Department
Manager
Chalhoub Group
UAE
Department Manager Ready to Wear &
Accessories
We are currently recruiting for 2 Department Managers for our flagship FENDI store in Dubai Mall. 1position will be covering ladies ready to wear and the other role will be overseeing accessories. Each position will manage a team of around 7 staff.
We are looking for strong down to earth managers with flexible personality and ability in driving clienteling as this is a big focus for the store this year.
Main Responsibilities:
• Category Sales Management and Business Development
• Contribute to the store’s target
• Monitor and achieve category department performance with relevant KPIs
• Take Ownership on the category department and demonstrate sales leadership of staff
• Initiate action plans and incentive activities in order to increase sales
• Act as a point of reference of the Merchandising Team
• Client Management
• Manage quality of Customer service to meet their expectations
• Develop new loyal customers
• Implement appropriate CRM Tools
• Staff Management by Category Department
• Inventory Management by Category Department
• Visual Merchandising management
We can offer you:
• Staff discounts at all participating Chalhoub partner brands
• The chance to live and work in a dynamic regional retail hub
We are currently recruiting for 2 Department Managers for our flagship FENDI store in Dubai Mall. 1position will be covering ladies ready to wear and the other role will be overseeing accessories. Each position will manage a team of around 7 staff.
We are looking for strong down to earth managers with flexible personality and ability in driving clienteling as this is a big focus for the store this year.
Main Responsibilities:
• Category Sales Management and Business Development
• Contribute to the store’s target
• Monitor and achieve category department performance with relevant KPIs
• Take Ownership on the category department and demonstrate sales leadership of staff
• Initiate action plans and incentive activities in order to increase sales
• Act as a point of reference of the Merchandising Team
• Client Management
• Manage quality of Customer service to meet their expectations
• Develop new loyal customers
• Implement appropriate CRM Tools
• Staff Management by Category Department
• Inventory Management by Category Department
• Visual Merchandising management
We can offer you:
• Staff discounts at all participating Chalhoub partner brands
• The chance to live and work in a dynamic regional retail hub
• University Degree preferably in Business
Administration or Management.
• 5-7 years in retail shops management, preferably international experience
• High end luxury retail experience needed with similar brands
• Strong man management skills
• Ability to lead and develop a team
• Stock knowledge
• Flexible, approachable, friendly personality
Linguistic Skills
• English
• Arabic- Preferable
Retail Technical Competencies
• Retail Affinity & Understanding
• Business & Commercial Acumen
• Operational Excellence
• Foresight & Creativity
• Superior Guest Experience
• Organizational Adaptability
Chalhoub Behavioral Competencies
• Customer Focus
• Managing Diverse Relationships
• Operational Excellence
• Effective Communication
• Energy, Drive and Flexibility
• Creativity and Innovation
• Building and Developing a High Performance Culture
• Managerial Courage
• Managing Resources (People, Finance, Data etc.)
• 5-7 years in retail shops management, preferably international experience
• High end luxury retail experience needed with similar brands
• Strong man management skills
• Ability to lead and develop a team
• Stock knowledge
• Flexible, approachable, friendly personality
Linguistic Skills
• English
• Arabic- Preferable
Retail Technical Competencies
• Retail Affinity & Understanding
• Business & Commercial Acumen
• Operational Excellence
• Foresight & Creativity
• Superior Guest Experience
• Organizational Adaptability
Chalhoub Behavioral Competencies
• Customer Focus
• Managing Diverse Relationships
• Operational Excellence
• Effective Communication
• Energy, Drive and Flexibility
• Creativity and Innovation
• Building and Developing a High Performance Culture
• Managerial Courage
• Managing Resources (People, Finance, Data etc.)
The Chalhoub Group is the leading partner for
luxury across the Middle East since 1955. As an expert in retail, distribution
and marketing services based in Dubai, the group has become a major player in
the fashion, beauty and gift sectors regionally.
By blending its Middle
East expertise and intimate knowledge of luxury, Chalhoub Group is building
brands in the region, by offering service excellence to all its partners and a
unique experience to its customers through its passionate teams.
With a growing workforce
of more than 9,000 people, implemented in 14 countries, as well as the
operating of over 470 retail outlets, the group’s success is attributed to its
most valued asset of highly skilled and dedicated teams. Professionalism and
passion are what fuel the Chalhoub Group’s competitive edge in today’s market.
By being committed to
implementing sustainable practices into their business, the Chalhoub Group has
been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
Apply Now
Commercial
Executive
Chalhoub Group
UAE
We are currently recruiting for an exciting new
role within our EAME business. The company represents Elizabeth Arden brand and
other perfume brands such as Juicy Couture and Britney spears.
The role will be working closely with the GM and developing relationships and driving business in the regions. The role will be focused on visiting distributors, providing support and ensuring products launches. We are looking for someone who is strong commercially and that can travel freely across the GCC.
We are looking for someone to join as of April 2017.
Main Responsibilities:
Commercial
• Conduct market visits in the region in order to keep all parties informed of key trade and competitor developments
• Prepare the yearly budget (internal) and by season according to the previous season sell out
• Enter all the related orders in the system
• Develop country specific strategies and plans dependent on local market place and the competitive environment
• Liaise with the supplier / client / 3d for any boutique / shop ‘n’ shop or identified corner opening
• Assess monthly the P&L per brand/country insuring profitability
• Ensure that all agents achieve their monthly and annual budgets
• Follow up closely all clients’ accounts in terms of ordering, budgets, stock and retail pricing
• Solve all problems related to the commercial, logistic and marketing side of the assigned brands (goods to be returned, quality problems, payments…)
• Follow up the sales versus targets, versus budget
• Follow up with the account all the outstanding commissions
• Follow up on consultants’ performance, incentives, and bonuses in every country
• Follow up of credit collection and overdue invoices settlement
• Approach new clients, seeks new accounts and quotes special enquiries to ensure dynamic growth of the brands
• Check and maintains high quality merchandising of all outlets and study the market condition, competition and opportunities
• Negotiate current and new proposed point of sales in terms of location, profitability, exposure and market share
• Present the new products and collections to customers
• Co-operate with the Marketing team.
Reporting
• Define a tracking sheet ‘’check-list’’ to be fulfilled and followed up at each visit with the shop manager
• Issue a consolidation report of qualitative info per brand /per supplier /per country
• Issue a monthly sales report per country/agent and commercial line, in order to evaluate and analyze strategies and position of the brand
• Create and updates a ‘’Products Catalogue’’ for the best seller
• Issue an ‘’Activity report ‘’ for the supplier
• Issue a seasonal detailed report summarizing the positive and negative points, achievement vs. Budget, ect. including feedback from clients.
We can offer you:
• Chance to work with new categories and developing new brand within the GCC market
• Staff discounts at all participating Chalhoub partner brands
• The chance to live and work in a dynamic regional retail hub
The role will be working closely with the GM and developing relationships and driving business in the regions. The role will be focused on visiting distributors, providing support and ensuring products launches. We are looking for someone who is strong commercially and that can travel freely across the GCC.
We are looking for someone to join as of April 2017.
Main Responsibilities:
Commercial
• Conduct market visits in the region in order to keep all parties informed of key trade and competitor developments
• Prepare the yearly budget (internal) and by season according to the previous season sell out
• Enter all the related orders in the system
• Develop country specific strategies and plans dependent on local market place and the competitive environment
• Liaise with the supplier / client / 3d for any boutique / shop ‘n’ shop or identified corner opening
• Assess monthly the P&L per brand/country insuring profitability
• Ensure that all agents achieve their monthly and annual budgets
• Follow up closely all clients’ accounts in terms of ordering, budgets, stock and retail pricing
• Solve all problems related to the commercial, logistic and marketing side of the assigned brands (goods to be returned, quality problems, payments…)
• Follow up the sales versus targets, versus budget
• Follow up with the account all the outstanding commissions
• Follow up on consultants’ performance, incentives, and bonuses in every country
• Follow up of credit collection and overdue invoices settlement
• Approach new clients, seeks new accounts and quotes special enquiries to ensure dynamic growth of the brands
• Check and maintains high quality merchandising of all outlets and study the market condition, competition and opportunities
• Negotiate current and new proposed point of sales in terms of location, profitability, exposure and market share
• Present the new products and collections to customers
• Co-operate with the Marketing team.
Reporting
• Define a tracking sheet ‘’check-list’’ to be fulfilled and followed up at each visit with the shop manager
• Issue a consolidation report of qualitative info per brand /per supplier /per country
• Issue a monthly sales report per country/agent and commercial line, in order to evaluate and analyze strategies and position of the brand
• Create and updates a ‘’Products Catalogue’’ for the best seller
• Issue an ‘’Activity report ‘’ for the supplier
• Issue a seasonal detailed report summarizing the positive and negative points, achievement vs. Budget, ect. including feedback from clients.
We can offer you:
• Chance to work with new categories and developing new brand within the GCC market
• Staff discounts at all participating Chalhoub partner brands
• The chance to live and work in a dynamic regional retail hub
In their endeavor to excellence, the fundamental
values all our employees must possess are Commitment, Integrity, Empathy and
Flexibility.
• Bachelor’s Degree
• At least 3 years’ experience within a brand management / commercial role
• 3 axes distribution experience
• Strong commercial flair
• Strong negotiation and communication skills
• Must be French/Arabic speaking.
Linguistic Skills
• English: required
• Arabic: preferable
• French: not necessary
• Bachelor’s Degree
• At least 3 years’ experience within a brand management / commercial role
• 3 axes distribution experience
• Strong commercial flair
• Strong negotiation and communication skills
• Must be French/Arabic speaking.
Linguistic Skills
• English: required
• Arabic: preferable
• French: not necessary
The Chalhoub Group is the leading partner for
luxury across the Middle East since 1955. As an expert in retail, distribution
and marketing services based in Dubai, the group has become a major player in
the fashion, beauty and gift sectors regionally.
By blending its Middle
East expertise and intimate knowledge of luxury, Chalhoub Group is building
brands in the region, by offering service excellence to all its partners and a
unique experience to its customers through its passionate teams.
With a growing workforce
of more than 9,000 people, implemented in 14 countries, as well as the
operating of over 470 retail outlets, the group’s success is attributed to its
most valued asset of highly skilled and dedicated teams. Professionalism and
passion are what fuel the Chalhoub Group’s competitive edge in today’s market.
By being committed to
implementing sustainable practices into their business, the Chalhoub Group has
been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
Apply Now
Shop Supervisor
Chalhoub Group
UAE
Shop Supervisor - Tumi - Mall Of Emirates
We are currently recruiting for a Shop Supervisor who has a passion for luxury fashion and around 2 years’ minimum supervisory experience for one of our brands in Dubai Mall. This position will be reporting to the Area Supervsior and overseeing a team of 4 sales staff. We are looking for an Arabic speaker for this rle
Please note: Internal candidates- Must have been in role for at least 2 years and have a rating of A/B to apply.
Must have completed CAP 1 program and already be working as a Shop Supervisor.
Main responsibilities:
The Shop Supervisor is responsible to assist the Shop /Store Manager in managing the team, ensuring the attainment of sales target, delivering an outstanding customer service, maintaining the shop and brands merchandizing and managing the stock, in alignment with the Company’s policies and procedures.
Sales Achievement
• Achieve the sales target allocated to the store
• Participate with the sales executive team in generating sales through high selling techniques.
Customer Service
• Build and maintain customer relationships in order to build strong loyalty
• Ensure consistency in customer service delivered and handle all complaints.
Stock Management
• Enter all received goods in Baan inventory and ensure proper record of all stock movements
• Order and replenish all goods to avoid any out of stock situation
• Assist the Shop Manager in preparing for the inventory.
Merchandising
• Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
• Implement all merchandising as per the brand’s visual merchandising guidelines
• Conduct daily walkthroughs to check presentation standards.
Man Management
• Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
• Second the Shop Manager in defining areas of responsibility for each sales team member
• Manage, engage and guide the team reporting to him/her.
We can offer you:
• Future growth opportunities with different business units and multiple brands
• Staff discounts at all participating Chalhoub partner brands
• The chance to live and work in a dynamic regional retail hub
We are currently recruiting for a Shop Supervisor who has a passion for luxury fashion and around 2 years’ minimum supervisory experience for one of our brands in Dubai Mall. This position will be reporting to the Area Supervsior and overseeing a team of 4 sales staff. We are looking for an Arabic speaker for this rle
Please note: Internal candidates- Must have been in role for at least 2 years and have a rating of A/B to apply.
Must have completed CAP 1 program and already be working as a Shop Supervisor.
Main responsibilities:
The Shop Supervisor is responsible to assist the Shop /Store Manager in managing the team, ensuring the attainment of sales target, delivering an outstanding customer service, maintaining the shop and brands merchandizing and managing the stock, in alignment with the Company’s policies and procedures.
Sales Achievement
• Achieve the sales target allocated to the store
• Participate with the sales executive team in generating sales through high selling techniques.
Customer Service
• Build and maintain customer relationships in order to build strong loyalty
• Ensure consistency in customer service delivered and handle all complaints.
Stock Management
• Enter all received goods in Baan inventory and ensure proper record of all stock movements
• Order and replenish all goods to avoid any out of stock situation
• Assist the Shop Manager in preparing for the inventory.
Merchandising
• Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
• Implement all merchandising as per the brand’s visual merchandising guidelines
• Conduct daily walkthroughs to check presentation standards.
Man Management
• Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
• Second the Shop Manager in defining areas of responsibility for each sales team member
• Manage, engage and guide the team reporting to him/her.
We can offer you:
• Future growth opportunities with different business units and multiple brands
• Staff discounts at all participating Chalhoub partner brands
• The chance to live and work in a dynamic regional retail hub
In their endeavor to excellence, the fundamental
values all our employees must possess are Commitment, Integrity, Empathy and
Flexibility.
• Degree education/High School
• At least 2 years’ experience working as a Shop Supervisor in retail environment
• Team management experience of at least 5 staff
• Must have a passion for working in fashion
• Adhering to sales KIPs and target
Key Competencies
• Selling Techniques
• Drive & Achievement
• Customer Care/Service
• Commercial Flair
• Office Technology
• Technical Expertise
Linguistic Skills
• English: Excellent English skills required
• Arabic: Preferable
• French: not necessary
• Degree education/High School
• At least 2 years’ experience working as a Shop Supervisor in retail environment
• Team management experience of at least 5 staff
• Must have a passion for working in fashion
• Adhering to sales KIPs and target
Key Competencies
• Selling Techniques
• Drive & Achievement
• Customer Care/Service
• Commercial Flair
• Office Technology
• Technical Expertise
Linguistic Skills
• English: Excellent English skills required
• Arabic: Preferable
• French: not necessary
The Chalhoub Group is the leading partner for
luxury across the Middle East since 1955. As an expert in retail, distribution
and marketing services based in Dubai, the group has become a major player in
the fashion, beauty and gift sectors regionally.
By blending its Middle
East expertise and intimate knowledge of luxury, Chalhoub Group is building
brands in the region, by offering service excellence to all its partners and a
unique experience to its customers through its passionate teams.
With a growing workforce
of more than 9,000 people, implemented in 14 countries, as well as the
operating of over 470 retail outlets, the group’s success is attributed to its
most valued asset of highly skilled and dedicated teams. Professionalism and
passion are what fuel the Chalhoub Group’s competitive edge in today’s market.
By being committed to
implementing sustainable practices into their business, the Chalhoub Group has
been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
Apply Now
Social Media
Manager
Chalhoub Group
Oman
Social Media Manager - Havas, Oman
Are you a social media savvy professional with experience in creating digital marketing strategies and number crunching across various platforms?
We are currently looking to recruit a Social Media Manager to be based in Oman and work in our Media Agency HAVAS.
The Social Media Manager is responsible for the creation and maintenance of marketing campaigns, brand promotions, product lines, strategy guidelines and content creation relevant to each platform.
Main Responsibilities
• Set Social Media department policy and guidelines
• Supervise and assist in content creation by the community managers including written copy, visuals and short-form videos
• Guide the management of social media sites including Facebook, Instagram, Twitter, LinkedIn, Google+, Snapchat and YouTube
• Manage Social Media advertising budgets and define the content planning
• Identify target groups and local sites/ Influencers to infuse social calendars with localized and creative content
• Work closely with all internal divisions to gain exposure for the brand
• Incorporate Public Relations with Social Media strategy and operation, including Influencer marketing
• Analyse and report on all relevant activities, making recommendations based on findings
• Develop a heads-up approach to the Social Media landscape bringing emerging trends and exciting new platform developments to the team and the wider agency
Are you a social media savvy professional with experience in creating digital marketing strategies and number crunching across various platforms?
We are currently looking to recruit a Social Media Manager to be based in Oman and work in our Media Agency HAVAS.
The Social Media Manager is responsible for the creation and maintenance of marketing campaigns, brand promotions, product lines, strategy guidelines and content creation relevant to each platform.
Main Responsibilities
• Set Social Media department policy and guidelines
• Supervise and assist in content creation by the community managers including written copy, visuals and short-form videos
• Guide the management of social media sites including Facebook, Instagram, Twitter, LinkedIn, Google+, Snapchat and YouTube
• Manage Social Media advertising budgets and define the content planning
• Identify target groups and local sites/ Influencers to infuse social calendars with localized and creative content
• Work closely with all internal divisions to gain exposure for the brand
• Incorporate Public Relations with Social Media strategy and operation, including Influencer marketing
• Analyse and report on all relevant activities, making recommendations based on findings
• Develop a heads-up approach to the Social Media landscape bringing emerging trends and exciting new platform developments to the team and the wider agency
• Bachelor degree in Marketing, Communications,
Journalism or related field.
• 5+ years social media experience in social media environment
• Experience and knowledge of major social networks
• Knowledge and understanding of social media platforms and how they can be deployed in different scenarios
• Expertise in social and wider digital marketing
• Creative thinker; precision and flair
• Strong creative writing skills
• Expertise in reporting and social analytics
• Highly organised with great communication and time management skills
• A personality who can lead a team
• Good interpersonal abilities, in tune with others
• Advanced PowerPoint, Excel and Word skills
• 5+ years social media experience in social media environment
• Experience and knowledge of major social networks
• Knowledge and understanding of social media platforms and how they can be deployed in different scenarios
• Expertise in social and wider digital marketing
• Creative thinker; precision and flair
• Strong creative writing skills
• Expertise in reporting and social analytics
• Highly organised with great communication and time management skills
• A personality who can lead a team
• Good interpersonal abilities, in tune with others
• Advanced PowerPoint, Excel and Word skills
The Chalhoub Group is the
leading partner for luxury across the Middle East since 1955. As an expert in
retail, distribution and marketing services based in Dubai, the group has
become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle
East expertise and intimate knowledge of luxury, Chalhoub Group is building
brands in the region, by offering service excellence to all its partners and a
unique experience to its customers through its passionate teams.
With a growing workforce
of more than 9,000 people, implemented in 14 countries, as well as the
operating of over 470 retail outlets, the group’s success is attributed to its
most valued asset of highly skilled and dedicated teams. Professionalism and
passion are what fuel the Chalhoub Group’s competitive edge in today’s market.
By being committed to
implementing sustainable practices into their business, the Chalhoub Group has
been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
Apply Now