountabilities
• Follow-up on the daily needs of the shops/restaurants ensuring needed enhancements are applied to maintain effective operations to provide high level of customer service
• Assist the F&B President and Country Manager in following up new F&B developments and coordinate with local departments to improve financial performance and HACCP compliance
• Provide operational assistance to relevant departments and to new opening stores while ensuring scheduled opening dates are met and operating standards are maintained
• Provide overall coordination and on-going evaluation of the F&B Operations function to identify opportunities for enhancement
• Assist in developing, implementing and enhancing all processes/procedures related to F&B operations for continuously improving the effectiveness and efficiency of the department
• Help in achieving financial and operational objectives by anticipating requirements, submitting information for premises' budget, scheduling expenditures, analyzing variances, managing quality and monitoring cost control
• Direct the collection of data and preparation of consolidated reports related to the division while ensuring the provision of reliable inventory, cost control and financial data to support F&B Management’s decision making
• Assists in recruiting, training, motivating and evaluating his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
Key Accountabilities
• Follow-up on the daily needs of the shops/restaurants ensuring needed enhancements are applied to maintain effective operations to provide high level of customer service
• Assist the F&B President and Country Manager in following up new F&B developments and coordinate with local departments to improve financial performance and HACCP compliance
• Provide operational assistance to relevant departments and to new opening stores while ensuring scheduled opening dates are met and operating standards are maintained
• Provide overall coordination and on-going evaluation of the F&B Operations function to identify opportunities for enhancement
• Assist in developing, implementing and enhancing all processes/procedures related to F&B operations for continuously improving the effectiveness and efficiency of the department
• Help in achieving financial and operational objectives by anticipating requirements, submitting information for premises' budget, scheduling expenditures, analyzing variances, managing quality and monitoring cost control
• Direct the collection of data and preparation of consolidated reports related to the division while ensuring the provision of reliable inventory, cost control and financial data to support F&B Management’s decision making
• Assists in recruiting, training, motivating and evaluating his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
• Bachelor’s Degree in Hotel Management or
related field;
• HACCP certification 6 years of experience in F&B Operations out of which 2-3 years in a managerial position
• Proficiency in MS Office
• Fluency in English; Arabic is a plus
Competencies
• Communication Skills
• Cultural Awareness
• Customer Focus
• Decision Making
• Developing and Motivating Others
• Driving and Achieving results
• Initiative
• HACCP certification 6 years of experience in F&B Operations out of which 2-3 years in a managerial position
• Proficiency in MS Office
• Fluency in English; Arabic is a plus
Competencies
• Communication Skills
• Cultural Awareness
• Customer Focus
• Decision Making
• Developing and Motivating Others
• Driving and Achieving results
• Initiative
Azadea Group is one of the world's fastest
growing retail groups. We carry a strong franchise portfolio of over 30 diverse
brands that features some of the industry's most identifiable names, including
Zara, Mango, Virgin Megastore and Sunglass Hut.
Azadea Group headquarters
are in Beirut, Lebanon. A comprehensive network of local offices supports our
operations in the Middle East and Europe. Currently, we operate 152
strategically located stores across the Middle East and plan over 500
additional shops’ opening through the 3 coming years.
Apply Now
Restaurant
Manager
Azadea Group
UAE
The Restaurant Manager is
responsible for planning, organizing, directing and controlling operations of
the back and front of the house.
Key Accountabilities
• Overview the food preparation/ presentation process, ensuring high quality items and conformity with the set standards and techniques of the brand’s food specifications
• Ensure the effective implementation of service standards, operational procedures as per the brand set guidelines, in addition to health and safety regulations
• Review the prepared wastage sheet, sales report, logbook, requisition forms and submit them to the Operations Manager on a daily basis
• Promote, negotiate and handle catering orders for banquets/receptions and ensure smooth operation of take away orders
• Review the monthly P&L providing explanation when necessary, as well as planning the monthly anddaily sales objectives taking necessary measures to meet them
• Greet customers when needed, guarantee them an excellent dinning experience and handle their complaints appropriately
• Control the end of month inventory, monitor the food cost of the brand's outlet and review against the operation’s budget
• Recruit, train, motivate and evaluates his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
• Overview the food preparation/ presentation process, ensuring high quality items and conformity with the set standards and techniques of the brand’s food specifications
• Ensure the effective implementation of service standards, operational procedures as per the brand set guidelines, in addition to health and safety regulations
• Review the prepared wastage sheet, sales report, logbook, requisition forms and submit them to the Operations Manager on a daily basis
• Promote, negotiate and handle catering orders for banquets/receptions and ensure smooth operation of take away orders
• Review the monthly P&L providing explanation when necessary, as well as planning the monthly anddaily sales objectives taking necessary measures to meet them
• Greet customers when needed, guarantee them an excellent dinning experience and handle their complaints appropriately
• Control the end of month inventory, monitor the food cost of the brand's outlet and review against the operation’s budget
• Recruit, train, motivate and evaluates his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
Azadea Group is one of the world's fastest growing
retail groups. We carry a strong franchise portfolio of over 30 diverse brands
that features some of the industry's most identifiable names, including Zara,
Mango, Virgin Megastore and Sunglass Hut.
Azadea Group headquarters
are in Beirut, Lebanon. A comprehensive network of local offices supports our
operations in the Middle East and Europe. Currently, we operate 152
strategically located stores across the Middle East and plan over 500
additional shops’ opening through the 3 coming years.
Apply Now